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Milani Salon & Suites

Beauty salon · Hastings, MN · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 101 hair salonsPosition by Experts Score among all companies we track in this category. · better than 98%
5.0 ★★★★★ 93 Google reviews · 16 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
$61typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Milani Salon & Suites at a glance

Google reviewers rate the salon five stars based on ninety-three reviews, highlighting services like haircuts, coloring, waxing, and manicures. Customers frequently praise the staff for their punctuality, clear communication, and ability to create a comfortable environment during appointments. The reviews consistently mention positive experiences with listening to client needs and delivering satisfactory results, with no recurring criticisms identified in the provided excerpts.

  • Google rating: 5.0 out of 5 from 93 reviews (100% five-star).
  • Reviews on this page: 93 Google reviews (86 with written comments, 2 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 21, 2026.
  • Service: Hair Salon serving Hastings, Minnesota.

Data from Google, last updated October 27, 2026.

Score profile vs other hair salons

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.

Satisfaction100Reliability98Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 100 (median 88)Reliability: 98 (median 84)Momentum: 100 (median 100)
Milani Salon & SuitesHair Salons median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Milani Salon & Suites: 100/100 on this factor. Category median: 88.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Milani Salon & Suites: 98/100 on this factor. Category median: 84.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Milani Salon & Suites: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 47.–
–

Bar = this company · dark tick = category median.

Star ratings

93 Google reviews we collected

  • 5 stars93100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 86 written reviews

  • Praise93100%
  • Complaints00%

Price

What customers reported paying

$61+4% vs typical hair salons

Middle half of what 58 customers paid ($43–$109) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Quality & results3234%
  • Would recommend2325%
  • Staff & attitude1819%
  • Communication89%
  • Speed & response44%
  • Price & value44%
  • Honesty & trust44%

What customers talk about

We read 86 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Sadie did my hair and she did an amazing job, it was a great experience trying this place out!”
  • “It was an awesome experience and I recommend her to anyone seeking to get a wax done.”
  • “She is very personable & I enjoy her unique personality.”
  • “She did an amazing job and really listened to what I wanted and gave me some advice on how to style my hair.”
  • “She's also great at keeping the conversation flowing, which makes the appointment go by so quickly.”
  • “New to the area and was referred to her and she has fair pricing and great bedside manner.”
  • “) I knew I needed to find someone I could trust with this transformation.”

People customers mention

  • Rachel 12 reviews
  • Crazy 8 reviews
  • Jacole 7 reviews
  • Lizze 4 reviews
  • Luna 3 reviews
  • Sol 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Milani Salon & Suites for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Cynthia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

I want to say that Lizzie B at Beautifully Crazy in Hastings MN does a wonderful job at cuts and eyebrow waxing. I’ve been seeing Lizzie for over 4yrs , following her from Fantastic Sam’s to Medusa then to owning her own place inside Milani . Lizzie will listen, give you ideas, and she will not do something she…

Paid $60–80Shampoo & conditioningBlowoutsBrazilian waxing
Melissa16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Jacole was so easy to talk to. Took her time and explained the process. Would highly recommend. Made me feel comfortable.

Paid $40–60Service not listed
Heather3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Lizzie is amazing! She always listens and knows exactly what to do. She is an artist with an amazing eye for what looks good on you.

Paid $200+HaircutService not listed
AliciaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rachel is wonderful at her job, she creates a comfortable environment and doesn’t make awkward

Paid $80–100Body waxingBrazilian waxingEyebrow shaping
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I look forward to my hair cuts by Lizze. The salon is gorgeous & the staff is so welcoming. Lizze is a true master of her craft & is able to do wonders with my hair. She is very personable & I enjoy her unique personality.

Paid $20–40Shampoo & conditioningHaircut
Kaylee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a great experience at this salon! My hair stylist is Aliyah and she is friendly and welcoming. She did an amazing job and really listened to what I wanted and gave me some advice on how to style my hair. I’ll definitely be coming back! Highly recommend! ✨

Paid $40–60Haircut

Photos

Customer reviews

5.0 ★★★★★ 93 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Hannah Bell1 reviewTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sadie did my hair and she did an amazing job, it was a great experience trying this place out!! I would totally come back!! Everyone is so nice!!

  • Atmosphere: Relaxing, Modern, Cozy
  • Maintenance: Pristine
Alexis Fox4 reviewsTotal number of Google reviews Alexis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had Sadie who did a phenomenal job on my blonding service! She did a full foil which turned out amazing. I will always go to her from now on with any hair coloring services! 100/10 would recommend!

  • Services: Hairstyling
  • Atmosphere: Energetic
  • Maintenance: Well-kept
Cynthia Kjeksrud1 reviewTotal number of Google reviews Cynthia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I want to say that Lizzie B at Beautifully Crazy in Hastings MN does a wonderful job at cuts and eyebrow waxing. I’ve been seeing Lizzie for over 4yrs , following her from Fantastic Sam’s to Medusa then to owning her own place inside Milani . Lizzie will listen, give you ideas, and she will not do something she thinks is not right for you. She has such good energy I look forward to getting a cut.. basically she is a wonderful person who loves what she does. Cyndi K

  • Price: $60–80
  • Services: Shampoo & conditioning, Blowouts, Brazilian waxing, Eyebrow shaping, Haircut
  • Atmosphere: Relaxing, Energetic, Modern, Cozy
  • Maintenance: Pristine
Melissa Blackstad16 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jacole was so easy to talk to. Took her time and explained the process. Would highly recommend. Made me feel comfortable.

  • Price: $40–60
  • Services: Service not listed
  • Atmosphere: Relaxing, Cozy
  • Maintenance: Pristine
Kaden Qiu4 reviewsTotal number of Google reviews Kaden has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Beautifully crazy in Hastings is amazing. Lizze has been cutting my hair for a year and I am always happy.

  • Services: Haircut, Hairstyling
  • Atmosphere: Relaxing, Modern, Cozy
  • Maintenance: Pristine
Heather Bachtle3 reviewsTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lizzie is amazing! She always listens and knows exactly what to do. She is an artist with an amazing eye for what looks good on you.

  • Price: $200+
  • Services: Haircut, Service not listed
  • Atmosphere: Energetic, Modern
  • Maintenance: Pristine
Alicia BonngardLocal Guide · 7 reviewsTotal number of Google reviews Alicia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rachel is wonderful at her job, she creates a comfortable environment and doesn’t make awkward

  • Price: $80–100
  • Services: Body waxing, Brazilian waxing, Eyebrow shaping
  • Atmosphere: Relaxing, Cozy
  • Maintenance: Pristine
Julie DuShane1 reviewTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service, Jacole was fantastic!!

  • Price: $140–160
  • Services: Hairstyling
  • Atmosphere: Relaxing
  • Maintenance: Pristine
Emily Jacobs1 reviewTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Really enjoy the place and vibe of it

  • Price: $180–200
  • Services: Hairstyling
  • Atmosphere: Relaxing, Modern
  • Maintenance: Pristine
Kari S2 reviewsTotal number of Google reviews Kari has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been going to Lizzy (Beautifully Crazy by Lizzy B) since she was at Fantastic Sam’s and I’m so glad she’s got her own spot here at Milani Salons! Love our chats and she does a great job with my unruly hair!

Milani Salon & Suites on Google Maps →

Business details