iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%93+24.3Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 49 piano moversiPosition by Experts Score among all companies we track in this category. · better than 67%
5.0★★★★★105 Google reviews · 24 photos
98%five-star reviews
4.94★last 12 monthsiAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
95%reviews answered by the owner
$415typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Miles Delivery & Movers five stars based on 105 reviews, with the owner responding to 95% of them. Customers frequently cite punctuality, same-day availability, and careful handling of furniture as key benefits. The team is described as professional and efficient, often accommodating last-minute scheduling changes. However, two one-star reviews allege that the company treats workers poorly and engages in threatening behavior toward clients when issues arise.
Google rating: 5.0 out of 5 from 105 reviews (98% five-star).
Reviews on this page: 105 Google reviews (101 with written comments, 6 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: September 24, 2026.
Service: Piano Mover serving Las Vegas, Nevada.
Data from Google, last updated October 25, 2026.
Score profile vs other piano movers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Miles Delivery & MoversPiano Movers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Miles Delivery & Movers: 95/100 on this factor. Category median: 92.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Miles Delivery & Movers: 93/100 on this factor. Category median: 89.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Miles Delivery & Movers: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Miles Delivery & Movers: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
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Bar = this company · dark tick = category median.
Star ratings
105 Google reviews we collected
5.0of 5
5 stars10398%
4 stars11%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 101 written reviews
99%praise
Praise23699%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price3970%
Reasonable1629%
Overpriced00%
Not sure12%
$415-56% vs typical piano movers
Middle half of what 47 customers paid ($209–$591) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6326%
Speed & response5423%
Would recommend5021%
Quality & results2912%
Price & value198%
Honesty & trust156%
Communication83%
What customers talk about
We read 101 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The crew was very professional and respectful from start to finish.”
“I texted to schedule a move for a few pieces of furniture and got a reply right away.”
“I highly recommend them and will definitely use them again in the future.”
“We had an amazing experience with miles delivery & Movers .”
“He and his staff were careful with my things and nothing was damaged.”
“The dependable and affordable service was greatly appreciated.”
“I highly recommend Miles Delivery and Movers to anyone looking for reliable movers.”
“Helped out with a day-off move in a time of need with the best communication and care.”
People customers mention
Rodney8 reviews
Jeremy5 reviews
Juan3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Miles Delivery & Movers for 8 kinds of job. Pick one to see what they paid and said.
AnouarLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I texted to schedule a move for a few pieces of furniture and got a reply right away. The truck arrived within 20 minutes! The crew was very professional and respectful from start to finish. I highly recommend them and will definitely use them again in the future.
Paid $1–500Great priceSmall furniture moving
Rebecca6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The movers arrived early. They identified themselves at the door. They were courteous, professional and efficient. The job was completed within minutes. The dependable and affordable service was greatly appreciated.
Paid $1–500Reasonable priceOversized-item moving
Normendia6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Very professional and diligent. They were extremely careful not cause damage to items they were moving, well prepared for the job. No damage to walls or breaking of glass and other objects. I would use this service again.
Paid $1–500Reasonable priceSmall furniture moving
LadyLocal Guide · 8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
AFFORDABLE, RELIABLE, AND COURTEOUS❣️
Moving from a 3rd floor is no simple feat and to be quite honest, had me thinking it would take at least 3hrs. I am MOST GRATEFUL for Eli and his team, which were SIMPLY DIVINE, from start to finish!
It would have only taken 90 minutes if I didn't have to do last minute…
Paid $1–500Great priceLocal moving
Zoe5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Wonderful experience. Very flexible when my schedule changed and got the job done super quickly. Juan, Rodney, and Antonio were very friendly and professional.
Paid $1–500Great priceLocal moving
Joel1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Highly recommended. Careful and take good care of my furnitures. Excellent customer service.
I texted to schedule a move for a few pieces of furniture and got a reply right away. The truck arrived within 20 minutes! The crew was very professional and respectful from start to finish. I highly recommend them and will definitely use them again in the future.
Price assessment: Great price
Price: $1–500
Services: Small furniture moving
Response from the owner · a month ago
Thank you so much for the fantastic review! We’re thrilled we could respond quickly and get our truck to you within 20 minutes. Our team takes pride in being professional, respectful, and providing reliable service from start to finish. We truly appreciate your recommendation and your trust in us. We look forward to helping you again whenever you need us!
Crystal AlvaradoLocal Guide · 12 reviewsiTotal number of Google reviews Crystal has written across all businesses on Google Maps, not just this one.
We chose Miles Delivery and Movers based on a family referral. I called and spoke to Eli who was very quick on response and adjusted to our schedule with a last minute request. Rodney, Hugo and Juan helped us move. They were so professional, organized and diligent while moving our belongings. We would recommend them to help us in future or refer to our friends. Thanks for the help!!!
Response from the owner · a month ago
Thank you so much for your wonderful review and for choosing Miles Delivery and Movers based on your family’s recommendation! We’re glad Eli was able to respond quickly and accommodate your last-minute scheduling needs. Rodney, Hugo, and Juan will be thrilled to hear your kind words about their professionalism, organization, and hard work. Providing a smooth and stress-free moving experience is always our goal. We truly appreciate your trust, your recommendation, and look forward to helping you, your family, and friends again in the future. Thanks again for choosing Miles Delivery and Movers!
Rebecca Wagner6 reviewsiTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
The movers arrived early. They identified themselves at the door. They were courteous, professional and efficient. The job was completed within minutes. The dependable and affordable service was greatly appreciated.
Price assessment: Reasonable price
Price: $1–500
Services: Oversized-item moving
Response from the owner · a month ago
Thank you so much for your kind review! We’re delighted to hear that the movers arrived early, were courteous and professional, and completed the job so efficiently. We truly appreciate your recognition of our dependable and affordable service. It was a pleasure assisting you, and we hope to have the opportunity to serve you again in the future!
Lakesha Penn7 reviewsiTotal number of Google reviews Lakesha has written across all businesses on Google Maps, not just this one.
Amazing same-day service! I contacted Miles Delivery & Movers at the last minute, and within an hour they were at my home ready to help. They moved a very heavy table from my house and delivered it to my uncle’s home, and they even hauled away some junk I needed to get rid of.
They were professional, careful, fast, and made the entire process so easy. For such short notice and same-day service, I was extremely happy with the price. I really appreciate how quickly they accommodated me. I would absolutely use them again and highly recommend them!
Juvie Varela1 reviewiTotal number of Google reviews Juvie has written across all businesses on Google Maps, not just this one.
Phenomenal 10 star service: timely, efficient, best pricing, respectful of your home and furniture! Overall, very impressed compared to other movers I’ve dealt with in the past.
Response from the owner · a month ago
Thank you so much for the phenomenal review! We’re thrilled to hear that you were impressed with our service, from being timely and efficient to taking great care of your home and furniture. We truly appreciate your kind words about our pricing and professionalism. It means a lot to know we could provide an experience that stood out from your past moving experiences. Thank you for choosing us—we’d love the opportunity to help you again in the future!
Normendia McNeal6 reviewsiTotal number of Google reviews Normendia has written across all businesses on Google Maps, not just this one.
Very professional and diligent. They were extremely careful not cause damage to items they were moving, well prepared for the job. No damage to walls or breaking of glass and other objects. I would use this service again.
Price assessment: Reasonable price
Price: $1–500
Services: Small furniture moving
Response from the owner · a month ago
Thank you so much for your wonderful review! We truly appreciate you recognizing our team’s professionalism, preparation, and attention to detail. Taking extra care with our customers’ belongings and protecting their home is always a top priority for us. We’re so glad everything arrived safely and that you had a great experience. Thank you for choosing us, and we’d be happy to help you again anytime!
Troy HoekstraLocal Guide · 16 reviewsiTotal number of Google reviews Troy has written across all businesses on Google Maps, not just this one.
The guys were pleasant, worked hard and careful with our household. Great.
Price assessment: Great price
Price: $1–500
Response from the owner · a month ago
Thank you so much for the kind words! We’re glad to hear our team was pleasant, hardworking, and careful with your belongings. We truly appreciate your trust and support, and we hope to have the opportunity to help you again in the future!
Lady DanyelW.Local Guide · 8 reviewsiTotal number of Google reviews Lady has written across all businesses on Google Maps, not just this one.
AFFORDABLE, RELIABLE, AND COURTEOUS❣️
Moving from a 3rd floor is no simple feat and to be quite honest, had me thinking it would take at least 3hrs. I am MOST GRATEFUL for Eli and his team, which were SIMPLY DIVINE, from start to finish!
It would have only taken 90 minutes if I didn't have to do last minute errands during, making the movers wait for my return.
I had no doubts about tipping almost $100 considering the competition wanted almost double the rates.
All I can do is rave and REFER EVERYBODY I've run into.
BEYOND PLEASED AND WILL ONLY USE THIS COMPANY MOVING FORWARD💯💯💯
Price assessment: Great price
Price: $1–500
Services: Local moving
Response from the owner · 2 months ago
Thank you so much for your amazing review! ❤️
We truly appreciate you taking the time to share your experience with us. Moving from a 3rd floor can definitely be a challenge, and we’re so happy that Eli and the team were able to make the process smooth, efficient, and stress-free for you! 🙌
Your kind words mean so much to our entire team. We’re especially grateful for your trust, your generous tip, and your willingness to recommend us to others. Referrals and happy customers are the biggest compliments we can receive! 💯
It was a pleasure helping you with your move, and we’ll be more than happy to assist you again anytime you need us. Thank you for choosing Miles Delivery & Movers! 🚚💙
enock simeon1 reviewiTotal number of Google reviews enock has written across all businesses on Google Maps, not just this one.
Wonderful experience. Very flexible when my schedule changed and got the job done super quickly. Juan, Rodney, and Antonio were very friendly and professional.
Price assessment: Great price
Price: $1–500
Services: Local moving
Response from the owner · 2 months ago
Thank you so much for your wonderful review! We truly appreciate you choosing Miles Delivery & Movers for your local move. We’re glad we were able to accommodate your schedule changes and get everything done quickly and smoothly. Juan, Rodney, and Antonio will be happy to hear your kind words! Thank you again for trusting our team. We look forward to helping you again in the future! 🙏📦
