Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Customers frequently praise the company for rapid response times, professional drivers, and clear communication, noting that staff often arrive within twenty minutes of a call. Reviews highlight the ease of locating the facility and the helpfulness of dispatchers in coordinating complex moves. However, some lower-rated feedback indicates issues with billing disputes, perceived high costs, and instances where vehicles were dropped at incorrect locations or returned with damage.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Bar = this company · dark tick = category median.
1,378 Google reviews we collected
Phrases our text analysis found in 923 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 923 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“My driver Will was friendly, helpful and efficient, Parked my car in front of my garage better than I could have.”
“These people are totally unprofessional and specially the lady (Nichole) is so rude and disrespectful.”
“They respond quickly and tow our truck within 20 minutes.”
“Worst tow company to call charge you way more then what they quoted and too slow worker.”
“Today my driver was Calvin and my dispatchers were Nicole and Heather and everybody did an excellent job!”
“Most terrible experience i ever had from a towing company”
“If you yall need Towing we recommend Millennium Towing to use .”
“Made me wait 3 hours for a tow while they towed other cars really disappointed, like tell me it’s gonna be a 3 hour wait would not recommend at all.”
“Millennium Towing company definitely kept in touch and gave a great price.”
“Over priced and rip off.”
“Justin was amazing with communication and getting myself and my vehicle to safety.”
“It was on a Saturday and the first place I called didn't answer or ever call back.”
“To be honest I didn't worry a bit about the bike while it was in Jack's hands.”
“The driver did a good job, but the dispatch was dishonest about the pricing and time.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker for 8 kinds of job. Pick one to see what they paid and said.
Driver came exactly when he said he would. My driver Will was friendly, helpful and efficient, Parked my car in front of my garage better than I could have.
Very speedy service. I only waited 20 minutes from the time I called for a tow. Jack was a pleasure to deal with. 5/5 stars. Highly recommend.
Excellent it was very quick. He was very nice and polite. I love it. Only thing is the price was really expensive but other than that everything else was fine thank you for your services.
At first very nervous but GOD WAS WITH US. WE FOUND THE LOCATION WITH EASE. PAID AND WENT OUR WAY. I understood the price would be high. I don't get my car towed every day, all around it was a good experienc
Professional and reasonable towing company. They respond quickly and tow our truck within 20 minutes. If you yall need Towing we recommend Millennium Towing to use . They have a great team including an understandable Dispatch and Respectful driver. Appreciate you yall
They got to where I was pretty quickly. Driver, Justin, was extremely helpful and nice. They really helped in a pinch.
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 488 | — |
| Special vehicle towing | 132 | — |
| Local hauling | 42 | — |
| Battery service | 33 | — |
| Long distance hauling | 17 | — |
| Tire change | 14 | — |
| Motorcycle towing | 9 | — |
| Car lockouts | 5 | — |
4.7 ★★★★★ 1,378 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Driver came exactly when he said he would. My driver Will was friendly, helpful and efficient, Parked my car in front of my garage better than I could have.
Picked it up and dropped it off no problem
Very speedy service. I only waited 20 minutes from the time I called for a tow. Jack was a pleasure to deal with. 5/5 stars. Highly recommend.
Awesome very fast
Fast, good prices, awsome guy hell yea
Excellent it was very quick. He was very nice and polite. I love it. Only thing is the price was really expensive but other than that everything else was fine thank you for your services.
Great job
At first very nervous but GOD WAS WITH US. WE FOUND THE LOCATION WITH EASE. PAID AND WENT OUR WAY. I understood the price would be high. I don't get my car towed every day, all around it was a good experienc
Professional and reasonable towing company. They respond quickly and tow our truck within 20 minutes. If you yall need Towing we recommend Millennium Towing to use . They have a great team including an understandable Dispatch and Respectful driver. Appreciate you yall
I haven’t received any tow bill for the truck yet
Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker on Google Maps →
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
