House cleaning service · Charlotte, NC · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 94 apartment cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 92%
5.0★★★★★151 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$324typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers of Mikes Handyman and Cleaning in Charlotte, NC report high satisfaction with deep cleaning, move-out services, and power washing. Recurring themes include punctuality, detailed work, fair pricing, and consistent communication throughout the process. The business maintains a perfect 5/5 rating from 151 reviews, with the owner responding to every review. No common criticisms or low-star patterns appear in the provided excerpts.
Google rating: 5.0 out of 5 from 151 reviews (98% five-star).
Reviews on this page: 151 Google reviews (111 with written comments, 3 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 28, 2026.
Service: Apartment Cleaning Service serving Charlotte, North Carolina.
Data from Google, last updated November 2, 2026.
Score profile vs other apartment cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Mikes Handyman and CleaningApartment Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mikes Handyman and Cleaning: 99/100 on this factor. Category median: 94.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mikes Handyman and Cleaning: 99/100 on this factor. Category median: 94.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mikes Handyman and Cleaning: 99/100 on this factor. Category median: 95.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mikes Handyman and Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mikes Handyman and Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mikes Handyman and Cleaning: 100/100 on this factor. Category median: 84.A
100
Bar = this company · dark tick = category median.
Star ratings
151 Google reviews we collected
5.0of 5
5 stars14898%
4 stars32%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 111 written reviews
99%praise
Praise18999%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1045%
Reasonable1150%
Overpriced00%
Not sure15%
$324+31% vs typical apartment cleaning services
Middle half of what 14 customers paid ($163–$410) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results6132%
Would recommend4323%
Staff & attitude3317%
Speed & response2312%
Honesty & trust116%
Communication105%
Price & value95%
What customers talk about
We read 111 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Mike did a great job cleaning our truly beyond help oven.”
“I have been looking for a new company to take over the deep cleaning of my home and workspace highly recommend!”
“They were professional, friendly, and did exactly what I needed.”
“They were responsive, showed up on time, and completed our move-out cleaning efficiently and well.”
“He was reliable, courteous, and completed the job to a high standard.”
“Service was great, communication was excellent and my house look amazing!”
“He was on time and his pricing was absolutely fair.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Mikes Handyman and Cleaning for 8 kinds of job. Pick one to see what they paid and said.
DDavidLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
They were responsive, showed up on time, and completed our move-out cleaning efficiently and well.
22birds5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Mike did a great job cleaning our truly beyond help oven.
His communication was great. He was on time and his pricing was absolutely fair.
Would highly recommend him to help you.
Thank you Mike!
Paid $150–200Reasonable priceService not listed
JJLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had a great experience with this cleaning company! They did an excellent job cleaning my home and paid attention to the details. Everything looked and smelled so fresh and clean when they were finished. They were professional, friendly, and did exactly what I needed. I would definitely recommend their services and will be using them again!
Rrobin2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Mike did a fantastic job cleaning my oven including taking care of hard to reach areas between the glass. He was professional, thorough and clearly takes pride in his work. My oven looks great.
Paid $100–150Reasonable priceStandard cleaning
EEnamul2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We hired him for the job and were extremely pleased with his **punctuality, professionalism, and quality of work**. He was reliable, courteous, and completed the job to a high standard.
We would definitely hire him again for future projects.
Highly recommended—100%!
Paid $100–150Great priceGeneral housekeeping
JJulie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Mike is hardworking, focused, and takes great pride in his work. He pays attention to the details and gets the job done right. I highly recommend him and would gladly use his services again.
I have been looking for a new company to take over the deep cleaning of my home and workspace highly recommend! Especially if you are fatigued from general cleaners who seem to only get the surface work done
Mike did a great job cleaning our truly beyond help oven.
His communication was great. He was on time and his pricing was absolutely fair.
Would highly recommend him to help you.
Thank you Mike!
Price assessment: Reasonable price
Price: $150–200
Services: Service not listed
Response from the owner · a month ago
Thank you for choosing me for the job
J
J - LaverneLocal Guide · 15 reviewsiTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
I had a great experience with this cleaning company! They did an excellent job cleaning my home and paid attention to the details. Everything looked and smelled so fresh and clean when they were finished. They were professional, friendly, and did exactly what I needed. I would definitely recommend their services and will be using them again!
Price assessment: Great price
Price: $300–350
Services: Standard cleaning, Deep clean
Response from the owner · a month ago
Thank you
R
robin vandette2 reviewsiTotal number of Google reviews robin has written across all businesses on Google Maps, not just this one.
Mike did a fantastic job cleaning my oven including taking care of hard to reach areas between the glass. He was professional, thorough and clearly takes pride in his work. My oven looks great.
Price assessment: Reasonable price
Price: $100–150
Services: Standard cleaning
Response from the owner · 2 months ago
Thanks for choosing me and I'm glad everything looks good
K
Kareem Stowe3 reviewsiTotal number of Google reviews Kareem has written across all businesses on Google Maps, not just this one.
We hired him for the job and were extremely pleased with his **punctuality, professionalism, and quality of work**. He was reliable, courteous, and completed the job to a high standard.
We would definitely hire him again for future projects.
Highly recommended—100%!
Price assessment: Great price
Price: $100–150
Services: General housekeeping
Response from the owner · 2 months ago
Thank you for choosing us for the job
G
George Woods3 reviewsiTotal number of Google reviews George has written across all businesses on Google Maps, not just this one.
Mike’s Handyman and Cleaning did a fantastic job! I was looking for house cleaning services in Charlotte, NC, and I’m very happy with the results. The team was professional, thorough, and reliable. Everything was cleaned carefully, and the whole experience was easy from start to finish. Highly recommend them for quality home cleaning!
Price assessment: Great price
Services: Standard cleaning, Deep clean
Response from the owner · 2 months ago
Thank you for choosing us and I'm glad you were pleased with the services
