How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%86+6.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREMilan Laser Hair Removal
Troy, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 30 hair removal services · 4.9★ from 1,068 Google reviews
Report card
Percentile vs other hair removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Milan Laser Hair Removal for 8 kinds of job.
Milan Laser Hair Removal for intimate area hair removal
Clear ✕All 44 Google reviews tagged “Intimate area hair removal” · showing 40
I’ve been getting my treatments here for almost a year now, and honestly, it has been one of the best investments I’ve made in myself and my body. Michelle is incredibly professional, knowledgeable, and always makes me feel comfortable and at ease. During my most recent appointment, she was training Amelia. They…
09/2026 - I wanted to take a moment to come back and update my previous review with how things have gone after 5 or so visits. I have had multiple visits with Michelle, she is so nice and personable, she makes me feel comfortable throughout every session and we just chit chat the entire visit. She is great! I just…
Jessie was great. Super friendly
Nancy did a great job, very thorough and nice!
I had another great experience at Milan Laser. Michelle always does an excellent job with my full-body treatments. She's professional, personable, and makes the entire process as comfortable as possible. During today's appointment, she was training a new technician, and I was impressed with how smoothly everything…
Super super friendly staff. They walk you through every step of the way and never leave you out of the loop. Everyone is accommodating and always smiling. Would highly recommend!
Love it💕
THANK YOU SOOO MUCH for all the great service. Michelle was my nurse and she took really good care of me. She made the experience so relaxing and comfortable. I appreciate all the the ladies help. Thank you Michelle and happy nurses week to you !!! ❤️
I had my first treatment today. Jessie was amazing. She made me feel very comfortable and made the whole experience great especially since it was my first time and didnt know what to expect. She made it as pain free as possible. It was quick. 3 body areas in less than 30 minutes! Christine was also excellent during…
Great service! Nancy took good care of me, made me feel comfortable and safe.
They’re great :) i’ve been going for a year for my face and the hair reduction is so good. They’re very professional and friendly and they’re so lovely.
Everyone here is so welcoming and kind! I was super nervous for my first appointment but Nancy did an amazing job explaining everything and making me feel comfortable. 10/10 for everyone here, I cannot express how appreciative I am for the experience I’ve had - HIGHLY recommend :)
Nancy was amazing at helping my laser experience be pain free! She helped me feel comfortable and tolerate more areas than I usually can. Book with her!
Nancy was amazing! She had great music, friendly energy, and made sure I was doing okay throughout the whole treatment! Highly recommend!
I absolutely love this place! This was my fourth session, and it was the best one yet thanks to Olivia. She was incredibly professional and made me feel very comfortable. She was also incredibly nice, and I truly appreciate you taking the time to do my laser. Thank you so much. It was a fantastic experience overall.
I've been coming for two years for the full body treatment. I've had some stubborn hairs but I've overall been happy with my treatments. Everyone there has been kind and professional.
Nancy was great to work with, she was very quick and efficient and made the whole experience very comfortable and easy!
The results have been absolutely incredible and the staff is exceptional!
Nancy was my tech this time and she was great! Very efficient, I swear she finished in 5mins even with me squirming. I got armpits and a full Brazilian and it’s so fast to get a session done! No complaints and I would absolutely recommend Milan!
Nancy was my provider and she was so speedy but still thorough with my treatment! She played some great music for us too and made sure to keep checking in on me during the service. I can’t recommend coming to this location enough.
It's not just the place that is awesome but also the service provided in regards to the hair removal. I had Nancy as my provider and she's the best I swear. She is thorough in her process, and the results of her treatments are great and lasting.
Nancy was really great. She was very gentle, and made sure to let me know every step of the way what she was doing which I really appreciated. She didn’t make me feel uncomfortable and she was very sweet. It made my experience so much better.
Nancy has been a very attentive and experienced individual at her job. Her tips and tricks on how to make the experience better have been very helpful!
I love going to Milan, all the employees are so friendly and welcoming. Christine and Rachel light up the lobby, and your day, with their positive energy and immediately make you feel right at home. Jessie did my treatment and she was very professional and comforting! It can be awkward getting a treatment but she…
My 2nd year with Milan, always happy to have my treatments in a warm and inviting environment! My favorite part about coming here is seeing Nurse Jessie as we have great conversations which make the treatment go by faster, she also assesses the area to ensure upkeep is going well and adjusts treatment as necessary to your specific needs!
I love Milan laser, and the Albany location is great! The staff are amazing, knowledgeable, and personable. I've had amazing results across my whole body after a uear of treatment, and i keep going back to get more areas covered! As a trans-Woman, I always receive gender affirming, and professional care from the…
I’ve had 4 treatments on 7 different areas at Milan Laser in Colonie and I honestly couldn’t be happier with the results so far! Nancy, my RN, is the best. She’s so kind and easy to talk to, and she really listens. I told her which areas were most sensitive for me, and she tailored my session with that in mind. We…
Nurse Nancy was very gentle and nice loved the experience.
Amazing, kind and accommodating staff and this is the real deal so much facial hair gone after one session, worth every cent
First off, the people at Milan are the nicest people. I went for a consultation and they explained everything thoroughly to me and helped me make a decision. I ended up doing a reasonable payment plan for my legs and Brazilian. On my first day of the appointment I missed some hairs in places and they helped me…
Staff is amazing and make the whole experience very comfortable!
This establishment was recommended to me by a co-worker and they did not disappoint. Even after one treatment I noticed a significant difference in my hair growth pattern where some didn’t even grow back at all! 100% worth the money!
I’ve had great results. I got the unlimited package and I love that I can go until I’m satisfied with the results. Everyone in the office is so nice and they always work with my schedule.
Amazing staff, very friendly and sweet. I was nervous about going to my treatments at first but the people and the atmosphere made it very comfortable. I’m only half way done with treatments and already seen some results. I would recommend this place to anyone that wants laser hair removal.
I’m seeing great results with my treatments so far and the staff is always super friendly and respectful
The staff is super friendly which is greatly appreciated and needed for a personal/intimate service such as hair removal. My third treatment will be in early February and I am already seeing great results !
I started going to Milan in August of 2021. Their staff is always friendly, knowledgeable, and personable. I am almost hair-free now and I am so happy with my decision. They offer financing and honor the treated area for life so you can touch up if needed. I originally went for full face and neck, but have added a…
Milan Laser Removal in Colonie, NY is a very attractive and clean facility with friendly staff who are extremely knowledgeable, helpful, accommodating, and gentle. In the consultation I was informed of everything from the company’s origin and objectives, to all the services provided including affordable prices and…
Milan laser is just amazing. From the moment I began receiving services here (2019) I knew I had made the right choice. The facility is beautiful, clean, and their equipment is modern. They provide complimentary drinks, razors and cleansing products so you can prepare yourself for treatment. Their nurses/laser hair…
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Laser hair removal | 242 | — |
| Facial hair removal | 100 | — |
| Underarm hair removal | 75 | — |
| Bikini hair removal | 72 | — |
| Leg hair removal | 53 | — |
| Intimate area hair removal | 44 | — |
| Female body hair removal | 41 | — |
| Neck hair removal | 33 | — |