Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Milani Salon & Suites logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Milani Salon & Suites

Hastings, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 101 hair salons · 5.0★ from 93 Google reviews

📞 Call (651) 500-6114Request a call backWebsite ↗

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Milani Salon & Suites is better than 100% of hair salons.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Milani Salon & Suites is better than 98% of hair salons.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Milani Salon & Suites is better than —% of hair salons.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Milani Salon & Suites is better than —% of hair salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Milani Salon & Suites is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Milani Salon & Suites is better than —% of hair salons.–
—

Reviews for your job

Customers hired Milani Salon & Suites for 8 kinds of job.

Milani Salon & Suites for body waxing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$41–$88
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Body waxing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 22

All 9 Google reviews tagged “Body waxing”

AliciaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rachel is wonderful at her job, she creates a comfortable environment and doesn’t make awkward

Paid $80–100Body waxingBrazilian waxingEyebrow shaping
Megan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rachel is the absolute best! Her prices are fair and her work is tremendous! I have been going to her for almost a year and will send anyone her way. She makes the first time experience as comfortable and painless as possible! 10 out of 10, always will recommend!

Body waxingBrazilian waxingEyebrow shaping
Libby4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been so glad to have found Rachel, the owner of Luna and Sol Wax Studio in the beautiful salon of Milani Salons and Suites. Go see her for any of your waxing needs. I appreciated that she is located in the beautiful and clean salon location that is Milani Salons and Suites!

Body waxingEyebrow shapingWaxing
Kyra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’ve been with Rachel from Luna & Sol Wax Studio for a couple years now. I actually started seeing her at a different waxing studio in the cities but she made such an impression on me, I make the drive to Hastings to get my waxing done with her every time. Rachel is so kind and understanding especially if I need to…

Paid $60–80Body waxingBrazilian waxingEyebrow shaping
WhitneyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I've been coming here for 6 months to see Rachel for all my brazlian wax and eyebrow waxing needs. She is absolutely amazing and does such a wonderful job and prices are absolutely amazing. I recommend Rachel at Milani Salon.

Paid $60–80Body waxingBrazilian waxingEyebrow shaping
rachael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

It was my first time getting a wax, and Rachel from luna&sol did an amazing job! It was very comfortable, and the salon was SO gorgeous and welcoming. I highly recommend!

Paid $60–80Body waxingBrazilian waxingWaxing
Amanda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rachel at Luna and Sol waxing did the best job i could ever imagine on multiple things including : lash lift, brows and waxing. i’ve been seeing rachel for years and she has never not made me feel comfortable and loved!! 11/10 would recommend!!!!!

Paid $80–100Body waxingEyebrow shapingLash lift
Megan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I've been seeing Rachel for her waxing services and she does such a good job and makes it a comfortable space!

Body waxing
Christine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rachel does my Brazilian and does an amazing job. She is quick and efficient and lovely to talk to! I highly recommend her for any waxing services.

Paid $140–160Body waxing

Price

$61+4% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut40$27–$53
Shampoo & conditioning31$35–$136
Hairstyling19$27–$66
Eyebrow shaping12$20–$59
Waxing11—
Body waxing9$41–$88
Brazilian waxing8—
Eyebrow beautification5—

Compare with

GloGal Sunless Tanning logoGloGal Sunless TanningExperts Score 99Hastings · 5.00★Beautifully Crazy by Lizze B logoBeautifully Crazy by Lizze BExperts Score 98Hastings · 5.00★Luna and Sol Wax studio - Brazilian waxing and Lash lifts logoLuna and Sol Wax studio - Brazilian waxing and Lash liftsExperts Score 97Hastings · 5.00★