Analyzing 8,140,0828.1M ReviewsFor 23,01823K Experts

Experts Reviews · Company report
Mikes Handyman and Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Mikes Handyman and Cleaning

Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 94 apartment cleaning services · 5.0★ from 151 Google reviews

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Report card

Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mikes Handyman and Cleaning is better than 99% of apartment cleaning services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mikes Handyman and Cleaning is better than 99% of apartment cleaning services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mikes Handyman and Cleaning is better than 99% of apartment cleaning services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mikes Handyman and Cleaning is better than 100% of apartment cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mikes Handyman and Cleaning is better than 100% of apartment cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mikes Handyman and Cleaning is better than 100% of apartment cleaning services.A
100

Reviews for your job

Customers hired Mikes Handyman and Cleaning for 8 kinds of job.

Mikes Handyman and Cleaning for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$253
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#47 / 61
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Standard cleaning”

JLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a great experience with this cleaning company! They did an excellent job cleaning my home and paid attention to the details. Everything looked and smelled so fresh and clean when they were finished. They were professional, friendly, and did exactly what I needed. I would definitely recommend their services and will be using them again!

Paid $300–350Great priceStandard cleaningDeep clean
robin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mike did a fantastic job cleaning my oven including taking care of hard to reach areas between the glass. He was professional, thorough and clearly takes pride in his work. My oven looks great.

Paid $100–150Reasonable priceStandard cleaning
George3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mike’s Handyman and Cleaning did a fantastic job! I was looking for house cleaning services in Charlotte, NC, and I’m very happy with the results. The team was professional, thorough, and reliable. Everything was cleaned carefully, and the whole experience was easy from start to finish. Highly recommend them for quality home cleaning!

Great priceStandard cleaningDeep clean
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

We have had the pleasure of having Mr. Mike for a few months now and HE IS THE BEST !!! , he is always on time and consistent , he has great energy and just a great overall professional

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Aaron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It’s a great company to use he did a great job on clearing my house I definitely will use him again

Deep cleanStandard cleaning+ Punctuality+ Quality+ Professionalism
Ronald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The service was outstanding Everything that was ask was completed without problems.I Recommend Mikes Handyman.

General housekeepingOffice & workplace cleaningStandard cleaning
Shane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Really appreciated the care and attention of the cleaning service. Very professional and took care of my grandmother’s home. Would definitely use again.

Standard cleaning+ Responsiveness+ Quality+ Professionalism
Allison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great quality and trustworthy

Deep cleanMove-out cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Martin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is my 2nd time working with Mike, and he’s done an excellent job at my place. Looking forward to continued business with Mike!

Standard cleaning+ Punctuality+ Professionalism
Lo'Real9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Mike is very professional and very knowledgeable about his industry. His attention to detail made us feel like we brought a new home. We would highly recommend mike handyman cleaning services because he does not disappointed. We recommending him to all our family and friends.

General housekeepingStandard cleaning
FrankieLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Mike was professional and on time with mask on.. He explained the difference between a standard cleaning and a deep cleaning.. I am very pleased with his service, although I spent more than I planned too.. I know that I had to take in consideration that he traveled from the Monroe area to get here. He was very…

Standard cleaning
Surendra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $100–150Great priceStandard cleaning
JoyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Rating only, no written review.

General carpet cleaningDeep cleanStandard cleaning+ Responsiveness+ Professionalism
Brooke5 years ago★★★★★

Rating only, no written review.

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Ronna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Eric5 years ago★★★★★

Rating only, no written review.

Moving-related cleaningPost-event cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality

Price

$324+31% vs typical apartment cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 50%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean29$271–$459
General housekeeping22$146–$247
Move-out cleaning22$263–$360
Moving-related cleaning19$288–$477
Standard cleaning16$158–$253
Office cleaning11—
Interior & exterior window cleaning8$153–$360
Multi-tenant cleaning8—

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