Experts Reviews · Company report
Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%74+17.9Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker

Reading, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #101Position by Experts Score among all companies we track in this category. of 144 towing services · 4.7★ from 1,378 Google reviews

Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 80% of towing services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 74% of towing services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 92% of towing services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 94% of towing services.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 100% of towing services.A
100

Reviews for your job

Customers hired Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker for 8 kinds of job.

Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker for car towing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.488
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Car towing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#51 / 103
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 488 Google reviews tagged “Car towing” · showing 20

Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Driver came exactly when he said he would. My driver Will was friendly, helpful and efficient, Parked my car in front of my garage better than I could have.

Great priceCar towing
MattLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very speedy service. I only waited 20 minutes from the time I called for a tow. Jack was a pleasure to deal with. 5/5 stars. Highly recommend.

Reasonable priceCar towing
Glenn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Fast, good prices, awsome guy hell yea

Customer photo from Glenn's review
Great priceCar towing
Regina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Excellent it was very quick. He was very nice and polite. I love it. Only thing is the price was really expensive but other than that everything else was fine thank you for your services.

OverpricedCar towing
Lillie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

At first very nervous but GOD WAS WITH US. WE FOUND THE LOCATION WITH EASE. PAID AND WENT OUR WAY. I understood the price would be high. I don't get my car towed every day, all around it was a good experienc

Not sureCar towing
PatrickLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They got to where I was pretty quickly. Driver, Justin, was extremely helpful and nice. They really helped in a pinch.

Great priceCar towing
Sarah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mr. Steven was very kind and knowledgeable. I highly recommend this company and Mr. Steven

Car towing
Jazzii3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Quick response, Great customer service

Reasonable priceCar towing
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Friendly, fast, and professional. Thanks so much!

Reasonable priceSpecial vehicle towingCar towing
Ayana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Millennium Towing company definitely kept in touch and gave a great price. I would definitely call millennium for a towing.💓

Great priceSpecial vehicle towingCar towing
mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great job great person will know his job very well

Reasonable priceSpecial vehicle towingCar towing
TravisLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fast response, did everything to get car running before having to tow. Jack was awesome.

Reasonable priceBattery serviceCar towing
CLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Punctual, and professional. Friendly folks. Much appreciative for the service.

Reasonable priceCar towing
Jabreel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had one the best experiences with needing a tow. Had a lower control arm snap random on my truck. Had to get a tow they were the best price. And they could have just thrown my truck on and went about their business, but they took every precaution to make an already tough situation not worst, being sure to take extra…

Reasonable priceCar towing
Juan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Justin was great!!! Awesome service, was a comfortable experience, and quick service.

Reasonable priceCar towing
Tim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They had a quick response time. The driver was friend and efficient.

Reasonable priceCar towing
Vicky2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Will was absolutely very wonderful . I had my car towed to my house was a very pleasant experience except for having to pay ha ha but I will use you again

Reasonable priceCar towing
lashina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

So thankful for this tow they did not prey on the weak and vulnerable they came to my rescue instead I appreciate that God bless!!!

Reasonable priceCar towing
james4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very satisfied. Arrived sooner than expected, very polite and got the job done.

Not sureCar towing
Tim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My car was sitting in a dangerous stretch of the highway. Millennium was able to pick it up without my presence and get it to its destination. That's outstanding work in my book.

Not sureCar towing

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 58%Overpriced 4%Not sure 8%

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