How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty88−1.2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREMidas
Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #322Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.8★ from 1,130 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Midas for 8 kinds of job.
Midas for oil change
Clear ✕All 187 Google reviews tagged “Oil change” · showing 60
Great service and welcoming staff and mechanics. Been coming for 4+ years and I highly recommend. Best prices in Des Moines. Ask to speak with nik.
Great customer service always. Everyone makes you feel comfortable and welcomed. Overall they are fast and efficient. I’ll be coming back. Nik was a very good help if you go look for him.
Originally gave 5 stars even though I waiting just over 2 hours for an oil change for a scheduled appointment. They were nice, took $5 off, and originally the paperwork showed they did a free “4-wheel and tire rotation”. Come to find out, they did not. My wheels are all in the same spot. Notably one that has a bunch…
This team was great! I needed an oil change and walked in without an appointment. They were very friendly and were able to slot me in no problem and get my oil changed in under an hour. I stayed in the waiting area during the appointment (very cool to be able to see the cars being worked on, and they had Star Wars…
Ty was great and they got my oil change done quick. Thanks Midas.
From Store manager to Mechanic great people!
Klay was great-- very knowledgable Midas is my fave auto shop! Thank you!
I was blown away! All my questions were answered, and with thoughtfulness and kindness! I am making Midas on Ingersoll Ave. my new place to go!!
I like this location a lot, super convenient for me and they tend to always mail coupons right as I need their service
Gave me a hassle-free oil change with a price that’s hard to beat.
Always excellent service here!
I love this place. I have been taking my car to this location for the past 10 years and always drive away happy. They are kind, honest and efficient. I know if they are only working or making necessary updates to the car that are absolutely necessary. They also always ask and explain anything being done to my car…
Oof, these guys were having a bad day today. I brought my vehicle in for an oil change and tire rotation. Upon check-out I asked them about the "turn light" notification. They hadn't seen one. I start to drive away and the notification pops up. I take a picture of the notification, re-park the truck and they…
Came in for an oil change today at 8, great customer service, fast, provided photos of repairs needed, thanks!
They were able to squeeze me in early in the morning, even though I requested an appointment close to midnight the night before. The gentleman who helped me was kind and even provided me with a coupon, which I really appreciated. The location is also incredibly convenient for me, so that's a plus. I did have to wait…
Timely and great customer service.
I had an appt at a stop where they had a technician shortage. I needed my van looked at right away. The Ingersol location accepted me right away, listened to my needs, and provided top care of my car and me as a customer. I loved watching the staff interact in both a professional and personal matter with each other…
Ty and team are great to work with, friendly, flexible and willing to go the extra mile. I appreciate the convenient location for working downtown and the coupons for oil changes.
Tgey never disappoint. They got me in and out. Laz took great care of me. He is a rock star and has great customer service
ExcellentCustomer service fast and prices are great. Plus they give you coupons. Thank you TY😌
Everyone was extremely helpful and very informative when asked anything about my vehicle or pricing.
I will definitely be back these gentlemen know how to run a store. Excellent service I can’t remember the last time. I had this kind of customer service with an auto dealership a garage or anything to do with that kind of service. Outstanding definitely won. My vote honest good price. They are 100% the whole deal.
Very friendly team and they strive to make sure you are a happy customer
Its was a very excellent experience. They ppl there where every pleasant. The customer service was top notch. I came in & I use a cane to get around & the gentleman helped me right away. He was nice with letting me know about which oil change packages they have, I'm a repeat customer & let me know what I did…
Went in for an overdue oil change. Left with new tires and brakes. Ryan was a great help, and talked through all the issues before beginning service. And the car was even done the same day! Unexpected wait for unexpected issues, and live or work nearby? Ask for a ride home! If they are not slammed, one of them can…
I have had multiple great experiences with the team at Midas on Ingersoll. They are always friendly, knowledgeable, and timely with their services. I would highly recommend bringing your vehicle here for regular maintenance and repair work! Plus, it feels like a friendly neighborhood garage which is something that seems rare these days.
Very polite and timely with the work on the car, waiting room was clean and quiet
oil change was super affordable
Ryan and Tyler were super helpful. Went above and beyond to help me with my service. Would definitely recommend this place to anyone around.
Ty was great. The service I received was absolutely the best! Will not go anywhere else
Quick scheduling, fast service, and great help from the team at Midas.
Midas on Ingersoll has incredibly helpful and flexible staff. I felt in the know at each step of the way and left confident in completed services
Ty was kind and helped me understand what was going on with my vehicle. The service was great!
Always love going to this Midas, the staff is so kind and helpful. They also keep it honest about what's wrong with your car too. I will keep going back here.
I hit the jackpot this time. Got a bunch of work done all at the same time with great pricing compared to several other quotes. And I think I got a better tire too. Service was prompt and friendly. They listened to me blab even tho they were busy. It's also down the street I live on. Farther than I want to walk,…
Kind staff, super helpful! Great service always.
Very friendly staff. They were timely and helpful! Would recommend to friends!
Got me in same day after a phone call. Great, friendly, and inexpensive service.
We were heading out of town and needed an oil change at 4:30pm Saturday and the staff went out of their way for us especially Tyler we are so thankful! I never felt so welcomed especially last minute. They didn’t have the air filter for the type of car we needed and they even had one brought over for us. I highly…
Everybody was great I was in and out in about 30 minutes
Manager, Ty, was very helpful!
Fast & very nice, highly recommend coming to this location on Ingersoll.
Very professional staff, super easy to book with and simple process for an oil change. No hidden fees, and the front desk staff are great! Conveniently located, I will continue to use this Midas in the future.
They are super communicative by text or phone call. Very easy to work with and friendly! Thank you for making it so easy to come and take care of my car!
oil changed and filter replaced and an alignment done with a full report, they were helpful and customer service was great, I made an appointment over the phone and they took care of my car needs. Thanks
The actual service was good, the auto tech who went over the results with me was very nice knowledgeable and professional. The woman who was answering the phone and attending to customers, was so rude, from the very beginning. I have been there many times before, it’s a busy place, I usually park by the service bay…
Incredible service and communication
I had an awesome experience at this location. The team here is fast, professional, and clearly cares about their customers. They got my car in right away, handled the issue quickly, and made sure everything was running perfectly before I left. It’s rare to find a place that works this efficiently while still…
The employees were prompt and professional. Enjoyed working with Ty. The price quoted was reasonable and the work was done on time. Will be back!
They were ready when I arrived (early!), and had me done quickly. I worked on my laptop in the waiting area with their free wifi and was there less than an hour. Everyone was friendly and helpful. Highly recommend!
Stopped in during a cross country road trip for an oil change. They were super helpful did the oil like asked and also performed a vehicle inspection. They found a leak in the brake line for 1 brake and did a free diagnosis to find it was just the bleeder screw that had come undone on our trip. They tightened up the…
Caresse is such a great person!! I really enjoyed my service. I felt comfortable. They were quick. I will absolutely be coming back!!!!
Excellent service
I just got an oil change, it was quick.
They are quick, friendly, have good pricing. Always an easy experience when I go here for an oil change!
Very Good, Great Customer service
I booked an oil change online for Wednesday at 2:00 PM but never received a confirmation. After waiting until 4:00 PM, I called and was told I wasn’t the only one with this issue. The employee took my information and assured me that I was all set for Thursday at 2:00 PM instead. When I arrived Thursday, I was told…
About to head out of town and had an issue with my wife’s car leaking oil. One call to Adam to explain the situation and the folks at Midas had us taken care of in less than an hour. Looking forward to the weekend with family and appreciate Adam, Clay, and the rest of the team at Midas for their work. Our kids…
Been going here for a couple years now, friendly reliable service, and willing to explain things and answer questions 😊
Always my go to. Great service!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 187 | — |
| General repairs & maintenance | 81 | — |
| Tires | 55 | — |
| Brakes | 32 | — |
| Vehicle Inspection | 23 | — |
| Electrical repair | 19 | — |
| Auto engine diagnostic | 19 | — |
| Tire rotations | 16 | — |
