Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
Milan Laser Hair Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%86+6.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Milan Laser Hair Removal

Troy, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 30 hair removal services · 4.9★ from 1,068 Google reviews

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Report card

Percentile vs other hair removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Milan Laser Hair Removal is better than 87% of hair removal services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Milan Laser Hair Removal is better than 87% of hair removal services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Milan Laser Hair Removal is better than 100% of hair removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Milan Laser Hair Removal is better than 100% of hair removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Milan Laser Hair Removal is better than 100% of hair removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Milan Laser Hair Removal is better than 86% of hair removal services.A
86

Reviews for your job

Customers hired Milan Laser Hair Removal for 8 kinds of job.

Milan Laser Hair Removal for facial hair removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.100
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Facial hair removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 100 Google reviews tagged “Facial hair removal” · showing 20

Jade3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great people,very friendly and great bedside manner and affordable too

Facial hair removal
Dophcy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’m so happy with my laser hair removal results! It has honestly made such a difference in my confidence. I used to struggle with facial hair and ingrown hairs, and now I barely have to think about either. I don’t even shave my face anymore! My skin feels so much smoother, I no longer deal with ingrown hairs, and I…

Reasonable priceFacial hair removalStomach hair removal
Chery1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My sessions with Jessie are wonderful. She knows her job. I highly recommend her!

Great priceFacial hair removal
Cavel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

All the staff at Milan are friendly and professional. If you want quality services come to Milan. You will not regret it.

Facial hair removalBikini hair removalArm hair removal
kerriLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Oh. My. Gosh. If you’re on the fence, JUST DO IT!!!! I had most of my body lasered 12 to 14 years ago. It was one of the very best things I ever did for myself, and this many years later, I’m still hair free in all of those areas. But recently I have some new hair growing on my face and neck, and I just can’t be…

Reasonable priceNeck hair removalFacial hair removal
Rachel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nancy did a great job, very thorough and nice!

Facial hair removalLip hair removalBikini hair removal
Mah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

⭐⭐⭐⭐⭐ Jessi is absolutely amazing! I’ve had 9 laser hair removal sessions, and this was by far my best experience. She is so kind, professional, and incredibly detailed. She took her time, made sure I was comfortable throughout the entire appointment, and explained everything clearly. You can tell she genuinely…

Great priceFacial hair removal
Edwin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had another great experience at Milan Laser. Michelle always does an excellent job with my full-body treatments. She's professional, personable, and makes the entire process as comfortable as possible. During today's appointment, she was training a new technician, and I was impressed with how smoothly everything…

Reasonable priceMale body hair removalNeck hair removalFacial hair removal
Juliana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Love it💕

Reasonable priceFacial hair removalBikini hair removalIntimate area hair removal
Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’ve had a very good experience in this location. Christine, Jessie, and all the other staff I’ve met (sorry I forgot the names of the others) have all been very nice and accommodating. They’re always on time on my appointments, I’ve had little to no wait times, and the service has been comfortable. Christine also…

Reasonable priceFacial hair removal
Emma5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have had several treatments before in multiple states. Micheal was the best I've had yet. Very polite, professional, sweet, and knows her trade very well. The best I've had yet. 🥰

Great priceNeck hair removalFacial hair removalLip hair removal
Kelly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Nancy was amazing to work with! She asked all the right questions and took her time to make sure all services was covered

Reasonable priceLeg hair removalFacial hair removalUnderarm hair removal
Maria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Wonderful experience! Couldn’t be happier with the service and the environment is extremely clean, couldn’t be happier with my results!!

Facial hair removalArm hair removalUnderarm hair removal
IAH1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jessie has been doing all my appointments thus far, and she’s been amazing! Highly recommend.

Neck hair removalFacial hair removalLaser hair removal
Natalie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They are real pros here! Everyone was so nice and I had very noticeable reduction after just 1 session! I cant wait to finish the rest of my sessions!

Facial hair removal
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great free consult and free treatment

Facial hair removal
DebbieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had my first treatment today. Jessie was amazing. She made me feel very comfortable and made the whole experience great especially since it was my first time and didnt know what to expect. She made it as pain free as possible. It was quick. 3 body areas in less than 30 minutes! Christine was also excellent during…

Great priceFacial hair removalLip hair removalBikini hair removal
nidhi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Nancy was Amazing!

Reasonable priceFacial hair removal
Natalia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service! Nancy took good care of me, made me feel comfortable and safe.

Reasonable priceNeck hair removalFacial hair removalLip hair removal
Dimas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Nancy made my experience as comfortable as possible! Quick and efficient.

Reasonable priceFacial hair removal

Show more facial hair removal reviews (80 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 48%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Laser hair removal242—
Facial hair removal100—
Underarm hair removal75—
Bikini hair removal72—
Leg hair removal53—
Intimate area hair removal44—
Female body hair removal41—
Neck hair removal33—

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