Lawn sprinkler system contractor · Nashville, TN · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%89+52.2Reliability 26%86+22.4Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 90Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 35 sprinkler system installationiPosition by Experts Score among all companies we track in this category. · better than 74%
4.8★★★★★46 Google reviews · 11 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Middle Tennessee Irrigation 4.8 out of 5 stars based on 46 reviews. Customers frequently cite punctuality, clear communication, fair pricing, and technical knowledge regarding installations, repairs, and winterizing services. While most praise the company's responsiveness, a few low-star reviews mention missed appointments and delayed receipt issuance. The owner has responded to approximately 20 percent of the total reviews.
Google rating: 4.8 out of 5 from 46 reviews (96% five-star).
Reviews on this page: 46 Google reviews (41 with written comments, 3 with photos).
Owner responses: the business replied to 20% of reviews.
Most recent review: August 25, 2026.
Service: Sprinkler System Installation serving Nashville, Tennessee.
Data from Google, last updated October 27, 2026.
Score profile vs other sprinkler system installation
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Middle Tennessee IrrigationSprinkler System Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Middle Tennessee Irrigation: 89/100 on this factor. Category median: 85.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Middle Tennessee Irrigation: 86/100 on this factor. Category median: 82.A
86
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Middle Tennessee Irrigation: 99/100 on this factor. Category median: 97.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Middle Tennessee Irrigation: 100/100 on this factor. Category median: 99.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Middle Tennessee Irrigation: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
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Bar = this company · dark tick = category median.
Star ratings
46 Google reviews we collected
4.8of 5
5 stars4496%
4 stars00%
3 stars00%
2 stars12%
1 star12%
Praise vs complaints
Phrases our text analysis found in 41 written reviews
96%praise
Praise11296%
Complaints54%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price250%
Reasonable250%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2421%
Speed & response2421%
Quality & results2017%
Would recommend1916%
Price & value1412%
Communication1210%
Honesty & trust43%
What customers talk about
We read 41 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Owners Adam and Chris are two outstanding guys who are as honest and friendly as they come.”
“After the initial walk through, a quote was returned quickly, that was in my budget, covering all my lawn and landscape.”
“They quickly identified the issue and expertly fixed it.”
“Horrible company with horrible customer service!”
“Really appreciate them and I highly recommend their services.”
“Very professional and efficient team, excellent communication, knowledgeable and fair pricing.”
“When contacted for a quote, they came out and listened to my needs.”
“They did a great job and were totally transparent regarding pricing and the repair.”
People customers mention
Adam13 reviews
Chris13 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Middle Tennessee Irrigation for 1 kind of job. Pick one to see what they paid and said.
Bobby7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Owners Adam and Chris are two outstanding guys who are as honest and friendly as they come. When contacted for a quote, they came out and listened to my needs. After the initial walk through, a quote was returned quickly, that was in my budget, covering all my lawn and landscape. Once the install was complete and…
Great priceIrrigation system repair & maintenance
Dave12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Chris and Adam carved out time in their busy schedule to come over and fix a broken line in our irrigation system. They quickly identified the issue and expertly fixed it. They were super nice, very professional and respectful. We HIGHLY recommend them!!!
Reasonable priceIrrigation system repair & maintenance
Natasha9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Absolutely recommend Adam and his team. We had a fantastic experience working with him. Very professional and efficient team, excellent communication, knowledgeable and fair pricing. Adam kept our irrigation system in top shape and even helped solve a bunch of issues we were having difficulty with being new homeowners. 10/10 recommend!
Great priceIrrigation system repair & maintenance
KathleenLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
A couple of years ago we had Chris and company out to install irrigation front and back and I have been incredibly happy with the result but also their service. They have been incredibly responsive anytime I had questions or needed any tweaks to any zone or sprinkler head or whatnot. They also offer winterizing…
Irrigation system repair & maintenance
geraldLocal Guide · 99 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
I had Chris and Adam come and winterize my sprinkler system. They were very communicative with their correspondences about timing and showed up when they said they would. They weee professional in every way. They answered all my questions and explained the system and the way it worked. I will have them come back in…
Mary2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
I recently reached out to MTI because my regular irrigation company failed to show up for three appointments. Adam and his crew are a breath of fresh air! They provide quality service and follow through on all commitments. They have treated me like family. Looking forward to a long partnership!
Owners Adam and Chris are two outstanding guys who are as honest and friendly as they come. When contacted for a quote, they came out and listened to my needs. After the initial walk through, a quote was returned quickly, that was in my budget, covering all my lawn and landscape. Once the install was complete and the system had run, there were some areas that needed adjusting. Adam and Chris returned and we walked through the areas and adjustments were made. They care about their work and want to ensure the customer is happy. Give them a call, you will not be disappointed.
Price assessment: Great price
Services: Irrigation system repair & maintenance
Dave Kelly12 reviewsiTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Chris and Adam carved out time in their busy schedule to come over and fix a broken line in our irrigation system. They quickly identified the issue and expertly fixed it. They were super nice, very professional and respectful. We HIGHLY recommend them!!!
Price assessment: Reasonable price
Services: Irrigation system repair & maintenance
Natasha Ferrara9 reviewsiTotal number of Google reviews Natasha has written across all businesses on Google Maps, not just this one.
Absolutely recommend Adam and his team. We had a fantastic experience working with him. Very professional and efficient team, excellent communication, knowledgeable and fair pricing. Adam kept our irrigation system in top shape and even helped solve a bunch of issues we were having difficulty with being new homeowners. 10/10 recommend!
Price assessment: Great price
Services: Irrigation system repair & maintenance
Kathleen WiltshireLocal Guide · 16 reviewsiTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
A couple of years ago we had Chris and company out to install irrigation front and back and I have been incredibly happy with the result but also their service. They have been incredibly responsive anytime I had questions or needed any tweaks to any zone or sprinkler head or whatnot. They also offer winterizing service and we’ve used them for that each winter. They showed me how to use the system and have shown me how to make small adjustments. Still it’s nice to have the professionals out when you need them and these guys are great! I cannot speak highly enough about their professionalism and expertise and their kindness too. Really appreciate them and I highly recommend their services.
Services: Irrigation system repair & maintenance
gerald guthLocal Guide · 99 reviewsiTotal number of Google reviews gerald has written across all businesses on Google Maps, not just this one.
I had Chris and Adam come and winterize my sprinkler system. They were very communicative with their correspondences about timing and showed up when they said they would. They weee professional in every way. They answered all my questions and explained the system and the way it worked. I will have them come back in the spring and start me up. Thanks fellas great job
Response from the owner · 11 months ago
Gerald, we truly appreciate your kind words and good review! We take pride in providing expert service, and good customers like you make this work most enjoyable. Thank you again so much for your business and positive feedback. See you in the Spring!
Mary Rodgers2 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
I recently reached out to MTI because my regular irrigation company failed to show up for three appointments. Adam and his crew are a breath of fresh air! They provide quality service and follow through on all commitments. They have treated me like family. Looking forward to a long partnership!
Services: Irrigation system repair & maintenance
Gee Mail10 reviewsiTotal number of Google reviews Gee has written across all businesses on Google Maps, not just this one.
I contacted MTI when the guy I’ve used for past 4 years did. not address issues with my system & raised prices without warning or explanation on what he did after the visit. After chasing him down he said it would be hundreds to rework what I always believed would be quick fixes. Chris & Adam not only were timely professional knowledgeable & communicative about what was needed they were actually pleasant & kind which are rarely experienced in today’s ‘I don’t care abt you’ world. I knew by my earlier conversations with Chris that MTI might be the company to switch to. I was right. Thank you Chris & Adam for the work you did & your help to fix the issues.
Jon Wildish9 reviewsiTotal number of Google reviews Jon has written across all businesses on Google Maps, not just this one.
The service team that came to the house were polite and professional. They located the problem and repaired it quickly. Will call on them again in the future!
Kathy mygatt8 reviewsiTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
We are very satisfied with the service with MTI. We have had their service many times before and they are very knowledgeable and thorough. Promptly responds to text messages and repairs. I would highly recommend them for your irrigation needs.
Price assessment: Reasonable price
Services: Irrigation system repair & maintenance
Eric Yocom3 reviewsiTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Chris and his team are outstanding at what they do. We’ve have been using them for our irrigation projects this season and they haven’t disappointed. They are reasonably priced, communicate well and are always on time with their work. We plan on using Middle Tennessee Irrigation for all our irrigation projects this year and for the foreseeable future.
Eric Yocom
Earthworks Landscape and Lawn