Criminal justice attorney · Gilbert, AZ · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%94+59.7Reliability 28%91+25.7Replies to reviews 8%100+8.2Experts Score= 94Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#37 of 97 immigration lawyersiPosition by Experts Score among all companies we track in this category. · better than 63%
5.0★★★★★243 Google reviews · 13 photos
98%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Millar Law 5 out of 5 stars based on 243 reviews, with the owner responding to 99 percent of feedback. Clients frequently cite clear communication, transparent fee structures, and professional handling of criminal cases, including traffic tickets and felony charges. While many praise the team for keeping clients informed and achieving favorable outcomes like case dismissals, lower-rated reviews note instances of poor responsiveness and dissatisfaction with the level of active legal work performed relative to the fees paid.
Google rating: 5.0 out of 5 from 243 reviews (98% five-star).
Reviews on this page: 243 Google reviews (218 with written comments, 3 with photos).
Owner responses: the business replied to 99% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Millar Law, P.L.L.C.Immigration Lawyers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Millar Law, P.L.L.C.: 94/100 on this factor. Category median: 92.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Millar Law, P.L.L.C.: 91/100 on this factor. Category median: 91.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Millar Law, P.L.L.C.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Millar Law, P.L.L.C.: 100/100 on this factor. Category median: 77.A
100
Bar = this company · dark tick = category median.
Star ratings
243 Google reviews we collected
5.0of 5
5 stars23798%
4 stars42%
3 stars00%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 218 written reviews
98%praise
Praise40798%
Complaints102%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude11026%
Would recommend9423%
Communication6215%
Quality & results4711%
Speed & response4611%
Honesty & trust369%
Price & value225%
What customers talk about
We read 218 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were professional, helpful, and did a great job with the case.”
“I would recommend them to anyone in need of representation.”
“I cannot recommend them highly enough.”
“From the beginning, Greg researched my case, laid out all my options, and explained the legal process moving forward.”
“They took care of my legal case through case law and research, they did an excellent job.”
“Worst representation ever!”
“They kept me informed throughout the entire process and worked efficiently to get everything resolved as quickly as possible.”
“The fees for the different possible defense scenerios were clearly communicated up front which was appreciated.”
“My actual prosecutor was not even there, but the acting prosecutor steam rolled over this weak attorney and lied.”
“Ashley was also very upfront from the beginning about their costs and charged a fair price.”
People customers mention
Chris37 reviews
Ashley18 reviews
Richard13 reviews
Brown8 reviews
Miller7 reviews
Andrea6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
EE7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
I found myself in a very difficult and stressful situation that could have completely upended my future livelihood. Hiring the Millar Law Firm to represent me was clearly the best decision I could have made. From the beginning, Greg researched my case, laid out all my options, and explained the legal process moving…
JJamesLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I would recommend this law office. Chris is amazing at what he does. I couldn’t be more happy. He helped get me the outcome I desired.
If you’re in need of services, reach out to Chris and his team. They are exceptional at what they do. They have 5 stars for a reason & I now know why. Thanks and much appreciated Chris.
JJeffLocal Guide · 53 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I was quite pleased with the representation I received from Millar Law. Ashley was wonderful to work with during the intake of my case, and Andrea was great at getting my case brought to a satisfactory conclusion. If I should ever need representation again, I would not hesitate to retain Millar Law!
MMichael15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Chris was awesome and took care of me. It was a smooth, quick and painless process. I’d recommend this team to veterans that have tickets or any other lawsuit against them.
NN6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had a list of attorneys to choose from, but Chris Millar made me feel the most seen. He talked to me like a real person. And when Attorney Andrea took over my case, I knew I was in good hands. She was beyond professional, but also kind. Thank you for getting me the best possible outcome! Shoutout to Ashley as well!
WWilliamLocal Guide · 30 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Millar Law is beyond just a law office, they are human! They actually care about you. The professionalism coupled with that humanity? If you are looking for legal representation, you just found it. Full stop.
Ashley is outstanding as the office manager. Thank you for your patience.
Andrea, my attorney. Gold statue…
I found myself in a very difficult and stressful situation that could have completely upended my future livelihood. Hiring the Millar Law Firm to represent me was clearly the best decision I could have made. From the beginning, Greg researched my case, laid out all my options, and explained the legal process moving forward. Chris was also supportive and available to update me on elements of my case. Thanks to Millar Law, the outcome was positive and my case was dismissed. I would recommend them to anyone in need of representation.
Response from the owner · 5 days ago
Thank you so much for your thoughtful review and for trusting Millar Law during such a difficult time. We understand how stressful it can be when your future is at stake, and we're thrilled that Greg and Chris were able to provide the guidance, support, and representation you deserved. Most importantly, we're grateful we could help achieve a complete dismissal of your case. Your recommendation means a great deal to our entire team, and we wish you nothing but the best moving forward!
J
James BowleyLocal Guide · 20 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
I would recommend this law office. Chris is amazing at what he does. I couldn’t be more happy. He helped get me the outcome I desired.
If you’re in need of services, reach out to Chris and his team. They are exceptional at what they do. They have 5 stars for a reason & I now know why. Thanks and much appreciated Chris.
Response from the owner · 5 days ago
Thank you so much for your kind words and for trusting Chris and the Millar Law team! We're thrilled to hear that you had a great experience and achieved the outcome you were hoping for (Full Acquittal of all charges). Your recommendation and confidence in our firm mean so much to us. Thank you again for choosing Millar Law, and we wish you all the best!
O
Omar Nunez4 reviewsiTotal number of Google reviews Omar has written across all businesses on Google Maps, not just this one.
I was quite pleased with the representation I received from Millar Law. Ashley was wonderful to work with during the intake of my case, and Andrea was great at getting my case brought to a satisfactory conclusion. If I should ever need representation again, I would not hesitate to retain Millar Law!
Response from the owner · 2 weeks ago
Thank you so much for your kind words and for trusting Millar Law with your case! We’re thrilled to hear that you had such a positive experience with our team and that we were able to help bring your case to a satisfactory resolution.
Ashley and Andrea both take great pride in making sure our clients feel supported, informed, and confident throughout the legal process, and we truly appreciate you recognizing their efforts.
Your willingness to trust us again with any future legal needs is one of the greatest compliments we could receive. Thank you again for choosing Millar Law. It was our pleasure to represent you, and we wish you all the best moving forward!
M
Michael Paderes15 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Chris was awesome and took care of me. It was a smooth, quick and painless process. I’d recommend this team to veterans that have tickets or any other lawsuit against them.
Response from the owner · 3 weeks ago
Thank you so much for the great review and for trusting Chris and the Millar Law team to represent you. We’re glad we were able to make the process as smooth, quick, and stress-free as possible.
We especially appreciate your recommendation to fellow veterans. It was an honor to assist you, and your confidence in our team means a great deal to us.
Thank you again for choosing Millar Law, and we wish you all the best moving forward!
P
Patrick Morse3 reviewsiTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
First point of contact who was the head guy in charge was difficult to get a hold of. He would tell me he would call me back on a fixed date and he wouldn’t follow through so I would have to call back to get back in touch. Keep in mind I had already given my $3500 deposit so I figured I would receive better communication once I committed to this law firm.
Second point of contact who was the actual lawyer designated for my case was also difficult to get in touch with he would always be busy working multiple cases and wouldn’t call me back so I would have to periodically call back and hope he was available. Then that guy left the law firm so I was designated a 3rd and final point of contact and it was a female.
I forgot her name but she was much better with communication. She was also very busy working several cases simultaneously but was very good about communication for the next steps with me especially towards the end of the case.
I ended up receiving the best possible scenario getting the case dismissed. So for that reason I’ll go 4-Stars since ultimately that’s what the bottom line is. Only feedback I would give is don’t tell people you’re gonna call them back at a certain date/time and then not actually follow through.
Response from the owner · a month ago
Thank you for taking the time to share your experience and for providing such candid feedback. While we’re very glad that we were ultimately able to achieve a dismissal of your case, we’re sorry that our communication did not consistently meet the standard we strive to provide.
You are absolutely right that when we tell a client we will follow up on a particular day or time, we should follow through. We understand how important communication is when someone is dealing with the uncertainty and stress of a criminal case, and we appreciate you bringing this to our attention. I would also like to mention that many times we are waiting on the prosecutor for discovery, dismissals, or additional information about your case. This appears to be the main reason for the delayed response- we simply didn't have an update yet.
We’re also glad to hear that your experience with your final attorney (Andrea) was positive and that you felt well informed as your case progressed toward its conclusion.
Most importantly, we’re pleased that your case was ultimately dismissed and that we were able to achieve the best possible outcome. Thank you for trusting Millar Law with your representation and for giving us constructive feedback that we can use to continue improving our client experience.
N
N J6 reviewsiTotal number of Google reviews N has written across all businesses on Google Maps, not just this one.
I had a list of attorneys to choose from, but Chris Millar made me feel the most seen. He talked to me like a real person. And when Attorney Andrea took over my case, I knew I was in good hands. She was beyond professional, but also kind. Thank you for getting me the best possible outcome! Shoutout to Ashley as well!
Response from the owner · a month ago
Thank you so much for taking the time to share your experience. It means a great deal to hear that Chris made you feel heard and understood from the very beginning. We believe our clients deserve to be treated like people, not just cases, especially during what can be an incredibly stressful time.
We’re also thrilled to hear about your experience with Andrea. She takes tremendous pride in providing both compassionate and effective representation, and we’re so glad her hard work helped you achieve the best possible outcome. We’ll also make sure Ashley gets your shoutout!
Thank you again for choosing Millar Law and trusting our team to represent you. We truly appreciate your kind words and wish you all the best moving forward!
W
William TinsleyLocal Guide · 30 reviewsiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Millar Law is beyond just a law office, they are human! They actually care about you. The professionalism coupled with that humanity? If you are looking for legal representation, you just found it. Full stop.
Ashley is outstanding as the office manager. Thank you for your patience.
Andrea, my attorney. Gold statue is in the works, don't worry. You truly represent your office. You knew the anxiety I had and you shut that down. You gave and delivered hope. Forever grateful 🙏
Response from the owner · a month ago
Thank you so much for this incredibly thoughtful review. Your words truly mean a great deal to all of us at Millar Law. We believe that great legal representation is about more than knowing the law, it’s about understanding what our clients are going through, being there when they need us, and treating every person with genuine care and respect.
We’re especially grateful for your recognition of Ashley and Andrea. Ashley works hard to make sure our clients feel supported from the moment they contact our office, and we know Andrea will appreciate your words more than you know (and we’ll make sure she knows about the gold statue!).
Thank you for trusting our team during such a stressful time. Knowing that Andrea was able to ease your anxiety, give you hope, and ultimately deliver on that hope is one of the greatest compliments we could receive.
From all of us at Millar Law, thank you for putting your trust in us. We’re truly grateful to have had the opportunity to represent you, and we wish you nothing but the best moving forward.
J
Jami LynnLocal Guide · 13 reviewsiTotal number of Google reviews Jami has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐ Great experience with Millar Law Firm! They were professional, helpful, and did a great job with the case. Highly recommend!
Response from the owner · a month ago
Thank you so much for the and recommendation! We’re glad to hear you had a great experience with our team. Providing professional, helpful, and effective representation is always our goal. We truly appreciate you trusting us with your case and taking the time to share your experience!
B
Braden Tozer3 reviewsiTotal number of Google reviews Braden has written across all businesses on Google Maps, not just this one.
Miller Law Group exceeded all my expectations! Chris, Andrea, and Ashley worked relentlessly on my case, leaving no stone unturned to ensure the best possible outcome. Thanks to their incredible dedication, expertise, and hard work, my case was completely dismissed—I couldn't have asked for a better team in my corner!
Response from the owner · 2 months ago
Thank you so much for your wonderful review and for trusting our team with your case! We’re thrilled to hear that Chris, Andrea, and Ashley provided the dedication, attention, and hard work you deserved throughout the process.
Having your case completely dismissed is an outstanding outcome, and we’re grateful we could be in your corner and help you through such an important time. Your confidence in our team and your kind words mean a great deal to everyone at Millar Law.
Thank you again for choosing us to represent you. We wish you all the best moving forward!