Analyzing 8,140,0828.1M ReviewsFor 23,01823K Experts

Experts Reviews · Company report
Mikes Handyman and Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Mikes Handyman and Cleaning

Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 94 apartment cleaning services · 5.0★ from 151 Google reviews

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Report card

Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mikes Handyman and Cleaning is better than 99% of apartment cleaning services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mikes Handyman and Cleaning is better than 99% of apartment cleaning services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mikes Handyman and Cleaning is better than 99% of apartment cleaning services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mikes Handyman and Cleaning is better than 100% of apartment cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mikes Handyman and Cleaning is better than 100% of apartment cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mikes Handyman and Cleaning is better than 100% of apartment cleaning services.A
100

Reviews for your job

Customers hired Mikes Handyman and Cleaning for 8 kinds of job.

Mikes Handyman and Cleaning for interior & exterior window cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$250–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$360
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Interior & exterior window cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 32
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Interior & exterior window cleaning”

KristenLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

I have been looking for a new company to take over the deep cleaning of my home and workspace highly recommend! Especially if you are fatigued from general cleaners who seem to only get the surface work done

Interior & exterior window cleaningOffice & workplace cleaningMoving-related cleaning
Jonathan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Hired Mike and team for a deep clean of home. They did a great job, and went above and beyond. Very impressed!

Reasonable priceInterior & exterior window cleaningDeep clean
Jasmine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very professional very great service always gets the job done

Great priceInterior & exterior window cleaningMove-out cleaningGeneral housekeeping
Demetrius3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I had an excellent experience with Mike’s Handyman and Cleaning. Mike was professional, reliable, and did outstanding work from start to finish. Everything was completed on time, with great attention to detail, and the space was left spotless. It’s clear he takes pride in his work and truly cares about customer…

Reasonable priceInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Carssandra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Make it look New Again, love the work!!!

Paid $250–300Great priceInterior & exterior window cleaningOffice cleaningDeep clean
Norma1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike's Handyman and Cleaning is a company I would recommend you try. Did a wonderful job on my carpets and restored the beauty that attracted me to them all over again. Thank you Mike's Handyman and Cleaning

Deep cleanInterior & exterior window cleaning+ Punctuality+ Quality+ Professionalism
michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Showed up early.. very professional and work is quality

Deep cleanMove-out cleaningInterior & exterior window cleaning
Dale11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike and his crew were exactly what we needed. They came to work and out in a full day of work cleaning our windows and floors in a 3,600 sq ft house. Great attitude and satisfied with their work.

Move-out cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Shawn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Great priceMoving-related cleaning+ Responsiveness+ Punctuality+ Quality

Price

$324+31% vs typical apartment cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 50%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean29$271–$459
General housekeeping22$146–$247
Move-out cleaning22$263–$360
Moving-related cleaning19$288–$477
Standard cleaning16$158–$253
Office cleaning11—
Interior & exterior window cleaning8$153–$360
Multi-tenant cleaning8—

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