Analyzing 8,565,5028.6M ReviewsFor 24,29024.3K Experts

Experts Reviews · Company report
Mike's Auto Repair Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%91+23.7Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Mike's Auto Repair Inc.

Hempstead, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #80Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 5.0★ from 83 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mike's Auto Repair Inc. is better than 96% of auto repair shops.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mike's Auto Repair Inc. is better than 91% of auto repair shops.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mike's Auto Repair Inc. is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mike's Auto Repair Inc. is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mike's Auto Repair Inc. is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mike's Auto Repair Inc. is better than —% of auto repair shops.–
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Reviews for your job

Customers hired Mike's Auto Repair Inc. for 8 kinds of job.

Mike's Auto Repair Inc. for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#216 / 390
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Auto engine diagnostic”

DeliaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Went to the new location today, had a wonderful experience. The staff were very friendly and helpful. Mike (the person who was working on my car) was very knowledgeable and knew exactly what he was doing. They had a clean, working bathroom and the refreshments, television and overall hygiene of the place made my…

Great priceTiresGeneral repairs & maintenanceAuto engine diagnostic
PCLocal Guide · 154 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

el mejor lugar de hempstead. Todos son un gran equipo y siempre buscan la mejor solución para ayudarte en todo.. gracias Dios los bendiga... los recomiendo son muy profesionales ... también hablan español:) The best place in Hempstead. They are all a great team and always look for the best solution to help you in…

Customer photo from PC's review
Reasonable priceTransmissionCarburetor cleaningAuto body & trim repair
Marie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

5 Stars – Outstanding Service and Quality Work! I can't say enough good things about this mechanic shop. From the moment I walked in, the staff was professional, honest, and genuinely committed to helping me. They took the time to explain what was going on with my car in clear terms, without trying to upsell…

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticAuto brake repair
shaazad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I brought my Porsche Cayenne in for an oil leak after being told by several places that they couldn’t do the job. This shop was the only one confident and capable enough to take it on. Their knowledge and experience with high-end vehicles really showed. They diagnosed the problem accurately, explained the repair…

Customer photo from shaazad's review
Great priceAuto body & trim repairAir & cabin filter replacementAuto engine diagnostic
Rayana year ago★★★★★

Rating only, no written review.

Great priceTransmissionCarburetor cleaningAuto body & trim repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 33%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Auto body & trim repair10—
Brakes9—
Electrical repair9—
Vehicle Inspection9—
Oil change8—
General repairs & maintenance7—
Tires6—
Vehicle safety inspection5—

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