Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%74+17.9Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker

Reading, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #101Position by Experts Score among all companies we track in this category. of 144 towing services · 4.7★ from 1,378 Google reviews

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Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 80% of towing services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 74% of towing services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 92% of towing services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 94% of towing services.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 100% of towing services.A
100

Reviews for your job

Customers hired Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker for 8 kinds of job.

Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker for battery service

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Battery service”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 66
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.82%

All 33 Google reviews tagged “Battery service” · showing 20

TravisLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fast response, did everything to get car running before having to tow. Jack was awesome.

Reasonable priceBattery serviceCar towing
Eric4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The guy that showed up to assist me was so pleasant and super nice. Didn’t have to wait a super long time

Reasonable priceBattery service
Jalal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service and in a timely fashion

Great priceBattery serviceCar towing
India4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Came very fast, both the customer service lady and the service guy was very nice and professional! Thanks for your service

Battery service
Clara7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

They was fast and consistent. And communicated respectfully

Battery service
Sandra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jack was so helpful & amazing!

OverpricedBattery service
BOOSETRANSPORTLLC1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Darren hands down the best tow driver I ran into very helpful and patient thanks for your help boss.

Great priceBattery service
Blazin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Guys did a great job! Relatively cheap pricing, Offered a ride as well and a reference for any future roadside problems. Jack and Tom I believe were the guys on sight. Highly recommend this company yall. Thanks a lot!

Battery serviceCar towing
Sonja8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Calvin rocked! Got here early and started my car. All good

Reasonable priceBattery service
st.Local Guide · 250 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very good people from the talking to Crystal to meeting the guys that got me out my situation I recommend them for sure

Battery serviceSpecial vehicle towing
Kaelyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Awesome response time spent so much extra time getting me right.

Great priceBattery service
Dominic13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great service, highly recommend

Reasonable priceBattery serviceMotorcycle towingCar lockouts
Megan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The driver who came out (I'm sorry, I'm not great with names) was very friendly and professional. He gave my dad’s truck a quick jump (his battery was old) and we were on our way. Wait time wasn’t bad. Would definitely recommend. Not sire on price because its been a while since ive had to call for any help.

Not sureBattery service
Amber2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. Explained to the driver what was going on with the car (2nd time Geico sent someone out in a week) and he suggested going to Autozone to check the battery. Guess what? New battery was needed. Idk what I’m doing with cars so it was very much appreciated.

Battery service
Samantha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wasn’t to sure what was going on with my car, the tow truck driver was very helpful and nice!

Battery serviceCar towing
Victoria10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Darren was helpful and resourceful. He saved me a lot of money in the long run.

BatteryBattery serviceCar towing
JacobLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My truck died before I could make it to work. I spent 3 minutes on the phone with them and in 30 minutes I had someone at my house and they got my truck started in no time.

Battery service
michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast, courteous service. Would use again! Thxs!

BatteryBattery service
Debbie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They arrived promptly. The man they sent was very polite. He got my car started and followed to ensure I made it safely to the auto store. He also told me that my alternator was fine. I'm so glad he did cause the auto store was rapid to mention I would probably need one. I highly recommend this company!

Battery service
NYOS,1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great company!

Battery service

Show more battery service reviews (13 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 58%Overpriced 4%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Car towing488—
Special vehicle towing132—
Local hauling42—
Battery service33—
Long distance hauling17—
Tire change14—
Motorcycle towing9—
Car lockouts5—

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