Accountant · Midwest City, OK · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%58+40.2Reliability 31%50+15.4Momentum penalty18−8.2Experts Score= 47Not enough data for value, replies to reviews; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.47SCORE
CGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#80 of 85 accountantsiPosition by Experts Score among all companies we track in this category. · better than 6%
4.7★★★★★24 Google reviews · 11 photos
92%five-star reviews
1.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Millennial Accounting 4.7 out of 5 based on 24 reviews, with the owner responding to 88% of them. Customers frequently praise the firm for its punctuality, clear communication, and professional handling of complex tax returns, noting that staff members often explain details thoroughly. While many clients describe the service as helpful and efficient, a recurring criticism involves complaints about high fees relative to small tax refunds received.
Google rating: 4.7 out of 5 from 24 reviews (92% five-star).
Reviews on this page: 24 Google reviews (20 with written comments, 1 with photos).
Owner responses: the business replied to 88% of reviews.
Most recent review: April 2, 2026.
Service: Accountant serving Midwest City, Oklahoma.
Data from Google, last updated November 1, 2026.
Score profile vs other accountants
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
Millennial AccountingAccountants median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Millennial Accounting: 58/100 on this factor. Category median: 87.C
58
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Millennial Accounting: 50/100 on this factor. Category median: 82.C
50
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 92.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Millennial Accounting: 18/100 on this factor. Category median: 100.F
18
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 78.–
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Bar = this company · dark tick = category median.
Star ratings
24 Google reviews we collected
4.7of 5
5 stars2292%
4 stars00%
3 stars00%
2 stars14%
1 star14%
Praise vs complaints
Phrases our text analysis found in 20 written reviews
98%praise
Praise4298%
Complaints12%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend1228%
Staff & attitude1023%
Quality & results819%
Speed & response614%
Communication49%
Honesty & trust25%
Price & value12%
What customers talk about
We read 20 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“If you're looking for someone you can trust, I highly recommend Austin.”
“Knowledgeable and sharp, he went beyond expectations.”
“He is incredibly detail oriented, knowledgeable and took the time to explain and help us understand everything throughout our appointment.”
“After a phone call, he accommodated us the next day for a one-hour consultation.”
“Answered all my questions, was very helpful and knowledgeable!”
“I have full faith and confidence in Austin to properly prepare our taxes and he genuinely takes the time to get to know you and how to best serve your needs.”
“Really feel like we are in good hands and worth the price”
People customers mention
Austin7 reviews
Murray3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
MMario6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I’ve been working with Holly on tax amendments and she has been great! Responsive and awesome customer service. 5 stars from me!
JJoshua8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Austin is very communicative. He helps explain the complexity of taxes. If you're looking for someone you can trust, I highly recommend Austin.
HHuong3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Knowledgeable and sharp, he went beyond expectations.
When I was desperate for help in finding the right solution for income tax. After a phone call, he accommodated us the next day for a one-hour consultation. Can’t thank him enough!!
KKyle15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Austin provided a awesome tax experience. I had never been to an actual CPA, so I didn't know what to expect. I had more than just your simple W2 that needed to be tackled. Austin was super professional and knowledgeable and his staff was friendly! Austin had my taxes done in under an hour. Super happy! I would recommend Austin to anyone!
SSarahLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Answered all my questions, was very helpful and knowledgeable! Really feel like we are in good hands and worth the price
DDyannaLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Wow!! I cannot say this enough, but, I am SO SO happy we found Austin! He is incredibly detail oriented, knowledgeable and took the time to explain and help us understand everything throughout our appointment. We felt so welcome and comfortable (taxes stress me out!!) and we are VERY happy with our return this year.…
My Dad has been using Millennial accounting for over 15 years to do his taxes. He is a Vietnam Combat Veteran that served 2 tours in Vietnam and was awarded with 3 Purple hearts and 2 Bronze stars. Dad is on hospice passing away from kidney disease due to agent orange poisoning. I took Dad's taxes to be prepared and found out his refund was only 470$, they are charging him 375$ and since this will be the last time for him to file I asked Holly if she would ask Austin if he could get a discount on the amount that they were charging due to the circumstances and the fact that Dad had been a loyal customer for a long time. Just to inform everyone they wouldn't even give him a 5$ dollar discount, talk about greedy and a real piece of work 💯 Oh yeah, and to top it off it only took him fifteen minutes to prepare dad's taxes. I hope all military and veterans see this, make sure if you do tell your people to stay far away from this guy. From the proud Son of a Vietnam Combat Veteran
Price assessment: Overpriced
M
Mario Mendiola Jr6 reviewsiTotal number of Google reviews Mario has written across all businesses on Google Maps, not just this one.
Knowledgeable and sharp, he went beyond expectations.
When I was desperate for help in finding the right solution for income tax. After a phone call, he accommodated us the next day for a one-hour consultation. Can’t thank him enough!!
Response from the owner · 2 years ago
Thank you for letting us help you!
K
Kyle & Jessyka Kaufmann15 reviewsiTotal number of Google reviews Kyle has written across all businesses on Google Maps, not just this one.
Austin provided a awesome tax experience. I had never been to an actual CPA, so I didn't know what to expect. I had more than just your simple W2 that needed to be tackled. Austin was super professional and knowledgeable and his staff was friendly! Austin had my taxes done in under an hour. Super happy! I would recommend Austin to anyone!
Response from the owner · 3 years ago
Thanks, Kyle! Happy to help!
S
Sarah ChastainLocal Guide · 16 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Wow!! I cannot say this enough, but, I am SO SO happy we found Austin! He is incredibly detail oriented, knowledgeable and took the time to explain and help us understand everything throughout our appointment. We felt so welcome and comfortable (taxes stress me out!!) and we are VERY happy with our return this year. I wish I would have found him sooner. I think I can finally say that I will be looking forward to future tax appointments! Austin, thank you so so much! It was great meeting you and your staff! Highly highly recommend!!!!!
Response from the owner · 3 years ago
Thank you, Dyanna! Glad we could help!
G
Gerardo VergaraLocal Guide · 30 reviewsiTotal number of Google reviews Gerardo has written across all businesses on Google Maps, not just this one.
My wife and I had used a dedicated tax professional for over 20 years. Upon her retirement, she entrusted our care as well as her other clients to Austin. As with any change, there is some trepidation. We were pleasantly surprised as Austin exceeded our expectations. Not only was he very thorough and knowledgeable, but our taxes were transmitted within minutes and we actually received a printed copy of our return that was professionally assembled in a nice folder before we left the office.
We highly recommend.
Positive: Responsiveness, Quality, Professionalism, Value
Response from the owner · 6 years ago
Thank you, Chris! We look forward to serving your family for many years!
