Midtown - Hair & Makeup Salon, NYC

Make-up artist · New York, NY · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%95+65.8Reliability 31%89+27.4Experts Score= 93Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 57 wedding hair stylistsPosition by Experts Score among all companies we track in this category. · better than 66%
5.0 ★★★★★ 111 Google reviews · 23 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
1.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
1%reviews answered by the owner
Oct 2026latest review

Midtown - Hair & Makeup Salon, NYC at a glance

Midtown - Hair & Makeup Salon maintains a perfect 5.0 rating from 111 reviews, with the owner responding to only 1 percent of feedback. Customers frequently praise the staff's friendliness, professionalism, and punctuality, noting that hair and makeup services are completed quickly and meet specific event requirements. While most reviewers highlight positive experiences with blowouts and updos, a single low-star comment cites bad service and a payment issue as reasons for dissatisfaction.

  • Google rating: 5.0 out of 5 from 111 reviews (98% five-star).
  • Reviews on this page: 111 Google reviews (109 with written comments, 7 with photos).
  • Owner responses: the business replied to 1% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Wedding Hair Stylist serving New York, New York.

Data from Google, last updated October 25, 2026.

Score profile vs other wedding hair stylists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction95Reliability89Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 95 (median 89)Reliability: 89 (median 85)Momentum: 100 (median 100)
This companyWedding Hair Stylists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Midtown - Hair & Makeup Salon, NYC: 95/100 on this factor. Category median: 89.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Midtown - Hair & Makeup Salon, NYC: 89/100 on this factor. Category median: 85.A
89
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Midtown - Hair & Makeup Salon, NYC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 48.–
–

Bar = this company · dark tick = category median.

Star ratings

111 Google reviews we collected

  • 5 stars10998%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 109 written reviews

  • Praise116100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results4337%
  • Would recommend2622%
  • Staff & attitude2522%
  • Speed & response1715%
  • Price & value33%
  • Communication11%
  • Honesty & trust11%

What customers talk about

We read 109 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Wonderful service - very fast and excellent professionals”
  • “HIGHLY RECOMMENDED I GIVE IT A TRY I LOVE ALREADY :0)”
  • “This salon is great - Lola as a stylist is super friendly, quick and understand clients really well”
  • “Lola was professional and efficient with my hairstyle and makeup.”
  • “My total was $220 and worth every penny.”
  • “Great experience, lovely stylist who listened to my hair goals and I felt great walking out.”
  • “Honestly… can’t recommend them enough.”

People customers mention

  • Lola 7 reviews
  • Jason 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Midtown - Hair & Makeup Salon, NYC for 2 kinds of job. Pick one to see what they paid and said.

Recent reviews

Joslyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

LOVED ITT. Staff is very kind and friendly!! They help support you and give you all that you need!!!!!! LOVEDDD!!!!

Marie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The staff was all friendly and helpful. Lola did a gorgeous updo for a wedding I was attending and she did an incredible job, made me feel beautiful!

Jayme5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Lola was amazing! She got exactly the look I wanted for hair and makeup. I would absolutely come back!

Customer photo from Jayme's reviewCustomer photo from Jayme's reviewCustomer photo from Jayme's reviewCustomer photo from Jayme's review
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

got an updo, didn’t spend too nuch time in the chair and it came out looking beautiful and neat

IsabelLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The service from Lola was amazing, she made my hair and makeup and everything was ok

Catherine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Amazing experience! My stylist took great care to give me a gorgeous blowout and hide my postpartum baby hairs :)

Photos

Customer reviews

5.0 ★★★★★ 111 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Courtney Lauren10 reviewsTotal number of Google reviews Courtney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jefferson was magic!

Joslyn Lopez1 reviewTotal number of Google reviews Joslyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

LOVED ITT. Staff is very kind and friendly!! They help support you and give you all that you need!!!!!! LOVEDDD!!!!

Aimee Nolan2 reviewsTotal number of Google reviews Aimee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful service - very fast and excellent professionals

Anna4 reviewsTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Service was great! Got my hair, makeup and nails done.

Marie Liu5 reviewsTotal number of Google reviews Marie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The staff was all friendly and helpful. Lola did a gorgeous updo for a wedding I was attending and she did an incredible job, made me feel beautiful!

Tara Lee Noto2 reviewsTotal number of Google reviews Tara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great work! Wonderful staff! I highly recommend!

Kerry H12 reviewsTotal number of Google reviews Kerry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lola did a great job with my up do…. Exactly what I wanted

Katie Oliveras6 reviewsTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Hair magicians!!

Jayme A5 reviewsTotal number of Google reviews Jayme has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lola was amazing! She got exactly the look I wanted for hair and makeup. I would absolutely come back!

Sarah Schuler3 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

got an updo, didn’t spend too nuch time in the chair and it came out looking beautiful and neat

Midtown - Hair & Makeup Salon, NYC on Google Maps →

Business details