Experts Reviews · Company report
Mike's Septic & McKinley Sewer Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%84+5.9Craft & service penalty99−0.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Mike's Septic & McKinley Sewer Services

Eagan, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 75 septic tank services · 4.9★ from 175 Google reviews

Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mike's Septic & McKinley Sewer Services is better than 89% of septic tank services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mike's Septic & McKinley Sewer Services is better than 85% of septic tank services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mike's Septic & McKinley Sewer Services is better than 99% of septic tank services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mike's Septic & McKinley Sewer Services is better than 100% of septic tank services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mike's Septic & McKinley Sewer Services is better than 100% of septic tank services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mike's Septic & McKinley Sewer Services is better than 84% of septic tank services.A
84

Reviews for your job

Customers hired Mike's Septic & McKinley Sewer Services for 6 kinds of job.

Mike's Septic & McKinley Sewer Services for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$227–$453
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 48
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Drain cleaning” · showing 20

JayLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Exceptional customer service from talking to Robin in the office to deal with the guys who came out to empty our tanks. They've taken care of our place as long as I can remember. They've even come out to fix a septic emergency in the dead of the winter. The prices are the best around and there aren't any hidden fees.

Paid $600–800Great priceDrain cleaningSewer repair
MattLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Matt, Robyn and team are simply the best folks and always do great work; prompt, professional, knowledgeable and personable. We've had them do both our septic maintenance and drain cleaning for years... and they do fantastic work. Couldn't recommend higher!

Drain cleaningOutdoor plumbing system repair
Shawn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We've used Mikes since we move here in 2012 3x always professional and friendly. Highly recommend.

Paid $500–600Reasonable priceDrain cleaning
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Been calling Robyn and these men since my system has been installed. Great service. This crew has taken care of anything that might need to be done.

Paid $200–300Great priceDrain cleaning
GaryLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We bought a house knowing it was on a septic system, problem was the owner before did not leave the pipes exposed for pumping. I dug up my front yard and found the wrong pipe. Let me tell you, the ENTIRE crew came out and was determined to find it. And they did. The whole time they were super personable and easy to…

Paid $900–1,000Great priceDrain cleaningService not listed
Will2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Matt and Matt came out to cleared my basement drain that was full of sediment. They came the first thing in the morning and did an excellent job. I highly recommend them.

Reasonable priceDrain cleaning
Ashley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Mikes septic was great to work with for an emergent septic issue, I highly recommend!

Reasonable priceDrain cleaning
KarenLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Mike and Cody did a great job on a very cold winter day. They cleared a clog and emptied the tank. I just called earlier today and my problem is already resolved.

Paid $400–500Reasonable priceDrain cleaningOutdoor plumbing system repair
ShaeeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Mike was very prompt, worked quickly but efficiently. Very knowledgeable and answered my questions as a first time septic owner. I would definitely recommend this company.

Paid $500–600Reasonable priceDrain cleaningService not listed
Sam10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike’s Septic is amazing! Matt and his associate came out same day to my house to fix a floor drain that I had that was backed up and leaking water on the floor every time the water softener ran its regen cycle. They were extremely efficient, courteous, and not to mention saved me over $9500 from another quote I…

Paid $300–400Great priceDrain cleaningPlumbing pipe repair
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Have used these guys for years and never had any issues. Great job.

Great priceDrain cleaningOutdoor plumbing system repairSewer repair
Carla7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Matt & Robin got us in the next day! They helped me from a state away to get the drain lines on my parents home opened up to the septic. The lines hasn’t been cleaned in years are were very clogged. I can’t say enough about how wonderful Matt was keeping me informed all day of the progress even with my old school 90…

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

So glad we called these folks! They came right away and took care of our backed-up sewer. Friendly, personal and took care of the problem promptly. Wonderfu!!!

Sewer repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
DanLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

HIGHLY RECOMMEND! I recently had a great experience with Mike's Septic Services. Despite it being the end of the day, Robyn & Matt both were able to help my wife with our backed up. The dynamic duo are dedicated and care about their customers. I highly recommend Mike's Septic Services. Thanks to Robyn and Matt for their help in our time of need.

Sewer repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Brandon19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mikes Septic is amazing. Called and talked to Robin on a Saturday morning with septic issues and she worked her magic and had the guys to my house two hours later to get the problem fixed for me. Will definitely recommend them to anyone I can.

Sewer repairDrain cleaning
Amanda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys were easy and efficient to work with! Mike’s was able to come out same day and help with a pipe clog we had in the basement, causing the toilet to overflow. When the job was complete they explained to us the issue m, how they fixed it, and even provided advice for future suggestions. Highly recommend Thanks again!

Sewer repairDrain cleaning+ Responsiveness+ Quality
AndreaLocal Guide · 138 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike's has been quick and responsive for septic compliance checks and septic repairs during real estate transactions. They also cleared a main drain at one of our rental properties. They are good at what they do and make sure the problem is taken care of. Plus they have cute Christmas decorations;)

Drain cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Rebecca10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional, friendly and fair pricing!

Drain cleaning+ Quality+ Professionalism+ Value
J1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Started with a phone call on Saturday morning 5:30 am, answered efficiently and professionally by Robyn regarding drainage/sewer back up, Matt and Matt were here in a short order on the same Saturday morning, went above and beyond to resolve the issue. They are passionate about their work, and are customer service oriented. I highly recommend them!

Sewer repairSeptic system installationDrain cleaning+ Responsiveness+ Punctuality+ Quality
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had some major issues at my grandparents with a leaking pipe and clogged drains and it was a disaster I didnt know what to do...so I called mikes septic and McKinley sewer, and Matt and Matt came right over to the rescue... They were beyond friendly and easy to work with. They were very clean and got the job done…

Plumbing leak detectionToilet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality

Show more drain cleaning reviews (2 more) →

Price

$554+35% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 53%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning22$227–$453
Sewer repair14$393–$2.1k
Outdoor plumbing system repair9$322–$998
Plumbing pipe repair4$305–$1.2k
Septic system installation3$1.2k–$2.8k
Plumbing leak detection2$57–$495

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