How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%86+6.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREMilan Laser Hair Removal
Troy, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 30 hair removal services · 4.9★ from 1,068 Google reviews
Report card
Percentile vs other hair removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Milan Laser Hair Removal for 8 kinds of job.
Milan Laser Hair Removal for leg hair removal
Clear ✕All 53 Google reviews tagged “Leg hair removal”
Such a clean environment and hospitality was amazing loved Jessie she’s amazing at what she does I felt so relaxed and comfortable this was my second session and I already saw results .Thank you Milan for your services ☺️
Had such a great experience today. Very quick and painless. My girl was amazing
The staff at this location was extremely friendly and helpful! I am a travel nurse and have been to many Milan locations, but this by far was the best experience I’ve had!
They did a great job! There staffs so friendly and I feel so comfortable!
Nancy was amazing to work with! She asked all the right questions and took her time to make sure all services was covered
I love working with Nancy she is very thorough and I always feel well taken care of. She keeps her workspace spotless and everything is always in order. Thank you Nancy!
Love this place! They’re so understanding and exceptional at what they do, would not wanna go anywhere else. Michelle and Nancy are both amazing!!! Would recommend for anyone considering laser.
Everyone here is so welcoming and kind! I was super nervous for my first appointment but Nancy did an amazing job explaining everything and making me feel comfortable. 10/10 for everyone here, I cannot express how appreciative I am for the experience I’ve had - HIGHLY recommend :)
Michelle was great. She took her time and was very thorough. One more session closer to being done with shaving. After my fourth session, I have noticed a 30-40% reduction in hair loss. My once course hair has thinned and is even sparse in areas.
Nancy was amazing at helping my laser experience be pain free! She helped me feel comfortable and tolerate more areas than I usually can. Book with her!
I’ve had nothing but good experiences here. Everyone on the staff is so kind and helpful! I have no regrets about choosing Milan for my laser treatments!
Nancy was great and very patient. She always does a great job and makes sure I’m doing okay throughout the process.
Nancy was amazing! She had great music, friendly energy, and made sure I was doing okay throughout the whole treatment! Highly recommend!
I've been coming for two years for the full body treatment. I've had some stubborn hairs but I've overall been happy with my treatments. Everyone there has been kind and professional.
Having a great experience getting laser hair removal at Milan- the technician I have had both visits- Nancy - makes me feel super comfortable and makes it quick!
I have wanting to get hair removal for a while but I was afraid to get done but one of my family members was doing and I liked his results . So decided to give a chance and I love it. I have seen results since the first treatment. They are friendly and I would recommend them to anyone that is might thinking getting it done.
Nancy was my provider and she was so speedy but still thorough with my treatment! She played some great music for us too and made sure to keep checking in on me during the service. I can’t recommend coming to this location enough.
Just had my first appointment with Nancy and it was so relaxing. Front desk is also super responsive when you call and Milan is very convenient. Would recommend.
Nancy was really great. She was very gentle, and made sure to let me know every step of the way what she was doing which I really appreciated. She didn’t make me feel uncomfortable and she was very sweet. It made my experience so much better.
Nancy has been a very attentive and experienced individual at her job. Her tips and tricks on how to make the experience better have been very helpful!
I had Nancy and she was the best!! Made the experience so great and relaxing!
Nancy at Milan Laser Hair Removal is phenomenal!! She’s very informative and polite and makes your sessions extremely comfortable! 100% recommend! -Teesha
Jessie and Christine are such queens! All the people at Milan are great and offer good advice on skin care. Very nice environment!
Awesome experience! Very patient and kind staff 🧡🧡 they know what they’re doing!
I love Milan laser, and the Albany location is great! The staff are amazing, knowledgeable, and personable. I've had amazing results across my whole body after a uear of treatment, and i keep going back to get more areas covered! As a trans-Woman, I always receive gender affirming, and professional care from the…
I’ve had 4 treatments on 7 different areas at Milan Laser in Colonie and I honestly couldn’t be happier with the results so far! Nancy, my RN, is the best. She’s so kind and easy to talk to, and she really listens. I told her which areas were most sensitive for me, and she tailored my session with that in mind. We…
Staff is always very friendly and nice. They have positive attitudes and always willing to make you feel comfortable and feel at home.
I have been coming here for a while now. I love being hair free! Michelle is the best!! 10 stars!!!
Great experience and I’m seeing results so fast. Game changer!
I am loving my laser hair removal. I am very well attended and the treatment is one of the best
Wonderful, thorough customer service from the first consult, to each appointment. Everyone is pleasant and knowledgeable of their craft here and it makes coming here a comfortable experience overall. Very happy I decided to come here and go through the process!
It works and they guarantee it! I can’t believe I waited this long and wasted so much money and time on waxing, shaving, epilating… which all still created painful and unsightly ingrown hairs. I’m seeing a noticeable difference after one session. They are super professional and so nice. Edit: removed 2 stars because…
Everyone at Milan has been nothing short of wonderful! Friendly and helpful and always willing to answer any questions! Hair removal has been a game changer and I only wish I had done it sooner!
First off, the people at Milan are the nicest people. I went for a consultation and they explained everything thoroughly to me and helped me make a decision. I ended up doing a reasonable payment plan for my legs and Brazilian. On my first day of the appointment I missed some hairs in places and they helped me…
Easy to sign up, very accommodating with appointments although they are more busy now. Clean office. Recommend the unlimited plan because it does take a number of treatments, and hair will grow back (although barely noticeable) requiring additional treatments after some time.
Though it is not the funniest thing to willingly put yourself through, all the girls here are truly wonderful. Everyone I’ve come in contact with has made me feel so comfortable with something that is so vulnerable. I truly recommend coming here if you’re looking for good people to trust on your self love journey 🫶🏻
Friendly staff!!
Very friendly environment. The staff makes you feel very comfortable and are very knowledgeable
This is place is wonderful - everyone is incredibly nice and the technicians are all nurses. I’ve done laser at a couple of places before, and this is the one that has the best results and last the longest. Their lasers are just on another level. 10/10 recommend
Customer service is great at Milan laser. Also love that you’re a customer for life with unlimited touch ups. Great investment to never shave again!
I’m seeing great results with my treatments so far and the staff is always super friendly and respectful
Victoria is AMAZING, she put me at ease from the very first treatment and made me feel so comfortable. Everyone at Milan is so professional and personable, best thing I have done for myself BY FAR! The treatments were noticeable immediately and I haven’t had to shave since I started coming. Thank you Milan!
Everyone is very helpful and friendly. Highly recommend
I LOVE my hairless legs and underarms. The service gets 5 stars for sure!! The nurses on staff (especially Jenn!!) are awesome. It is painful if you are very hairy (basically little electric shocks), but it works REALLY well. After the first treatment, less than 50% of my hair grew back, and after 3 treatments, I…
Milan Laser Removal in Colonie, NY is a very attractive and clean facility with friendly staff who are extremely knowledgeable, helpful, accommodating, and gentle. In the consultation I was informed of everything from the company’s origin and objectives, to all the services provided including affordable prices and…
This has been great! Minimal (all things considered) discomfort and the results were almost instantaneous. I’m a couple appointments in and don’t shave between appointments anymore! Worth it for sure
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Laser hair removal | 242 | — |
| Facial hair removal | 100 | — |
| Underarm hair removal | 75 | — |
| Bikini hair removal | 72 | — |
| Leg hair removal | 53 | — |
| Intimate area hair removal | 44 | — |
| Female body hair removal | 41 | — |
| Neck hair removal | 33 | — |


