How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%86+6.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREMilan Laser Hair Removal
Troy, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 30 hair removal services · 4.9★ from 1,068 Google reviews
Report card
Percentile vs other hair removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Milan Laser Hair Removal for 8 kinds of job.
Milan Laser Hair Removal for laser hair removal
Clear ✕All 242 Google reviews tagged “Laser hair removal” · showing 20
I had a wonderful time getting my treatment done with Nancy! She was so sweet, knowledgeable, and I felt very comfortable and connected with her.
Nancy was my provider today and she was awesome! She made me feel really comfortable and the session nice and easy!
Had my appointment with Nancy, she was quick, efficient and friendly!
I highly recommend Milan Laser in Albany! They’re amazing! 5 stars! They’ve been so welcoming and caring ever since I booked my first appointment. I never had laser hair removal before, but after doing some research, they were my top choice, and I’m so glad I went with them. My first visit went great. Christine made…
09/2026 - I wanted to take a moment to come back and update my previous review with how things have gone after 5 or so visits. I have had multiple visits with Michelle, she is so nice and personable, she makes me feel comfortable throughout every session and we just chit chat the entire visit. She is great! I just…
Amazing experience the new cold air made it much more comfortable and easier experience
Immaculate. Not only was the consult fun and informative but I just left my first session where Michelle provided the service and I am in awe. Not only was Michelle kind and comforting but she’s funny, relatable, and actually cared about my level of comfort during the procedure. I’m ultra neurodivergent so was…
Very happy with my results after about 5 sessions! They make scheduling treatments and payment plans easy!
I had another great experience at Milan Laser. Michelle always does an excellent job with my full-body treatments. She's professional, personable, and makes the entire process as comfortable as possible. During today's appointment, she was training a new technician, and I was impressed with how smoothly everything…
Super super friendly staff. They walk you through every step of the way and never leave you out of the loop. Everyone is accommodating and always smiling. Would highly recommend!
I have had several treatments before in multiple states. Micheal was the best I've had yet. Very polite, professional, sweet, and knows her trade very well. The best I've had yet. 🥰
Jessie has been doing all my appointments thus far, and she’s been amazing! Highly recommend.
Great customer service and great results. Jessie is fantastic to work with. If you're thinking about laser hair removal treatments, I highly recommend this place.
Michelle is the BEST!! She’s always super pleasant! She’s very knowledgeable, explains what she’s doing, & is extremely thorough. I literally love coming here!! Highly recommend!!!
Very efficient
This service has been on my agenda for some time but I have to express what a wonderful team this location has! From the start, the consultation was friendly and very private! Beginning with a tour and a detailed description of the expected experience. Christine won me over immediately but was patient enough to wait…
They’re great :) i’ve been going for a year for my face and the hair reduction is so good. They’re very professional and friendly and they’re so lovely.
Nancy did a wonderful job. She was very friendly and helped ease some of my concerns
Michelle was great 🥰 She was very kind, patient, and paid close attention to detail. She explained everything clearly and made me feel comfortable the entire time. The experience was smooth and pleasant. I would definitely recommend her.
Nancy was amazing at helping my laser experience be pain free! She helped me feel comfortable and tolerate more areas than I usually can. Book with her!
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Laser hair removal | 242 | — |
| Facial hair removal | 100 | — |
| Underarm hair removal | 75 | — |
| Bikini hair removal | 72 | — |
| Leg hair removal | 53 | — |
| Intimate area hair removal | 44 | — |
| Female body hair removal | 41 | — |
| Neck hair removal | 33 | — |