Experts Reviews · Company report
Milan Laser Hair Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%86+6.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Milan Laser Hair Removal

Troy, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 30 hair removal services · 4.9★ from 1,068 Google reviews

Report card

Percentile vs other hair removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Milan Laser Hair Removal is better than 87% of hair removal services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Milan Laser Hair Removal is better than 87% of hair removal services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Milan Laser Hair Removal is better than 100% of hair removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Milan Laser Hair Removal is better than 100% of hair removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Milan Laser Hair Removal is better than 100% of hair removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Milan Laser Hair Removal is better than 86% of hair removal services.A
86

Reviews for your job

Customers hired Milan Laser Hair Removal for 8 kinds of job.

Milan Laser Hair Removal for neck hair removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Neck hair removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 33 Google reviews tagged “Neck hair removal”

kerriLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Oh. My. Gosh. If you’re on the fence, JUST DO IT!!!! I had most of my body lasered 12 to 14 years ago. It was one of the very best things I ever did for myself, and this many years later, I’m still hair free in all of those areas. But recently I have some new hair growing on my face and neck, and I just can’t be…

Reasonable priceNeck hair removalFacial hair removal
Edwin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had another great experience at Milan Laser. Michelle always does an excellent job with my full-body treatments. She's professional, personable, and makes the entire process as comfortable as possible. During today's appointment, she was training a new technician, and I was impressed with how smoothly everything…

Reasonable priceMale body hair removalNeck hair removalFacial hair removal
Emma5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have had several treatments before in multiple states. Micheal was the best I've had yet. Very polite, professional, sweet, and knows her trade very well. The best I've had yet. 🥰

Great priceNeck hair removalFacial hair removalLip hair removal
IAH1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jessie has been doing all my appointments thus far, and she’s been amazing! Highly recommend.

Neck hair removalFacial hair removalLaser hair removal
Natalia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service! Nancy took good care of me, made me feel comfortable and safe.

Reasonable priceNeck hair removalFacial hair removalLip hair removal
TaylorLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They’re great :) i’ve been going for a year for my face and the hair reduction is so good. They’re very professional and friendly and they’re so lovely.

Reasonable priceNeck hair removalFacial hair removalLaser hair removal
Arsh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

These guys are amazing! They do excellent laser treatments, and I could see results even after my second sitting. The doctors are extremely friendly and professional, and the overall environment is very welcoming. I really like the clinic—it’s an amazing experience overall. Highly recommend!

Reasonable priceNeck hair removalFacial hair removalLip hair removal
Racheal2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Michelle is amazing so friendly and the treatments are painless and quick. I absolutely love the results and the care.

Neck hair removalFacial hair removalBikini hair removal
Avianna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

After coming the first time seeing the best results with only 10% I have now came back for my second and I’m already knowing 20% I’m rarely gonna need to shave at all anymore

Great priceNeck hair removalFacial hair removal
Will1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Wonderful experience doing facial and neck hair removal with the helpful Nurse Nancy.

Great priceNeck hair removalFacial hair removal
Zarifshan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very professional! Thanks Nancy :)

Great priceNeck hair removalFacial hair removal
Lijo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I recently had my second appointment in Albany and it was so great. My nurse Nancy was wonderful! She was very friendly and comforting for my treatment.

Great priceNeck hair removalFacial hair removal
Shavon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

It's not just the place that is awesome but also the service provided in regards to the hair removal. I had Nancy as my provider and she's the best I swear. She is thorough in her process, and the results of her treatments are great and lasting.

Not sureNeck hair removalFacial hair removalStomach hair removal
prethe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nancy was really great. She was very gentle, and made sure to let me know every step of the way what she was doing which I really appreciated. She didn’t make me feel uncomfortable and she was very sweet. It made my experience so much better.

Reasonable priceLeg hair removalNeck hair removalFacial hair removal
Amanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been going to Milan for a while now. The women in the office are always so helpful. The technician Nancy is amazing, friendly and answers any questions or concerns I have!!

Reasonable priceNeck hair removalFacial hair removalLip hair removal
Bailey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Nancy has been a very attentive and experienced individual at her job. Her tips and tricks on how to make the experience better have been very helpful!

Reasonable priceLeg hair removalMale body hair removalNeck hair removal
Paula7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wonderful and courteous staff with a comfortable atmosphere. I’ve seen a huge difference after just two sessions. I’m so glad I’ve chosen Milan !!

Customer photo from Paula's review
Great priceNeck hair removalFacial hair removalLip hair removal
Kalista8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Amazing, kind and accommodating staff and this is the real deal so much facial hair gone after one session, worth every cent

Chest hair removalFacial hair removalIntimate area hair removal
Ally2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing. Price is great too.

Facial hair removalLaser hair removalLip hair removal
Navita4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve struggled with body hair associated with PCOS and I was skeptical about doing laser rather than electrolysis, but I was proven wrong. After only one treatment, I’m already seeing results and I can’t wait to be hair free.

Laser therapyNeck hair removal
Laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Staff was friendly and accommodating and the treatments were effective. Plus the lifetime guarantee is a great deal.

Male body hair removalNeck hair removal
lauren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This establishment was recommended to me by a co-worker and they did not disappoint. Even after one treatment I noticed a significant difference in my hair growth pattern where some didn’t even grow back at all! 100% worth the money!

Bikini hair removalFacial hair removalIntimate area hair removal
VanessaLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Was recently diagnosed with PCOS and have been doing laser for about a year. Definitely seen a lot of change on my underarms and chest. My face is taking a lot longer but I’m trusting the process! All the women here are amazing and so kind, they always got my back with a confidence boost. Jennifer is my go to gal…

Chest hair removalFacial hair removalLaser hair removal
Alexa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’m seeing great results with my treatments so far and the staff is always super friendly and respectful

Arm hair removalBack hair removalBikini hair removal
LISALocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My experience with Milan was amazing. First off the consultation answered all my questions and concerns. It was affordable there's no cheap way to get this done so it's an investment especially for trans gender women like me. I saw results after my first session. I no longer had to depend on heavy amounts of make up…

Facial hair removalNeck hair removal
JessicaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I started going to Milan in August of 2021. Their staff is always friendly, knowledgeable, and personable. I am almost hair-free now and I am so happy with my decision. They offer financing and honor the treated area for life so you can touch up if needed. I originally went for full face and neck, but have added a…

Bikini hair removalFacial hair removalFemale body hair removal
katie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Milan Laser Removal in Colonie, NY is a very attractive and clean facility with friendly staff who are extremely knowledgeable, helpful, accommodating, and gentle. In the consultation I was informed of everything from the company’s origin and objectives, to all the services provided including affordable prices and…

Arm hair removalBack hair removalBikini hair removal
Sapraka3 months ago★★★★★

Rating only, no written review.

Reasonable priceLeg hair removalMale body hair removalNeck hair removal
RoseLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Facial hair removalNeck hair removal
Brooke1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Eyebrow hair removalFacial hair removalLaser hair removal
Shamara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Neck hair removal
Zachary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Arm hair removalBack hair removalBikini hair removal
Laci3 years ago★★★★★

Rating only, no written review.

Bikini hair removalFacial hair removalFemale body hair removal

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 48%Overpriced 1%Not sure 6%

Jobs customers hired them for

Compare with