How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%86+6.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREMilan Laser Hair Removal
Troy, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 30 hair removal services · 4.9★ from 1,068 Google reviews
Report card
Percentile vs other hair removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Milan Laser Hair Removal for 8 kinds of job.
Milan Laser Hair Removal for facial hair removal
Clear ✕All 100 Google reviews tagged “Facial hair removal”
Great people,very friendly and great bedside manner and affordable too
I’m so happy with my laser hair removal results! It has honestly made such a difference in my confidence. I used to struggle with facial hair and ingrown hairs, and now I barely have to think about either. I don’t even shave my face anymore! My skin feels so much smoother, I no longer deal with ingrown hairs, and I…
My sessions with Jessie are wonderful. She knows her job. I highly recommend her!
All the staff at Milan are friendly and professional. If you want quality services come to Milan. You will not regret it.
Oh. My. Gosh. If you’re on the fence, JUST DO IT!!!! I had most of my body lasered 12 to 14 years ago. It was one of the very best things I ever did for myself, and this many years later, I’m still hair free in all of those areas. But recently I have some new hair growing on my face and neck, and I just can’t be…
Nancy did a great job, very thorough and nice!
⭐⭐⭐⭐⭐ Jessi is absolutely amazing! I’ve had 9 laser hair removal sessions, and this was by far my best experience. She is so kind, professional, and incredibly detailed. She took her time, made sure I was comfortable throughout the entire appointment, and explained everything clearly. You can tell she genuinely…
I had another great experience at Milan Laser. Michelle always does an excellent job with my full-body treatments. She's professional, personable, and makes the entire process as comfortable as possible. During today's appointment, she was training a new technician, and I was impressed with how smoothly everything…
Love it💕
I’ve had a very good experience in this location. Christine, Jessie, and all the other staff I’ve met (sorry I forgot the names of the others) have all been very nice and accommodating. They’re always on time on my appointments, I’ve had little to no wait times, and the service has been comfortable. Christine also…
I have had several treatments before in multiple states. Micheal was the best I've had yet. Very polite, professional, sweet, and knows her trade very well. The best I've had yet. 🥰
Nancy was amazing to work with! She asked all the right questions and took her time to make sure all services was covered
Wonderful experience! Couldn’t be happier with the service and the environment is extremely clean, couldn’t be happier with my results!!
Jessie has been doing all my appointments thus far, and she’s been amazing! Highly recommend.
They are real pros here! Everyone was so nice and I had very noticeable reduction after just 1 session! I cant wait to finish the rest of my sessions!
Great free consult and free treatment
I had my first treatment today. Jessie was amazing. She made me feel very comfortable and made the whole experience great especially since it was my first time and didnt know what to expect. She made it as pain free as possible. It was quick. 3 body areas in less than 30 minutes! Christine was also excellent during…
Nancy was Amazing!
Great service! Nancy took good care of me, made me feel comfortable and safe.
Nancy made my experience as comfortable as possible! Quick and efficient.
Love Jessie. She is great! So happy with my results thus far.
Nancy is one of the best NP here at milan hair removal at albany.
Jessie is absolutely amazing! She’s incredibly thorough and never gives up — even with stubborn hair growth. What I love most is that she really pays attention and knows exactly how my hair grows, so every session feels personalized. She’s knowledgeable, attentive, and genuinely cares about getting the best results.…
The ladies at Milan are kind and make me feel so comfortable! Highly recommended
They’re great :) i’ve been going for a year for my face and the hair reduction is so good. They’re very professional and friendly and they’re so lovely.
Had another great session with Jessie. Very quick, comfortable experience. I especially appreciated the extra time she took to make sure my face was properly prepared for the treatment. Very relaxed and welcoming experience.
Nancy did a wonderful job. She was very friendly and helped ease some of my concerns
These guys are amazing! They do excellent laser treatments, and I could see results even after my second sitting. The doctors are extremely friendly and professional, and the overall environment is very welcoming. I really like the clinic—it’s an amazing experience overall. Highly recommend!
I love the staff at Milan. They always express care for my skin, they take their time while conducting my treatments, provide excellent aftercare advice, and they are thorough. I highly recommend them to anyone looking for professional laser hair treatments.
Michelle is amazing so friendly and the treatments are painless and quick. I absolutely love the results and the care.
After coming the first time seeing the best results with only 10% I have now came back for my second and I’m already knowing 20% I’m rarely gonna need to shave at all anymore
I've been coming for two years for the full body treatment. I've had some stubborn hairs but I've overall been happy with my treatments. Everyone there has been kind and professional.
Wonderful experience doing facial and neck hair removal with the helpful Nurse Nancy.
I had an amazing experience with Nurse Nancy at Milan Hair Removal. She is incredibly attentive, kind, and professional. She makes you feel completely comfortable from the moment you walk in, and her gentle approach makes the procedure practically painless. I absolutely loved her and highly recommend her to anyone looking for great service and real care.
Always prompt, always clean, always kind - only good things to say from me!
Very professional! Thanks Nancy :)
I recently had my second appointment in Albany and it was so great. My nurse Nancy was wonderful! She was very friendly and comforting for my treatment.
Nancy did a great job!
Jessie makes you feel comfortable and very informative.
I never thought I’d have to write something like this, but my experience with Milan Laser Hair Removal has been truly heartbreaking. Yes, the staff is very friendly and polite — but that’s where the positives end. What shocked me the most is that after more than a year of consistent treatments, my facial hair…
It's not just the place that is awesome but also the service provided in regards to the hair removal. I had Nancy as my provider and she's the best I swear. She is thorough in her process, and the results of her treatments are great and lasting.
Trans friendly, extremely nice and welcoming staff, relatively cheap pricing, and very professional/experienced people both appointments so far. After all the subpar stories I've heard people experience from other clinics, Milan was a pleasant surprise
Milan Laser is the best Nancy really made sure I was comfortable and took her time to make certain the laser got everything!
Nancy did my services today and she was amazing very kind and patience with me and of course Christine was and always is lovely to see at the front they are just so inviting and welcoming lol I just love it there 10/10 highly recommend
Amazing experience and such amazing people to help me get over my fear. I finally can be confident in myself!
Nancy was really great. She was very gentle, and made sure to let me know every step of the way what she was doing which I really appreciated. She didn’t make me feel uncomfortable and she was very sweet. It made my experience so much better.
The staff here always treats you with kindness and no judgment. The rooms are always clean and the nurses are very efficient.
This was a great experience definitely coming back. Michelle was great as always. She was fast, efficient, and gentle.
We have had a wonderful every time we’ve come. The ladies always remember our names and needs and are such kind people. We have already seen a difference after the first treatment and are excited to see more. We absolutely would recommend their service.
I have been going to Milan for a while now. The women in the office are always so helpful. The technician Nancy is amazing, friendly and answers any questions or concerns I have!!
Nancy has been a very attentive and experienced individual at her job. Her tips and tricks on how to make the experience better have been very helpful!
I had Nancy and she was the best!! Made the experience so great and relaxing!
Absolutely amazing i love milan laser the workers are all amazing and supportive thanks to nancy and her kind words and absolutely understanding and calm
Nancy is great! Super helpful advice for skin treatment and care between sessions!
Milan is great
Wonderful and courteous staff with a comfortable atmosphere. I’ve seen a huge difference after just two sessions. I’m so glad I’ve chosen Milan !!
I love Milan laser, and the Albany location is great! The staff are amazing, knowledgeable, and personable. I've had amazing results across my whole body after a uear of treatment, and i keep going back to get more areas covered! As a trans-Woman, I always receive gender affirming, and professional care from the…
I’ve been going here for over a year and the results are amazing. All my pesky hair, completely gone. All the technicians are so kind and helpful. Michelle is my personal favorite, not only excellent technique but excellent personality as well. The skill and experience is obvious and she makes it an absolute…
Jessie was amazing 👏
Amazing, kind and accommodating staff and this is the real deal so much facial hair gone after one session, worth every cent
I have been coming here for a while now. I love being hair free! Michelle is the best!! 10 stars!!!
Edit: I've been getting laser for over a year now and have added different areas into my package. I feel like the hair is 80% less than what I had in the beginning for the areas I've started with first, and about 50% for the newer areas I've added. The hairs are also much thinner, but not gone completely yet. I've…
Wonderful and frendly staff, always do a good job, cant reccomend them enough!
Great customer service. Seen results after first treatment. I’m impressed.
Amazing. Price is great too.
It works and they guarantee it! I can’t believe I waited this long and wasted so much money and time on waxing, shaving, epilating… which all still created painful and unsightly ingrown hairs. I’m seeing a noticeable difference after one session. They are super professional and so nice. Edit: removed 2 stars because…
Milan has been great! Everyone is so friendly and the service is amazing!
This establishment was recommended to me by a co-worker and they did not disappoint. Even after one treatment I noticed a significant difference in my hair growth pattern where some didn’t even grow back at all! 100% worth the money!
Only two treatments and such a difference. Staff are friendly and helpful. Love my experience so far.
Awesome place and great help love it
Love Milan! Everyone is so friendly and helpful - I just had my 2nd session and I’ve already started seeing results
I love this place 😊
Milan Laser Hair removal has been incredible to work with. The receptionist and the laser technicians are all so amazing and they truly make you feel comfortable from the second you walk in till the moment you leave. Not only that, but I have seen a great progress in all the areas I got treated! Great place!
Was recently diagnosed with PCOS and have been doing laser for about a year. Definitely seen a lot of change on my underarms and chest. My face is taking a lot longer but I’m trusting the process! All the women here are amazing and so kind, they always got my back with a confidence boost. Jennifer is my go to gal…
I’m seeing great results with my treatments so far and the staff is always super friendly and respectful
My experience with Milan was amazing. First off the consultation answered all my questions and concerns. It was affordable there's no cheap way to get this done so it's an investment especially for trans gender women like me. I saw results after my first session. I no longer had to depend on heavy amounts of make up…
Great knowledgeable staff. They are always welcoming and I’m very happy with the hair removal process. It’s permanent and I love the fact that you can come back for maintenance anytime! - Sonya
Great staff and a very nice, comfortable facility. I’m on my 5th treatment for facial hair and notice about an 80% reduction already. A+
Amazing experience! Everyone is friendly and welcoming and made the entire process from consultation to treatments wonderful! I’d been hesitating on getting laser hair removal for months, but I’m so glad I did it and chose Milan in Albany!
Everyone is very helpful and friendly. Highly recommend
Very courteous and informative staff, results were basically immediate. I am having my facial hair permanently removed and after the first appointment, most of it was gone completely. I am now entering my 4th appointment and have almost no hairs left, just a few small patches which are easy to manage and should be…
I started going to Milan in August of 2021. Their staff is always friendly, knowledgeable, and personable. I am almost hair-free now and I am so happy with my decision. They offer financing and honor the treated area for life so you can touch up if needed. I originally went for full face and neck, but have added a…
Milan Laser Removal in Colonie, NY is a very attractive and clean facility with friendly staff who are extremely knowledgeable, helpful, accommodating, and gentle. In the consultation I was informed of everything from the company’s origin and objectives, to all the services provided including affordable prices and…
From day one. They have been amazing with customer service and just how generally kind they are has me blown away. They were able to find a price that matched my budget and even gave me discounts that allowed my wife and I to get more and more work done. We are so happy with the results already and cannot wait…
Milan laser is just amazing. From the moment I began receiving services here (2019) I knew I had made the right choice. The facility is beautiful, clean, and their equipment is modern. They provide complimentary drinks, razors and cleansing products so you can prepare yourself for treatment. Their nurses/laser hair…
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Laser hair removal | 242 | — |
| Facial hair removal | 100 | — |
| Underarm hair removal | 75 | — |
| Bikini hair removal | 72 | — |
| Leg hair removal | 53 | — |
| Intimate area hair removal | 44 | — |
| Female body hair removal | 41 | — |
| Neck hair removal | 33 | — |
