Experts Reviews · Company report
Milani Salon & Suites logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Milani Salon & Suites

Hastings, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 101 hair salons · 5.0★ from 93 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Milani Salon & Suites is better than 100% of hair salons.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Milani Salon & Suites is better than 98% of hair salons.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Milani Salon & Suites is better than —% of hair salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Milani Salon & Suites is better than —% of hair salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Milani Salon & Suites is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Milani Salon & Suites is better than —% of hair salons.–
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Reviews for your job

Customers hired Milani Salon & Suites for 8 kinds of job.

Milani Salon & Suites for waxing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Waxing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 17

All 11 Google reviews tagged “Waxing”

Steven2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jacole did an amazing job on cutting my hair and waxing my eyebrows

Shampoo & conditioningHaircutWaxing
Amber1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have never gotten my hair dyed professionally prior to booking with Jacole, she was able to lift out black box dye without damaging my hair so I could go back to vibrant colors! Great atmosphere and everyone I have met there so far is super friendly, will always come back!

Paid $100–120Shampoo & conditioningHaircutHairstyling
Libby4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been so glad to have found Rachel, the owner of Luna and Sol Wax Studio in the beautiful salon of Milani Salons and Suites. Go see her for any of your waxing needs. I appreciated that she is located in the beautiful and clean salon location that is Milani Salons and Suites!

Body waxingEyebrow shapingWaxing
JosephLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

i love the fact that i can get all my hair cutting needs meant in one place. i get my eye brows waxed. beard trimed . my hair cut . everthing this is the one stop place to go to get cleaned up i love going and spend my time thete .Lizze is the best

Paid $40–60Shampoo & conditioningEyebrow shapingHaircut
Lauren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rachel at Milani Salon is the best waxer in Hastings. New to the area and was referred to her and she has fair pricing and great bedside manner.

Paid $40–60Waxing
WhitneyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I've been coming here for 6 months to see Rachel for all my brazlian wax and eyebrow waxing needs. She is absolutely amazing and does such a wonderful job and prices are absolutely amazing. I recommend Rachel at Milani Salon.

Paid $60–80Body waxingBrazilian waxingEyebrow shaping
Lucinda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Got my eyebrows/ lip wax.. Jacole was amazing!!

Paid $20–40Waxing
rachael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

It was my first time getting a wax, and Rachel from luna&sol did an amazing job! It was very comfortable, and the salon was SO gorgeous and welcoming. I highly recommend!

Paid $60–80Body waxingBrazilian waxingWaxing
Terry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My hair stylists was Lizze B. Great Woman. Whether you getting a casual touch up or looking for something new. I couldn't recommend anyone better.

Paid $60–80Shampoo & conditioningHaircutWaxing
Tami4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rachel has done a lash lift and tint for me as well as a facial wax. She is the best! Loved all of her services. The salon is also georgeous.

Paid $80–100Eyebrow beautificationWaxingLash lift
Kris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I get the best eye brow wax and lash lifts from Rachel! Amazing service! She’s a true artist at her craft!! Go see her! You won’t be disappointed!

Paid $100–120Eyebrow beautificationWaxingLash lift

Price

$61+4% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut40$27–$53
Shampoo & conditioning31$35–$136
Hairstyling19$27–$66
Eyebrow shaping12$20–$59
Waxing11—
Body waxing9$41–$88
Brazilian waxing8—
Eyebrow beautification5—

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