Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
Milan Laser Hair Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%86+6.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Milan Laser Hair Removal

Troy, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 30 hair removal services · 4.9★ from 1,068 Google reviews

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Report card

Percentile vs other hair removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Milan Laser Hair Removal is better than 87% of hair removal services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Milan Laser Hair Removal is better than 87% of hair removal services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Milan Laser Hair Removal is better than 100% of hair removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Milan Laser Hair Removal is better than 100% of hair removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Milan Laser Hair Removal is better than 100% of hair removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Milan Laser Hair Removal is better than 86% of hair removal services.A
86

Reviews for your job

Customers hired Milan Laser Hair Removal for 8 kinds of job.

Milan Laser Hair Removal for bikini hair removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.72
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Bikini hair removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 72 Google reviews tagged “Bikini hair removal” · showing 20

Abigail1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Sharif was excellent

Reasonable priceStomach hair removalBikini hair removal
Thansia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Such a clean environment and hospitality was amazing loved Jessie she’s amazing at what she does I felt so relaxed and comfortable this was my second session and I already saw results .Thank you Milan for your services ☺️

Customer photo from Thansia's reviewCustomer photo from Thansia's reviewCustomer photo from Thansia's review
Reasonable priceLeg hair removalStomach hair removalBikini hair removal
Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nancy was so calming and made me feel ready to start this experience. She walked me through each step and used the cool air to help reduce pain and made sure I was comfortable throughout my experience!

Great priceBikini hair removalUnderarm hair removal
Taylor3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nancy was so kind and thorough! I hope to get her again <3

Bikini hair removal
sandra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The staff at this location was extremely friendly and helpful! I am a travel nurse and have been to many Milan locations, but this by far was the best experience I’ve had!

Leg hair removalBikini hair removalUnderarm hair removal
Cavel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

All the staff at Milan are friendly and professional. If you want quality services come to Milan. You will not regret it.

Facial hair removalBikini hair removalArm hair removal
Beth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fast, friendly, super easy experience.

Reasonable priceBikini hair removalUnderarm hair removal
Rachel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nancy did a great job, very thorough and nice!

Facial hair removalLip hair removalBikini hair removal
Edwin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had another great experience at Milan Laser. Michelle always does an excellent job with my full-body treatments. She's professional, personable, and makes the entire process as comfortable as possible. During today's appointment, she was training a new technician, and I was impressed with how smoothly everything…

Reasonable priceMale body hair removalNeck hair removalFacial hair removal
Ellie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Super super friendly staff. They walk you through every step of the way and never leave you out of the loop. Everyone is accommodating and always smiling. Would highly recommend!

Great priceLaser hair removalBikini hair removalIntimate area hair removal
Juliana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Love it💕

Reasonable priceFacial hair removalBikini hair removalIntimate area hair removal
LoganLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Michelle was my laser consultant and she was so friendly and amazing. This place makes you feel so comfortable and the treatments are done so quickly!! Highly recommend

Great priceBikini hair removalUnderarm hair removal
Kelsey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

absolutely love the two nurses i have had so far! so friendly and make you feel very comfortable :)

Not sureStomach hair removalBikini hair removal
DebbieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had my first treatment today. Jessie was amazing. She made me feel very comfortable and made the whole experience great especially since it was my first time and didnt know what to expect. She made it as pain free as possible. It was quick. 3 body areas in less than 30 minutes! Christine was also excellent during…

Great priceFacial hair removalLip hair removalBikini hair removal
Antonella6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Nancy made my experience so wonderful and comfortable, I am coming back again and again!

Bikini hair removalFemale body hair removal
Natalia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service! Nancy took good care of me, made me feel comfortable and safe.

Reasonable priceNeck hair removalFacial hair removalLip hair removal
Rubini2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Nancy did a great job and made me feel comfortable during the treatment.

Great priceBikini hair removalUnderarm hair removal
Kossionna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service. Always go to jesse she’s amazing. Love her. Highly recommend 10/10

Great priceBikini hair removal
TaylorLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They’re great :) i’ve been going for a year for my face and the hair reduction is so good. They’re very professional and friendly and they’re so lovely.

Reasonable priceNeck hair removalFacial hair removalLaser hair removal
Carolyne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I'm so happy I made the decision to get laser hair removal. Everyone at Milan has been incredibly helpful and personable. I feel so comfortable during my treatments. Nancy is a gem and is so professional and kind! Looking forward to summer 2026 ❤️

Great priceBikini hair removal

Show more bikini hair removal reviews (52 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 48%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Laser hair removal242—
Facial hair removal100—
Underarm hair removal75—
Bikini hair removal72—
Leg hair removal53—
Intimate area hair removal44—
Female body hair removal41—
Neck hair removal33—

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