Auto repair shop · Hempstead, NY · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%91+23.7Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#80 of 588 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 87%
5.0★★★★★83 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise the shop for its honesty, fast service, and thorough communication regarding vehicle issues. Reviewers highlight reasonable pricing, professional staff, and a comfortable waiting area with refreshments. Services mentioned include brake repairs, oil changes, body work, and towing. One negative review alleges a scam involving paint damage and an unauthorized charge, though it is an isolated incident among the overwhelmingly positive feedback.
Google rating: 5.0 out of 5 from 83 reviews (99% five-star).
Reviews on this page: 83 Google reviews (77 with written comments, 11 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 31, 2026.
Service: Auto Repair Shop serving Hempstead, New York.
Data from Google, last updated November 2, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Mike's Auto Repair Inc.Auto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mike's Auto Repair Inc.: 96/100 on this factor. Category median: 87.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mike's Auto Repair Inc.: 91/100 on this factor. Category median: 85.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mike's Auto Repair Inc.: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mike's Auto Repair Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 57.–
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Bar = this company · dark tick = category median.
Star ratings
83 Google reviews we collected
5.0of 5
5 stars8299%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 77 written reviews
99%praise
Praise15499%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1467%
Reasonable733%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2818%
Speed & response2717%
Honesty & trust2617%
Would recommend2415%
Quality & results2214%
Price & value1912%
Communication96%
What customers talk about
We read 77 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are an incredible family owned business providing professional service like a high end dealership.”
“Mike’s Auto Repair is always fast and efficient but more importantly, honest.”
“So I was offered a wheel and tyre package from them, and they gave me three options to choose from, which is more than most places, honestly.”
“If you’re looking to get any body work done I would definitely recommend Mikes auto repair.”
“That isn't to say it was hazardly done; top notch, quality servicing.”
“Mike is honest, reasonable and handles anything auto related.”
“They take the time to explain the problem step by step and always find the best solution, no matter what type of car issue you have.”
People customers mention
Mikes6 reviews
Franklin3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Mike's Auto Repair Inc. for 8 kinds of job. Pick one to see what they paid and said.
Mike’s Auto Repair is always fast and efficient but more importantly, honest. Highly recommend them
Great priceAuto body & trim repairElectrical repairSteering & suspension repair
CCathleen1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
There is nothing related to cars that Mike can’t handle! I purchased a used vehicle over 5 years ago with the intention of keeping it only two years. I found Mike and 6 years later my car runs as good as the day I purchased it! Mike is honest, reasonable and handles anything auto related. I send everyone to Mike’s.…
Service not listed
JJeremy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Their assistance was top-notch, they worked with great efficiency, and the results were excellent in every detail.
Mmagaly9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Mike Auto Repair Shop is the best in town! They are honest, professional, and provide excellent service. They take the time to explain the problem step by step and always find the best solution, no matter what type of car issue you have. The staff is very friendly, welcoming, and always makes you feel like a valued…
TTwayneLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Best mechanic you could ever have he has been taking care of my care and I will trust no one else with it. They moved from Queens to Long Island and trust me it's worth the drive you don't find many people so committed.
SShawn4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Great job on my vehicle !!
After a car accident
They got me a rental and my car was completed in no time. Perfect color matching. Thanks Mike.
10/28/26:
Good Morrow!
They've done it again. Had a whole ordeal with a bunk set of "quality" tyres, which I bought as a highly regarded recommendation; Michelin's pilot AS4s. Mike, as proficient as ever, stated they didn't sit square, and caught that the rims were bent, so no amount of balancing would've helped. This was after another place put a whole line of weights in the old rims.
So I was offered a wheel and tyre package from them, and they gave me three options to choose from, which is more than most places, honestly. Great options too and for an awesome price!
Body work is definitely something to handle soon, mate, not sure if it'll be the next thing, but it'll be here for sure!
Many thanks once again! ✨️
05/21/2026:
Hiya, welcome to the review!
I searched around, online, to see if there was a shop, where I could bring parts I purchased, and was Not disappointed, choosing Mike's Auto Repair. Went here for full round, brakes and rotors, and was out much sooner, than the estimated time.
That isn't to say it was hazardly done; top notch, quality servicing. They even helped me after a corporate shop, snapped a wheel stud, and didn't tell me, straight, that was the issue; tried to blame them!
For sure, keeping them in contacts; they have everything!
With Genuine Regard, and Cheers, to Everyone at Mike's Auto Repair!
There is nothing related to cars that Mike can’t handle! I purchased a used vehicle over 5 years ago with the intention of keeping it only two years. I found Mike and 6 years later my car runs as good as the day I purchased it! Mike is honest, reasonable and handles anything auto related. I send everyone to Mike’s. They are an incredible family owned business providing professional service like a high end dealership. The family knows the auto business inside and out. I trust them with my car, and they respond immediately. There is nothing like being able to trust your mechanic, whatever your car needs, Mike’s will handle it! 10 stars. Period.
Services: Service not listed
J
Jeremy Miller2 reviewsiTotal number of Google reviews Jeremy has written across all businesses on Google Maps, not just this one.
Mike Auto Repair Shop is the best in town! They are honest, professional, and provide excellent service. They take the time to explain the problem step by step and always find the best solution, no matter what type of car issue you have. The staff is very friendly, welcoming, and always makes you feel like a valued customer. I highly recommend Mike Auto Repair Shop!
Services: Tires, Auto battery replacement, General repairs & maintenance, Vehicle Inspection, Wheel alignment, Oil change
T
Twayne MalcolmLocal Guide · 19 reviewsiTotal number of Google reviews Twayne has written across all businesses on Google Maps, not just this one.
Best mechanic you could ever have he has been taking care of my care and I will trust no one else with it. They moved from Queens to Long Island and trust me it's worth the drive you don't find many people so committed.
S
Shawn Bishnu4 reviewsiTotal number of Google reviews Shawn has written across all businesses on Google Maps, not just this one.
When I take My Car to Mike’s Auto Repair I Know My Car is getting Premium care. Mike is an Excellent Mechanic The facility is beautiful and Comfortable Maryanne is Professional and Informative My car is In The Best care in the country at Mike’s Auto Repair FIVE STAR Professional Service ⭐️⭐️⭐️⭐️⭐️
Price assessment: Reasonable price
Services: Electrical repair
G
Geeta Ram-SumLocal Guide · 42 reviewsiTotal number of Google reviews Geeta has written across all businesses on Google Maps, not just this one.
I got my car repaired here, Mary and the staff was so helpful throughout the entire process . If you’re looking to get any body work done I would definitely recommend Mikes auto repair.
Price assessment: Great price
Services: Auto body & trim repair
A
Alexx M3 reviewsiTotal number of Google reviews Alexx has written across all businesses on Google Maps, not just this one.
Great customer service I definitely felt welcomed .went to get a wheel alignment I knew I had something wrong with my brakes beforehand. after the wheel alignment was done the guy told me i hade soft spot in my rotors I like the honesty
