Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts

Experts Reviews · Company report
Mike's Septic & McKinley Sewer Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%84+5.9Craft & service penalty99−0.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Mike's Septic & McKinley Sewer Services

Eagan, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 75 septic tank services · 4.9★ from 175 Google reviews

📞 Call (952) 440-1800Request a call backWebsite ↗

Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mike's Septic & McKinley Sewer Services is better than 89% of septic tank services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mike's Septic & McKinley Sewer Services is better than 85% of septic tank services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mike's Septic & McKinley Sewer Services is better than 99% of septic tank services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mike's Septic & McKinley Sewer Services is better than 100% of septic tank services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mike's Septic & McKinley Sewer Services is better than 100% of septic tank services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mike's Septic & McKinley Sewer Services is better than 84% of septic tank services.A
84

Reviews for your job

Customers hired Mike's Septic & McKinley Sewer Services for 6 kinds of job.

Mike's Septic & McKinley Sewer Services for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$305–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#34 / 43

All 4 Google reviews tagged “Plumbing pipe repair”

Emily1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mike septic was a blessing. Helped out my mother right away. Super fast service knew exactly what they were doing. Saved us from complete catastrophe appreciate them so much and highly recommend them

Plumbing pipe repair
Sam10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike’s Septic is amazing! Matt and his associate came out same day to my house to fix a floor drain that I had that was backed up and leaking water on the floor every time the water softener ran its regen cycle. They were extremely efficient, courteous, and not to mention saved me over $9500 from another quote I…

Paid $300–400Great priceDrain cleaningPlumbing pipe repair
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had some major issues at my grandparents with a leaking pipe and clogged drains and it was a disaster I didnt know what to do...so I called mikes septic and McKinley sewer, and Matt and Matt came right over to the rescue... They were beyond friendly and easy to work with. They were very clean and got the job done…

Plumbing leak detectionToilet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Bill4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Awesome friendly and knowledgeable The ratings do not lie, 5 Star all the way

Plumbing pipe repair+ Responsiveness+ Professionalism

Price

$554+35% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 53%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning22$227–$453
Sewer repair14$393–$2.1k
Outdoor plumbing system repair9$322–$998
Plumbing pipe repair4$305–$1.2k
Septic system installation3$1.2k–$2.8k
Plumbing leak detection2$57–$495

Compare with

Dans Plumbing & Septic logoDans Plumbing & SepticExperts Score 92Eagan · 4.88★Bruckmueller Plumbing, Inc. logoBruckmueller Plumbing, Inc.Experts Score 89Eagan · 4.85★Hopke Sewer & Drain Inc logoHopke Sewer & Drain IncExperts Score 85Eagan · 4.78★