How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%86+6.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREMilan Laser Hair Removal
Troy, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 30 hair removal services · 4.9★ from 1,068 Google reviews
Report card
Percentile vs other hair removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Milan Laser Hair Removal for 8 kinds of job.
Milan Laser Hair Removal for bikini hair removal
Clear ✕All 72 Google reviews tagged “Bikini hair removal” · showing 60
Sharif was excellent
Such a clean environment and hospitality was amazing loved Jessie she’s amazing at what she does I felt so relaxed and comfortable this was my second session and I already saw results .Thank you Milan for your services ☺️
Nancy was so calming and made me feel ready to start this experience. She walked me through each step and used the cool air to help reduce pain and made sure I was comfortable throughout my experience!
Nancy was so kind and thorough! I hope to get her again <3
The staff at this location was extremely friendly and helpful! I am a travel nurse and have been to many Milan locations, but this by far was the best experience I’ve had!
All the staff at Milan are friendly and professional. If you want quality services come to Milan. You will not regret it.
Fast, friendly, super easy experience.
Nancy did a great job, very thorough and nice!
I had another great experience at Milan Laser. Michelle always does an excellent job with my full-body treatments. She's professional, personable, and makes the entire process as comfortable as possible. During today's appointment, she was training a new technician, and I was impressed with how smoothly everything…
Super super friendly staff. They walk you through every step of the way and never leave you out of the loop. Everyone is accommodating and always smiling. Would highly recommend!
Love it💕
Michelle was my laser consultant and she was so friendly and amazing. This place makes you feel so comfortable and the treatments are done so quickly!! Highly recommend
absolutely love the two nurses i have had so far! so friendly and make you feel very comfortable :)
I had my first treatment today. Jessie was amazing. She made me feel very comfortable and made the whole experience great especially since it was my first time and didnt know what to expect. She made it as pain free as possible. It was quick. 3 body areas in less than 30 minutes! Christine was also excellent during…
Nancy made my experience so wonderful and comfortable, I am coming back again and again!
Great service! Nancy took good care of me, made me feel comfortable and safe.
Nancy did a great job and made me feel comfortable during the treatment.
Great service. Always go to jesse she’s amazing. Love her. Highly recommend 10/10
They’re great :) i’ve been going for a year for my face and the hair reduction is so good. They’re very professional and friendly and they’re so lovely.
I'm so happy I made the decision to get laser hair removal. Everyone at Milan has been incredibly helpful and personable. I feel so comfortable during my treatments. Nancy is a gem and is so professional and kind! Looking forward to summer 2026 ❤️
Michelle was great. She took her time and was very thorough. One more session closer to being done with shaving. After my fourth session, I have noticed a 30-40% reduction in hair loss. My once course hair has thinned and is even sparse in areas.
Nancy was amazing at helping my laser experience be pain free! She helped me feel comfortable and tolerate more areas than I usually can. Book with her!
Michelle is amazing so friendly and the treatments are painless and quick. I absolutely love the results and the care.
Nancy was great and very patient. She always does a great job and makes sure I’m doing okay throughout the process.
Nancy was amazing! She had great music, friendly energy, and made sure I was doing okay throughout the whole treatment! Highly recommend!
I absolutely love this place! This was my fourth session, and it was the best one yet thanks to Olivia. She was incredibly professional and made me feel very comfortable. She was also incredibly nice, and I truly appreciate you taking the time to do my laser. Thank you so much. It was a fantastic experience overall.
The results have been absolutely incredible and the staff is exceptional!
Jessie makes you feel comfortable and very informative.
Nancy was my provider and she was so speedy but still thorough with my treatment! She played some great music for us too and made sure to keep checking in on me during the service. I can’t recommend coming to this location enough.
It's not just the place that is awesome but also the service provided in regards to the hair removal. I had Nancy as my provider and she's the best I swear. She is thorough in her process, and the results of her treatments are great and lasting.
Nancy did my services today and she was amazing very kind and patience with me and of course Christine was and always is lovely to see at the front they are just so inviting and welcoming lol I just love it there 10/10 highly recommend
Michelle is amazing and super nice!! I’ve been getting laser for almost 2 years now and i’ve had amazing results, It has been so much easier in the summer with my bikini line, It’s expensive but Milan’s monthly payment plans make It manageable, it’s totally worth It!
Nancy was really great. She was very gentle, and made sure to let me know every step of the way what she was doing which I really appreciated. She didn’t make me feel uncomfortable and she was very sweet. It made my experience so much better.
We have had a wonderful every time we’ve come. The ladies always remember our names and needs and are such kind people. We have already seen a difference after the first treatment and are excited to see more. We absolutely would recommend their service.
Wonderful customer service. Been going for underarms and bikini and the hair removal is beyond amazing. Nancy was phenomenal and cordial! Highly recommend this office and all their staff :)
My experience at Milan hair removal is really good. It makes me feel more confident.
I love going to Milan, all the employees are so friendly and welcoming. Christine and Rachel light up the lobby, and your day, with their positive energy and immediately make you feel right at home. Jessie did my treatment and she was very professional and comforting! It can be awkward getting a treatment but she…
Michelle is so cool and made me so comfortable during my appointment! Such lovely ladies at Milan Albany!
I’ve had 4 treatments on 7 different areas at Milan Laser in Colonie and I honestly couldn’t be happier with the results so far! Nancy, my RN, is the best. She’s so kind and easy to talk to, and she really listens. I told her which areas were most sensitive for me, and she tailored my session with that in mind. We…
Brya was absolutely lovely and made me feel so comfortable. The front desk staff is always so pleasant and obviously it’s great the hair is going away. Very clean office.
Amazing experience every time I have a visit. The staff is amazing very welcoming every time I have a visit. They will definitely make you feel comfortable through the whole process. Have been seeing results after 3-4 treatments. Definitely worth the money as they have offers at a discounted price that you can’t beat. Highly recommend!
Wonderful, thorough customer service from the first consult, to each appointment. Everyone is pleasant and knowledgeable of their craft here and it makes coming here a comfortable experience overall. Very happy I decided to come here and go through the process!
Milan laser’s staff is always so friendly and the actual techs are very professional and make you feel very comfortable. Results were almost immediate. I feel it is a little pricey and wish they did deeper discounts; but with that being said it does cover a lifetime of touch ups.
It works and they guarantee it! I can’t believe I waited this long and wasted so much money and time on waxing, shaving, epilating… which all still created painful and unsightly ingrown hairs. I’m seeing a noticeable difference after one session. They are super professional and so nice. Edit: removed 2 stars because…
Absolutely worth it, love my results!
Very pleasing staff and super professional. Amazing place
Milan has been great! Everyone is so friendly and the service is amazing!
Friendly staff!!
This establishment was recommended to me by a co-worker and they did not disappoint. Even after one treatment I noticed a significant difference in my hair growth pattern where some didn’t even grow back at all! 100% worth the money!
Very friendly environment. The staff makes you feel very comfortable and are very knowledgeable
This is place is wonderful - everyone is incredibly nice and the technicians are all nurses. I’ve done laser at a couple of places before, and this is the one that has the best results and last the longest. Their lasers are just on another level. 10/10 recommend
Customer service is great at Milan laser. Also love that you’re a customer for life with unlimited touch ups. Great investment to never shave again!
Milan Laser Hair removal has been incredible to work with. The receptionist and the laser technicians are all so amazing and they truly make you feel comfortable from the second you walk in till the moment you leave. Not only that, but I have seen a great progress in all the areas I got treated! Great place!
I’m seeing great results with my treatments so far and the staff is always super friendly and respectful
Excellent people and super professionals, I really like the results I'm getting.
I LOVE my hairless legs and underarms. The service gets 5 stars for sure!! The nurses on staff (especially Jenn!!) are awesome. It is painful if you are very hairy (basically little electric shocks), but it works REALLY well. After the first treatment, less than 50% of my hair grew back, and after 3 treatments, I…
I started going to Milan in August of 2021. Their staff is always friendly, knowledgeable, and personable. I am almost hair-free now and I am so happy with my decision. They offer financing and honor the treated area for life so you can touch up if needed. I originally went for full face and neck, but have added a…
So far so good!!! It’s my 5th treatment and underarms are done DONE and super happy with the results so far with some leftovers down there but cheers to the journey!! Love the fact they have a lifetime guarantee, don’t have to worry about paying again & again. No back door pricing. Come get yours!
Milan Laser Removal in Colonie, NY is a very attractive and clean facility with friendly staff who are extremely knowledgeable, helpful, accommodating, and gentle. In the consultation I was informed of everything from the company’s origin and objectives, to all the services provided including affordable prices and…
This has been great! Minimal (all things considered) discomfort and the results were almost instantaneous. I’m a couple appointments in and don’t shave between appointments anymore! Worth it for sure
Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Laser hair removal | 242 | — |
| Facial hair removal | 100 | — |
| Underarm hair removal | 75 | — |
| Bikini hair removal | 72 | — |
| Leg hair removal | 53 | — |
| Intimate area hair removal | 44 | — |
| Female body hair removal | 41 | — |
| Neck hair removal | 33 | — |


