Analyzing 8,137,0068.1M ReviewsFor 23,00523K Experts

Experts Reviews · Company report
Mikes Handyman and Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Mikes Handyman and Cleaning

Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 94 apartment cleaning services · 5.0★ from 151 Google reviews

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Report card

Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mikes Handyman and Cleaning is better than 99% of apartment cleaning services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mikes Handyman and Cleaning is better than 99% of apartment cleaning services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mikes Handyman and Cleaning is better than 99% of apartment cleaning services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mikes Handyman and Cleaning is better than 100% of apartment cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mikes Handyman and Cleaning is better than 100% of apartment cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mikes Handyman and Cleaning is better than 100% of apartment cleaning services.A
100

Reviews for your job

Customers hired Mikes Handyman and Cleaning for 8 kinds of job.

Mikes Handyman and Cleaning for moving-related cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$288–$477
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 45
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Moving-related cleaning”

KristenLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

I have been looking for a new company to take over the deep cleaning of my home and workspace highly recommend! Especially if you are fatigued from general cleaners who seem to only get the surface work done

Interior & exterior window cleaningOffice & workplace cleaningMoving-related cleaning
DavidLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

They were responsive, showed up on time, and completed our move-out cleaning efficiently and well.

Paid $300–350Reasonable priceMoving-related cleaning
Evie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent service, professional and punctual. 5/5 stars

Paid $400–450Great priceMoving-related cleaning
Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mike is hardworking, focused, and takes great pride in his work. He pays attention to the details and gets the job done right. I highly recommend him and would gladly use his services again.

Paid $400–450Reasonable priceMoving-related cleaningDeep clean
DaleLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mike was great, he help with a last minute emergency clean when my other cleaner canceled last minute. The house was left spotless

Paid $500+Not sureMoving-related cleaning
Micheal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great work

Fitness center & gym cleaningMove-out cleaningMoving-related cleaning
carol8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike came to our house on very short notice and cleaned the garage power wash the deck and power washed our front porch. He was excellent and then later that day he actually did two rooms with carpets you can’t ask for any more than that. He did a great job.

Paid $500+Reasonable priceMoving-related cleaningGeneral carpet cleaning
JamesLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike did a fantastic cleaning in the house we were renting upon moving out! He is very prompt, responsive, reasonable and thorough! Don’t hesitate to give Mike a call for all your cleaning needs!

Reasonable priceMoving-related cleaningMove-out cleaning
Tejaswini3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Mike & his crew were very timely, professional and did a great job cleaning the entire house. Their work was thorough and will not hesitate to use them in the future. Thanks Mike.

Moving-related cleaning+ Responsiveness+ Punctuality+ Professionalism
A7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mike was great! Will definitely use his service again.

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Joe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great guy and has a great attitude 👍

Move-out cleaningMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Shawn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Great priceMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Rontavise5 years ago★★★★★

Rating only, no written review.

Deep cleanFitness center & gym cleaningMove-out cleaning+ Responsiveness+ Punctuality+ Quality
Princess3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General housekeepingMove-out cleaningMoving-related cleaning+ Quality
Eric5 years ago★★★★★

Rating only, no written review.

Moving-related cleaningPost-event cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Aaron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Fitness center & gym cleaningGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Robin5 years ago★★★★★

Rating only, no written review.

Fitness center & gym cleaningGeneral housekeepingMoving-related cleaning
Lamont5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Fitness center & gym cleaningGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Kwame3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Moving-related cleaningOffice cleaning+ Quality

Price

$324+31% vs typical apartment cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 50%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean29$271–$459
General housekeeping22$146–$247
Move-out cleaning22$263–$360
Moving-related cleaning19$288–$477
Standard cleaning16$158–$253
Office cleaning11—
Interior & exterior window cleaning8$153–$360
Multi-tenant cleaning8—

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