How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%86+6.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREMilan Laser Hair Removal
Troy, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 30 hair removal services · 4.9★ from 1,068 Google reviews
Report card
Percentile vs other hair removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Milan Laser Hair Removal for 8 kinds of job.
Milan Laser Hair Removal for laser hair removal
Clear ✕All 242 Google reviews tagged “Laser hair removal” · showing 100
I had a wonderful time getting my treatment done with Nancy! She was so sweet, knowledgeable, and I felt very comfortable and connected with her.
Nancy was my provider today and she was awesome! She made me feel really comfortable and the session nice and easy!
Had my appointment with Nancy, she was quick, efficient and friendly!
I highly recommend Milan Laser in Albany! They’re amazing! 5 stars! They’ve been so welcoming and caring ever since I booked my first appointment. I never had laser hair removal before, but after doing some research, they were my top choice, and I’m so glad I went with them. My first visit went great. Christine made…
09/2026 - I wanted to take a moment to come back and update my previous review with how things have gone after 5 or so visits. I have had multiple visits with Michelle, she is so nice and personable, she makes me feel comfortable throughout every session and we just chit chat the entire visit. She is great! I just…
Amazing experience the new cold air made it much more comfortable and easier experience
Immaculate. Not only was the consult fun and informative but I just left my first session where Michelle provided the service and I am in awe. Not only was Michelle kind and comforting but she’s funny, relatable, and actually cared about my level of comfort during the procedure. I’m ultra neurodivergent so was…
Very happy with my results after about 5 sessions! They make scheduling treatments and payment plans easy!
I had another great experience at Milan Laser. Michelle always does an excellent job with my full-body treatments. She's professional, personable, and makes the entire process as comfortable as possible. During today's appointment, she was training a new technician, and I was impressed with how smoothly everything…
Super super friendly staff. They walk you through every step of the way and never leave you out of the loop. Everyone is accommodating and always smiling. Would highly recommend!
I have had several treatments before in multiple states. Micheal was the best I've had yet. Very polite, professional, sweet, and knows her trade very well. The best I've had yet. 🥰
Jessie has been doing all my appointments thus far, and she’s been amazing! Highly recommend.
Great customer service and great results. Jessie is fantastic to work with. If you're thinking about laser hair removal treatments, I highly recommend this place.
Michelle is the BEST!! She’s always super pleasant! She’s very knowledgeable, explains what she’s doing, & is extremely thorough. I literally love coming here!! Highly recommend!!!
Very efficient
This service has been on my agenda for some time but I have to express what a wonderful team this location has! From the start, the consultation was friendly and very private! Beginning with a tour and a detailed description of the expected experience. Christine won me over immediately but was patient enough to wait…
They’re great :) i’ve been going for a year for my face and the hair reduction is so good. They’re very professional and friendly and they’re so lovely.
Nancy did a wonderful job. She was very friendly and helped ease some of my concerns
Michelle was great 🥰 She was very kind, patient, and paid close attention to detail. She explained everything clearly and made me feel comfortable the entire time. The experience was smooth and pleasant. I would definitely recommend her.
Nancy was amazing at helping my laser experience be pain free! She helped me feel comfortable and tolerate more areas than I usually can. Book with her!
I loved getting my full body hair removal with Nancy
Jessie & other staff have always taken the best care of me. Made me feel comfortable from appt one. Highly recommend this location/company.
I absolutely love this place! This was my fourth session, and it was the best one yet thanks to Olivia. She was incredibly professional and made me feel very comfortable. She was also incredibly nice, and I truly appreciate you taking the time to do my laser. Thank you so much. It was a fantastic experience overall.
Having a great experience getting laser hair removal at Milan- the technician I have had both visits- Nancy - makes me feel super comfortable and makes it quick!
Jessie was the nurse who performed my laser hair removal. She is amazing! Definitely would recommend her to anyone in the area. She was very informative and nice. Thank you so much!!
Very satisfied with my progress so far! Everyone is so kind. I feel very comfortable, welcomed, and well taken care of during my appointment.
Nancy was really great. She was very gentle, and made sure to let me know every step of the way what she was doing which I really appreciated. She didn’t make me feel uncomfortable and she was very sweet. It made my experience so much better.
Nancy did a great job performing my latest round of treatment for laser hair removal on my back and upper arms. The team here continues to provide great customer service.
My experience coming here can be described as nothing less than overwhelmingly positive. Michelle has been treating me for months, and she has been incredible. She's friendly, offers regular communication about the treatment during the appointment, and will ease any nerves with some humor. If I could give more than 5 stars, I would in a heartbeat
I have been going to Milan for a while now. The women in the office are always so helpful. The technician Nancy is amazing, friendly and answers any questions or concerns I have!!
Nancy has been a very attentive and experienced individual at her job. Her tips and tricks on how to make the experience better have been very helpful!
The staff is great, I've had Nancy twice now who is respectful, considerate, and professional. The girls here do an amazing job!
My experience at Milan hair removal is really good. It makes me feel more confident.
I love going to Milan, all the employees are so friendly and welcoming. Christine and Rachel light up the lobby, and your day, with their positive energy and immediately make you feel right at home. Jessie did my treatment and she was very professional and comforting! It can be awkward getting a treatment but she…
I love Milan laser, and the Albany location is great! The staff are amazing, knowledgeable, and personable. I've had amazing results across my whole body after a uear of treatment, and i keep going back to get more areas covered! As a trans-Woman, I always receive gender affirming, and professional care from the…
I’ve been going here for over a year and the results are amazing. All my pesky hair, completely gone. All the technicians are so kind and helpful. Michelle is my personal favorite, not only excellent technique but excellent personality as well. The skill and experience is obvious and she makes it an absolute…
I’ve had 4 treatments on 7 different areas at Milan Laser in Colonie and I honestly couldn’t be happier with the results so far! Nancy, my RN, is the best. She’s so kind and easy to talk to, and she really listens. I told her which areas were most sensitive for me, and she tailored my session with that in mind. We…
As someone who has struggled with body hair problems most of her I must say it’s totally worth it. I’m almost done with my full treatment and I can enjoy the full sun again. Nurses have been great, and they actually enjoy my humor lol
Amazing, kind and accommodating staff and this is the real deal so much facial hair gone after one session, worth every cent
I have been coming here for a while now. I love being hair free! Michelle is the best!! 10 stars!!!
Clean and friendly. Can be hard to get consistent appointments.
Brya was absolutely lovely and made me feel so comfortable. The front desk staff is always so pleasant and obviously it’s great the hair is going away. Very clean office.
Wonderful and frendly staff, always do a good job, cant reccomend them enough!
Amazing. Price is great too.
Absolutely worth it, love my results!
Very pleasing staff and super professional. Amazing place
It is great, the place is always super clean and the employees are super nice!
I can’t say enough good things about this place. It is super clean. The entire staff has been so kind and professional. They make you feel so comfortable. I saw results even after just 1 treatment!
The ladies at this location are phenomenal. They are always welcoming and bring great energy.
Saw wonderful results first time! The ladies are lovely and make it feel so comfortable. Honestly would hang hang out with them ♥️
Very professional and they made me feel very relaxed and comfortable.
This is place is wonderful - everyone is incredibly nice and the technicians are all nurses. I’ve done laser at a couple of places before, and this is the one that has the best results and last the longest. Their lasers are just on another level. 10/10 recommend
Love Milan! Everyone is so friendly and helpful - I just had my 2nd session and I’ve already started seeing results
Milan is amazing. All the staff make you feel welcome and the nurses there are wonderful. I would def recommend!
Friendly staffs, nice location. Price ly. It's worth it
Was recently diagnosed with PCOS and have been doing laser for about a year. Definitely seen a lot of change on my underarms and chest. My face is taking a lot longer but I’m trusting the process! All the women here are amazing and so kind, they always got my back with a confidence boost. Jennifer is my go to gal…
I’m seeing great results with my treatments so far and the staff is always super friendly and respectful
I just did my fifth full body laser hair appointment after being recommended by my sister. The results speak for themselves and have dramatically cut my shaving time in half. Definitely is painful but anything worth having doesn’t come easy. Extremely clean and great staff. Excited for my next appointment.
Fantastic service, impeccably clean! They are the nicest people and greet you every time you come in with a warm smile. I’ve never once felt awkward getting treatments done. Super professional, would 100% recommend.
Milan Laser Hair Removal is the best! I have had two appointments so far and have noticed amazing results! The team is fantastic, always super polite and easygoing!
Quick and efficient appointments. Very happy with Milan and my choice to get laser hair removal!
Great option for hair removal! The laser does get slightly painful as you progress through the treatments but not bad compared to previous waxing. I found pricing to be similar to long term waxing but with the advantage of no more hair! Very clean environment and amazing staff!!
Victoria is AMAZING, she put me at ease from the very first treatment and made me feel so comfortable. Everyone at Milan is so professional and personable, best thing I have done for myself BY FAR! The treatments were noticeable immediately and I haven’t had to shave since I started coming. Thank you Milan!
Staff is wonderful and service is great
Amazing experience! Everyone is friendly and welcoming and made the entire process from consultation to treatments wonderful! I’d been hesitating on getting laser hair removal for months, but I’m so glad I did it and chose Milan in Albany!
Only one treatment in and it is awesome
The staff is kind and extremely patient with all my questions. The hair removal results start after the first treatment!
Thank you for a great experience! Very professional and knowledgeable. In and out, quick and easy experience. Highly recommended
I love Milan Laser because it’s clean, the staff are super friendly and accommodating and the people performing the laser hair removal are nurses so I always feel safe and like I’m getting the best service!
Very friendly and helpful staff. Great place!
Every time I’ve been to this location everyone has been inviting and helpful. It’s always clean and has overall been a better experience than other laser hair removal places I’ve tried. I’d recommend it!
It was a great experience working with the staff. They really help you gain knowledge before getting into the process and make sure you are comfortable during the process. Would definitely recommend to all :)
I started going to Milan in August of 2021. Their staff is always friendly, knowledgeable, and personable. I am almost hair-free now and I am so happy with my decision. They offer financing and honor the treated area for life so you can touch up if needed. I originally went for full face and neck, but have added a…
Great experience
Had an amazing experience! I started seeing results after one session and can’t wait for my next session. The staff at Milan are so welcoming and friendly. And the facility is very clean.
I love this place i seen a huge difference after 2 sessions.
Milan Laser Removal in Colonie, NY is a very attractive and clean facility with friendly staff who are extremely knowledgeable, helpful, accommodating, and gentle. In the consultation I was informed of everything from the company’s origin and objectives, to all the services provided including affordable prices and…
From day one. They have been amazing with customer service and just how generally kind they are has me blown away. They were able to find a price that matched my budget and even gave me discounts that allowed my wife and I to get more and more work done. We are so happy with the results already and cannot wait…
This has been great! Minimal (all things considered) discomfort and the results were almost instantaneous. I’m a couple appointments in and don’t shave between appointments anymore! Worth it for sure
Always have a great experience with the ultra kind ladies at Milan. I’m always greeted warmly upon entry and the nurses are fantastic and their conversations help keep your mind off the treatment! Would definitely recommend!
Amazing experience! From start to finish everyone is so friendly and professional. The place is very clean from the lobby to the treatment rooms and restroom. They give you all your options regarding cost and payment. They also go above and beyond to make the experience comfortable and stress-free. Love it!
I have had the best experience here with Milan Laser! Wendy was so fabulous with my consultation and made me feel so comfortable! I got an amazing deal and will be hair free in no time. I am so happy with the results and all of the staff here. They are all amazing!!
I have been coming here for quite sometime and every visit I had, they were very friendly and welcoming. On top of it all, the place is very clean and modern which is appealing to the eye. Definitely recommend this place and the great hospitality they deliver.
Milan laser is just amazing. From the moment I began receiving services here (2019) I knew I had made the right choice. The facility is beautiful, clean, and their equipment is modern. They provide complimentary drinks, razors and cleansing products so you can prepare yourself for treatment. Their nurses/laser hair…
Great service! Made me feel comfortable and safe. Fast results if you follow procedure. Thank you! #NeverShaveAgain
This my fourth treatment & from the very first treatment I’ve seen progress. I have yet have to shave my underarms or Brazilian in over a month. Worth every penny!
Love Milan! Always so accommodating, personable and make you feel comfortable. Highly recommended
They are the best! Super professional, kind, and very clean. I like that you get as many appointments as you need to get the results you want. Only thing I will say, make sure you arrive early/on time for your appointment. A few mins late and you will have to reschedule.
Results so far have been great. Also, love that they have a lifetime warranty.
These girls are great! Customer service is incredible and they all made me feel SO comfortable and happy. They are all about saying yes to their clients needs. Love it
The entire staff is friendly & professional. Would definitely recommend if you are looking for laser hair removal services!
Milan is amazing! I’ve only had one treatment so far and I’m already seeing results. In the five weeks between my first and second treatment I’ve only had to shave three times. Everyone here is so friendly and welcoming, they make you feel comfortable from day one! Best place I could’ve chosen for my laser hair removal journey!
I’m close to the end of my treatment and the whole experience has been fantastic. Many of their nurses have done my treatments, and all of them have been amazing. They were also great at making sure I was comfortable the entire time. I would highly recommend laser hair removal, it has been life changing experience…
Awesome people and very professional amd clean environment. I love my results!
Wonderful job! Staffs are very nice and efficient I definitely would recommend everyone
Always a lovely experience! Staff is very knowledgeable and thorough with explaining what to expect with various treatments.
This place is so great and everyone is so nice. I highly recommend.
Fantastic people and great results!
They are great! Always good for rescheduling when needed!!!
I’ll never shave again!!! Everyone is so friendly and never make me feel weird for getting a Brazilian! I love it and The results were pretty fast for me having dark hair!
Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Laser hair removal | 242 | — |
| Facial hair removal | 100 | — |
| Underarm hair removal | 75 | — |
| Bikini hair removal | 72 | — |
| Leg hair removal | 53 | — |
| Intimate area hair removal | 44 | — |
| Female body hair removal | 41 | — |
| Neck hair removal | 33 | — |