Analyzing 8,140,0828.1M ReviewsFor 23,01823K Experts

Experts Reviews · Company report
Mikes Handyman and Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Mikes Handyman and Cleaning

Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 94 apartment cleaning services · 5.0★ from 151 Google reviews

📞 Call (980) 781-6671Request a call backWebsite ↗

Report card

Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mikes Handyman and Cleaning is better than 99% of apartment cleaning services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mikes Handyman and Cleaning is better than 99% of apartment cleaning services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mikes Handyman and Cleaning is better than 99% of apartment cleaning services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mikes Handyman and Cleaning is better than 100% of apartment cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mikes Handyman and Cleaning is better than 100% of apartment cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mikes Handyman and Cleaning is better than 100% of apartment cleaning services.A
100

Reviews for your job

Customers hired Mikes Handyman and Cleaning for 8 kinds of job.

Mikes Handyman and Cleaning for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$146–$247
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 44
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “General housekeeping” · showing 20

KristenLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

I have been looking for a new company to take over the deep cleaning of my home and workspace highly recommend! Especially if you are fatigued from general cleaners who seem to only get the surface work done

Interior & exterior window cleaningOffice & workplace cleaningMoving-related cleaning
Enamul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We hired him for the job and were extremely pleased with his **punctuality, professionalism, and quality of work**. He was reliable, courteous, and completed the job to a high standard. We would definitely hire him again for future projects. Highly recommended—100%!

Customer photo from Enamul's reviewCustomer photo from Enamul's review
Paid $100–150Great priceGeneral housekeeping
Austin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very easy to work with and did a great job with my home! Would definitely recommend.

Reasonable priceGeneral housekeepingGeneral carpet cleaningDeep clean
Jasmine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very professional very great service always gets the job done

Great priceInterior & exterior window cleaningMove-out cleaningGeneral housekeeping
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

We have had the pleasure of having Mr. Mike for a few months now and HE IS THE BEST !!! , he is always on time and consistent , he has great energy and just a great overall professional

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Ronald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The service was outstanding Everything that was ask was completed without problems.I Recommend Mikes Handyman.

General housekeepingOffice & workplace cleaningStandard cleaning
Ryan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, great quality of work, and attention to detail. Currently have a recurring cleaning schedule. Highly recommend Mike.

General housekeeping+ Responsiveness+ Punctuality+ Quality
Ashton1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike did a great job of cleaning our place up! Would recommend to anyone who is searching for a quick, cheap cleaner. Our 3 bedroom apt was done in only about 4 hours.

General housekeeping+ Responsiveness+ Punctuality+ Quality
Sianai10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great work and always precise on cleaning. Would recommend to my friends and family.

General housekeeping+ Responsiveness+ Punctuality+ Quality
Lo'Real9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Mike is very professional and very knowledgeable about his industry. His attention to detail made us feel like we brought a new home. We would highly recommend mike handyman cleaning services because he does not disappointed. We recommending him to all our family and friends.

General housekeepingStandard cleaning
vasantha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike helped for the first time and he did a great job. Garage was not cleaned for a long time so it was surely dirty, Mike did a great job cleaning our garage, back porch and inside the house. He also helped mopping the garage, back porch and inside the house. My mom was also so impressed with Mike because she…

General housekeeping+ Responsiveness+ Punctuality+ Quality
Norma16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

He was on time very professional interact very well took his time to do the work,I am so pleased with the job, I am looking forward to continue his service.

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Ronna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Darrice1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Deep cleanGeneral housekeepingMulti-tenant cleaning
kavya5 years ago★★★★★

Rating only, no written review.

General housekeeping
Princess3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General housekeepingMove-out cleaningMoving-related cleaning+ Quality
Aaron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Fitness center & gym cleaningGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Robin5 years ago★★★★★

Rating only, no written review.

Fitness center & gym cleaningGeneral housekeepingMoving-related cleaning
Lamont5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Fitness center & gym cleaningGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
William5 years ago★★★★★

Rating only, no written review.

General housekeeping+ Punctuality+ Quality+ Professionalism

Show more general housekeeping reviews (2 more) →

Price

$324+31% vs typical apartment cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 50%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean29$271–$459
General housekeeping22$146–$247
Move-out cleaning22$263–$360
Moving-related cleaning19$288–$477
Standard cleaning16$158–$253
Office cleaning11—
Interior & exterior window cleaning8$153–$360
Multi-tenant cleaning8—

Compare with

Queen City Cleaners logoQueen City CleanersExperts Score 100Charlotte · 5.00★Bright Leaf Cleaning Charlotte logoBright Leaf Cleaning CharlotteExperts Score 98Charlotte · 4.99★Amanda’s Maid Cleaning Services logoAmanda’s Maid Cleaning ServicesExperts Score 94Charlotte · 4.95★