Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Milani Salon & Suites logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Milani Salon & Suites

Hastings, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 101 hair salons · 5.0★ from 93 Google reviews

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Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Milani Salon & Suites is better than 100% of hair salons.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Milani Salon & Suites is better than 98% of hair salons.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Milani Salon & Suites is better than —% of hair salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Milani Salon & Suites is better than —% of hair salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Milani Salon & Suites is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Milani Salon & Suites is better than —% of hair salons.–
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Reviews for your job

Customers hired Milani Salon & Suites for 8 kinds of job.

Milani Salon & Suites for eyebrow shaping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$20–$59
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Eyebrow shaping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 14

All 12 Google reviews tagged “Eyebrow shaping”

Cynthia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

I want to say that Lizzie B at Beautifully Crazy in Hastings MN does a wonderful job at cuts and eyebrow waxing. I’ve been seeing Lizzie for over 4yrs , following her from Fantastic Sam’s to Medusa then to owning her own place inside Milani . Lizzie will listen, give you ideas, and she will not do something she…

Paid $60–80Shampoo & conditioningBlowoutsBrazilian waxing
AliciaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rachel is wonderful at her job, she creates a comfortable environment and doesn’t make awkward

Paid $80–100Body waxingBrazilian waxingEyebrow shaping
Megan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rachel is the absolute best! Her prices are fair and her work is tremendous! I have been going to her for almost a year and will send anyone her way. She makes the first time experience as comfortable and painless as possible! 10 out of 10, always will recommend!

Body waxingBrazilian waxingEyebrow shaping
Libby4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been so glad to have found Rachel, the owner of Luna and Sol Wax Studio in the beautiful salon of Milani Salons and Suites. Go see her for any of your waxing needs. I appreciated that she is located in the beautiful and clean salon location that is Milani Salons and Suites!

Body waxingEyebrow shapingWaxing
Kyra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’ve been with Rachel from Luna & Sol Wax Studio for a couple years now. I actually started seeing her at a different waxing studio in the cities but she made such an impression on me, I make the drive to Hastings to get my waxing done with her every time. Rachel is so kind and understanding especially if I need to…

Paid $60–80Body waxingBrazilian waxingEyebrow shaping
Ally4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rachel is AMAZING! I’ve been going to her for a few years now and wouldn’t trust anyone else with my waxes. Best brazilian and brows ever. She also kills eyelash lifts. Highly recommend coming to see her!

Paid $200+Brazilian waxingEyebrow shapingLash lift
JosephLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

i love the fact that i can get all my hair cutting needs meant in one place. i get my eye brows waxed. beard trimed . my hair cut . everthing this is the one stop place to go to get cleaned up i love going and spend my time thete .Lizze is the best

Paid $40–60Shampoo & conditioningEyebrow shapingHaircut
WhitneyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I've been coming here for 6 months to see Rachel for all my brazlian wax and eyebrow waxing needs. She is absolutely amazing and does such a wonderful job and prices are absolutely amazing. I recommend Rachel at Milani Salon.

Paid $60–80Body waxingBrazilian waxingEyebrow shaping
Amanda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rachel at Luna and Sol waxing did the best job i could ever imagine on multiple things including : lash lift, brows and waxing. i’ve been seeing rachel for years and she has never not made me feel comfortable and loved!! 11/10 would recommend!!!!!

Paid $80–100Body waxingEyebrow shapingLash lift
Mady2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Wonderful service and quality care from Rachel! I will 100% be coming back I’ve never been happier with my brow wax in my life. And I’ve been trying to find quality brow service all across the country.

Paid $20–40Eyebrow shaping
Kendra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I got my service done by Lizzie b at beautifully crazy today. I was an amazing experience! I will definitely be back to get my hair dyed!!!

Shampoo & conditioningEyebrow shapingHaircut
Jennifer10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Lizzie was amazing. She takes the time to listen to you and delivers quality service. Would highly recommend her.

Paid $40–60Shampoo & conditioningEyebrow beautificationEyebrow shaping

Price

$61+4% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut40$27–$53
Shampoo & conditioning31$35–$136
Hairstyling19$27–$66
Eyebrow shaping12$20–$59
Waxing11—
Body waxing9$41–$88
Brazilian waxing8—
Eyebrow beautification5—

Compare with

GloGal Sunless Tanning logoGloGal Sunless TanningExperts Score 99Hastings · 5.00★Beautifully Crazy by Lizze B logoBeautifully Crazy by Lizze BExperts Score 98Hastings · 5.00★Luna and Sol Wax studio - Brazilian waxing and Lash lifts logoLuna and Sol Wax studio - Brazilian waxing and Lash liftsExperts Score 97Hastings · 5.00★