Experts Reviews · Company report
Milani Salon & Suites logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Milani Salon & Suites

Hastings, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 101 hair salons · 5.0★ from 93 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Milani Salon & Suites is better than 100% of hair salons.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Milani Salon & Suites is better than 98% of hair salons.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Milani Salon & Suites is better than —% of hair salons.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Milani Salon & Suites is better than —% of hair salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Milani Salon & Suites is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Milani Salon & Suites is better than —% of hair salons.–
—

Reviews for your job

Customers hired Milani Salon & Suites for 8 kinds of job.

Milani Salon & Suites for shampoo & conditioning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$35–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Shampoo & conditioning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 25

All 31 Google reviews tagged “Shampoo & conditioning”

Cynthia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

I want to say that Lizzie B at Beautifully Crazy in Hastings MN does a wonderful job at cuts and eyebrow waxing. I’ve been seeing Lizzie for over 4yrs , following her from Fantastic Sam’s to Medusa then to owning her own place inside Milani . Lizzie will listen, give you ideas, and she will not do something she…

Paid $60–80Shampoo & conditioningBlowoutsBrazilian waxing
Angie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I always look forward to having my haircut, shampoo and conditioner with Lizze.

Shampoo & conditioningEyebrow beautificationHaircut
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I look forward to my hair cuts by Lizze. The salon is gorgeous & the staff is so welcoming. Lizze is a true master of her craft & is able to do wonders with my hair. She is very personable & I enjoy her unique personality.

Paid $20–40Shampoo & conditioningHaircut
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had Jacole cut, trim and clean up my hair and split ends. Looks and feels fantastic!

Paid $40–60Shampoo & conditioningHaircut
Steven2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jacole did an amazing job on cutting my hair and waxing my eyebrows

Shampoo & conditioningHaircutWaxing
Amber1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have never gotten my hair dyed professionally prior to booking with Jacole, she was able to lift out black box dye without damaging my hair so I could go back to vibrant colors! Great atmosphere and everyone I have met there so far is super friendly, will always come back!

Paid $100–120Shampoo & conditioningHaircutHairstyling
Joseph1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jacole does my haircuts and color and it always turns out awesome

Paid $40–60Shampoo & conditioningHaircut
Deanna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

ESME DID A FANTASTIC JOB WITH MY OVERGROWN DRY HAIR AND I CAN'T THANK HER ENOUGH

Paid $40–60Shampoo & conditioningBlowoutsHaircut
JanaiLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jacole does an amazing job every time! Both my daughter and I go to her regularly ❤️

Paid $60–80Shampoo & conditioningHaircutHairstyling
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Esmy is an absolute miracle worker! I came in needing a major change in the health on my hair , and I was a bit nervous. Esmy completely put me at ease, explained the whole process, and worked absolute magic on my hair. It looks so healthy, vibrant, and perfectly shaped. I’ve already gotten so many compliments. I will definitely be a regular from now on!

Paid $40–60Shampoo & conditioning
Havalah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Such a great experience every time I come in! Sadie is an absolute joy to be around and takes such good care of me and my hair! Will absolutely continue to come back!

Shampoo & conditioningHaircutHairstyling
Simply3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I've had Esme do my hair twice, and she's seriously the best! She takes her time, makes sure everything is perfect, and my hair always looks so good. If you're thinking about booking, do it. You won't regret it!

Shampoo & conditioningHaircutHairstyling
JosephLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

i love the fact that i can get all my hair cutting needs meant in one place. i get my eye brows waxed. beard trimed . my hair cut . everthing this is the one stop place to go to get cleaned up i love going and spend my time thete .Lizze is the best

Paid $40–60Shampoo & conditioningEyebrow shapingHaircut
Larry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Lizzy B from beautiful crazy is phenomenal stylist always great results❤️

Paid $20–40Shampoo & conditioningHaircut
Kendra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I got my service done by Lizzie b at beautifully crazy today. I was an amazing experience! I will definitely be back to get my hair dyed!!!

Shampoo & conditioningEyebrow shapingHaircut
Terry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My hair stylists was Lizze B. Great Woman. Whether you getting a casual touch up or looking for something new. I couldn't recommend anyone better.

Paid $60–80Shampoo & conditioningHaircutWaxing
Djibril1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very accommodating, and a beautiful personality! After a life of great clips, I've never been more impressed! Thank you Lizzie B @ Beautifully crazy! Hastings mn

Paid $20–40Shampoo & conditioningHaircut
Barb4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Lizzie B housed within Melani is perfect for me. She listens and asks questions, she determines your wants versus what your hair is telling her. And works with you to showcase your best self. I have travelled miles to see her when I have a special occasion, or a specific need. I now have chemo hair and she's the one…

Paid $20–40Shampoo & conditioning
Jennifer10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Lizzie was amazing. She takes the time to listen to you and delivers quality service. Would highly recommend her.

Paid $40–60Shampoo & conditioningEyebrow beautificationEyebrow shaping
Logan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The service and the haircuts have been amazing. I will definitely keep coming to Beutifully Crazy and Lizzy B. She gets perfect ewth how my hair works and its really convinient being right here in Hastings.

Paid $20–40Shampoo & conditioningHaircut
Debra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I enjoyed my first visit to the salon. The atmosphere was relaxing and the stylist did a fantastic job. I would recommend Jacole.

Paid $40–60Shampoo & conditioningHaircut
beverly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

It took me years to find someone who actually listened and did what I wanted . Lizze B @ Beautifully crazy did an amazing job and now I won’t go to anyone else . The atmosphere and vibe of the salon is like no other. I highly recommend her.

Paid $80–100Shampoo & conditioningHaircutHairstyling
Aidan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I came in today for the first time and had my haircut done by a worker named Jacole. She did everything I wanted and then some, well beyond my expectations based on other places. I'm Happy I came here, and I will be coming just here now.

Paid $100–120Shampoo & conditioningHaircut
Courtney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Lizzie B does a fantastic job and she is an amazing person

Shampoo & conditioning
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Lizzy B dose a wonderful job with every cut and fashion color. Making sure the colors are fun and vibrant. The space is always clean and she is fun to talk to.

Customer photo from Sarah's reviewCustomer photo from Sarah's review
Paid $200+Shampoo & conditioningHaircutHairstyling
Cat2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Beautiful new location. Lizzie always does an amazing job on my hair.

Paid $40–60Shampoo & conditioningEyebrow beautificationHaircut
kim3 months ago★★★★★

Rating only, no written review.

Shampoo & conditioningHaircutHairstyling
Valerie3 months ago★★★★★

Rating only, no written review.

Paid $40–60Shampoo & conditioningHaircut
dylan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $40–60Shampoo & conditioningHaircut
Tamera4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $20–40Shampoo & conditioningHaircutHairstyling
carrie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $40–60Shampoo & conditioning

Price

$61+4% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut40$27–$53
Shampoo & conditioning31$35–$136
Hairstyling19$27–$66
Eyebrow shaping12$20–$59
Waxing11—
Body waxing9$41–$88
Brazilian waxing8—
Eyebrow beautification5—

Compare with