How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%74+17.9Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREMillennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker
Reading, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #101Position by Experts Score among all companies we track in this category. of 144 towing services · 4.7★ from 1,378 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker for 8 kinds of job.
Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker for car towing
Clear ✕All 488 Google reviews tagged “Car towing” · showing 200
Driver came exactly when he said he would. My driver Will was friendly, helpful and efficient, Parked my car in front of my garage better than I could have.
Very speedy service. I only waited 20 minutes from the time I called for a tow. Jack was a pleasure to deal with. 5/5 stars. Highly recommend.
Excellent it was very quick. He was very nice and polite. I love it. Only thing is the price was really expensive but other than that everything else was fine thank you for your services.
At first very nervous but GOD WAS WITH US. WE FOUND THE LOCATION WITH EASE. PAID AND WENT OUR WAY. I understood the price would be high. I don't get my car towed every day, all around it was a good experienc
They got to where I was pretty quickly. Driver, Justin, was extremely helpful and nice. They really helped in a pinch.
Mr. Steven was very kind and knowledgeable. I highly recommend this company and Mr. Steven
Quick response, Great customer service
Friendly, fast, and professional. Thanks so much!
Millennium Towing company definitely kept in touch and gave a great price. I would definitely call millennium for a towing.💓
Great job great person will know his job very well
Fast response, did everything to get car running before having to tow. Jack was awesome.
Punctual, and professional. Friendly folks. Much appreciative for the service.
Had one the best experiences with needing a tow. Had a lower control arm snap random on my truck. Had to get a tow they were the best price. And they could have just thrown my truck on and went about their business, but they took every precaution to make an already tough situation not worst, being sure to take extra…
Justin was great!!! Awesome service, was a comfortable experience, and quick service.
They had a quick response time. The driver was friend and efficient.
Will was absolutely very wonderful . I had my car towed to my house was a very pleasant experience except for having to pay ha ha but I will use you again
So thankful for this tow they did not prey on the weak and vulnerable they came to my rescue instead I appreciate that God bless!!!
Very satisfied. Arrived sooner than expected, very polite and got the job done.
My car was sitting in a dangerous stretch of the highway. Millennium was able to pick it up without my presence and get it to its destination. That's outstanding work in my book.
This is the only company that showed up like they said they would out of 6 companies I called. Justin was amazing with communication and getting myself and my vehicle to safety. Would highly recommend!
Excellent and prompt service. Extremely happy with the customer service provided.
Excellent in every way
Incredible service! The nicest people to help in a stressful situation.
The dude who did my towing deserves a raise he took the time out to help me and even engaged in conversation with me to help not think about the situation he was overall a top notch guy and I appreciate both him and the company for helping me out today
Amazing customer service at the desk and amazing job towing my vehicle to where it needed to be I will be using them more often they are absolutely amazing
Great service and in a timely fashion
Came right out and helped me get my car towed back. Communicated effectively as well. I’ll definitely call back if ever needed again
Amazing and we’re very friendly and very personable but 100% recommend
We were broke down in a busy intersection during rush hour. The phone conversation was amazing, very calm and thorough even though I was full of anxiety. Tow truck showed up super fast and was super nice.
Very fast response time! Tow truck was there very fact, and it was a weekend as well! Also offered multiple ways to make a payment, which is convenient
I pray I never rent an electric car ever again, but if I do and I need assistance, I will definitely call Millennium Towing. Professional, personable, knowledgeable of their skills, and simply a life saver. I do apologize, I forgot my driver’s name, but he made sure I safe and secure in the car while he lifted the…
Guy was very friendly, super helpful!
Very quick and responsive. Jack was super nice and helpful
Most terrible experience i ever had from a towing company
Quick, fast, reasonably priced!! I called a tow company downtown and they quoted me $245. I needed my car towed 6 minutes down the road. I called millennium and they quoted me $140 but he wanted to see if he could get my car jumped first. The dispatch lady and the gentleman who towed my car were the sweetest people!…
Super fast and affordable. Our driver was super friendly and did a great job!
10/10 recommend! Driver showed up within 20 minutes of calling, excellent service. Friendly, respectful, and attentive. Worth every penny.
Friendly, affordable, and quick.
Guy was helpful, easy to talk to, and easy to work with
Amazing service! Was able to back my car in my garage since it was raining. Thank a lot!
James was very professional. Very nice guy. I was totally satisfied with your service. Will definitely use again.
Driver arrived quickly and was very friendly, rate was reasonable. Driver sent pictures and updates throughout the entire transaction and responded quickly to texts
Driver was very rude
I appreciate their prompt service cause I was scared to leave my vehicle in the restaurant's parking lot. Justin(tow truck driver) put my mind at ease with his prompt service and delivery. Thank you
Once I called it didn't take but 15-20 for the tow truck 2 come, extremely quick service, tow truck guy was super super nice.. great service all the way around 🥰
Quick under 15 minutes for tow truck to arrive
Nice work
Excellent communication with prompt and courteous service.
They were awesome. Very friendly! Great price even though it was a holiday. He made it to me in less than an hour as promised! I definitely recommend them!
My driver was very professional and friendly!
Truck needed towed. They were great
Friendly and professional! Would definitely recommend.
Timely response friendly driver
Great group of guys they will take care of anything you need! Not just cars anything!
Timing was perfect!
Great business i well recommend
The guy was extremely helpful, patient, quick, and obviously knew what he was doing.
Quick and easy
They showed up quickly and, The driver Damien advised me on what steps he’d take and good advice in making sure I had all necessary belongings before he hooked it up. He stopped to confirm destination address after before getting in to pull away. A real pro…
The ride was harsh but that can't be blamed on the tow driver. He was quick and efficient. He treated my car with car and placed it exactly where I wanted it.
Showed up extremely fast even with it being night time. Very nice and professional. Rates pretty standard compared to other companies.
Crystal and jimmy provided great Customer service even with the complications of trying to park the car. They still make sure that the car was parked safe and kept caustic communication.
showed up quick! wasn’t that expensive either, workers were super sweet and walked me through everything. highly recommend
Pleasant and quick
Tony and Damon came out and did a fabulous job. They were courteous, conscientious and exemplified what the Service industry should be about. Kudos guys.
Im sorry I don't remember the name of the technician, but he was friendly, accommodating, and pleasant to work with. Nothing but excellent things to say. A+
Prompt service, friendly interaction, I’m very Satisfied with my service
Driver was very friendly, easy to work with and efficient. Went exactly as I hoped.
The lady dispatcher was very sweet and helpful. The tow truck driver was quick and responsive on letting us hes location and showed up timely. Really afforable!!!!
Our tow driver went above and beyond to get my aunts location found. He didn't quit on us even though my aunt wasnt clear on her location. Thanks so much!
Crystal and David were the best! So kind and helpful!! I can't thank them enough for helping us tow our car in the middle of the night.
Excellent service
Good work
Helped me out of a jam! Thanks
Everything was smooth and timely. David (moon) was amazing going above and beyond to make this incident as painless as possible
Quick response,the driver was polite and very professional.i would recommend Millennium towing to all.
Man was awesome very helpful.
Best of The BEST!!! Only way to Fly... or have your car Fly... ;)
Prompt, professional, courteous. On a Holiday weekend.
Great place and people
Jack was amazing! Took great care of my car and was so helpful and kind throughout the whole process!
They sent a flat bed after finding that I had an all wheel drive vehicle. I feel like they took the extra time to get the tow right because they could have used dollies on the back of a regular tow truck, but tow operator did not not feel comfortable with that process so they brought in the flatbed and the tow was…
I will 100% use this towing service again and recommend them whenever someone needs a tow. They were to my location within 30 minutes. Jack was extremely professional and very good at his job. Very reasonable pricing as well. Top of the line experience!!!
Thank you for assisting my teenager with a tow to a shop!
Helped me out bigtime!! Nice folks, good service. Definitely go with Millennium.
Readily answered the phone, asked all the right questions in an efficient manner. Driver came soon, car arrived at shop on time. Price better than feared.
Steve was absolutely phenomenal! It only took maybe 20 minutes for him to get to me and it was a very quick loading and unloading process to get my car towed! And on Mother’s Day no less! Would absolutely recommend to anyone needing a tow!!
Amazing service
Car broke down in high traffic area tow came in less than 30 mins got me home safe and sound highly recommend this company great service
Great job, quick to show up, very respectful, and kind. Thankful for the help from Cody and Millennium Towing!
Best tow service around. The only one I'll use.
Guy showed up Early. Was attentive and could hold an Entertaining Conversation.
Millennium towing exceeding expectations. Reliable and quick service. Will be sure to use them again for any towing needs
Your driver was professional, took photos of my vehicle before I put it up on the lift to make sure there was no damage. You should talk to State Farm about getting on their towing list. Because I would love to use you with my Insurance, which is State Farm.
Beautiful , quick service. Jack is so sweet. I felt comfortable. Definitely recommend.
Jack was very polite , understanding and patient. Great job done!!
He did a good enough job. Just wasnt pleasant at all.
Quick arrival, quick pickup.... driver was on point, couple questions and the car was on the new flatbed and gone. Texted me when my car was dropped off and to whom. Recommended.
Awesome tow truck driver professional and fast
Came right away and were extremely professional. I was very impressed!
Awesome dispatcher, awesome driver, awesome experience.
Great Experience
Service was prompt and efficient. The driver was courteous and professional.
Great service and fast. Good price.
Driver showed up professional helped me out with battery. Had another two cars towed within the last few years. Worked with the same driver. Always professional.
The driver Steve was very pleasant and efficient. Will be coming back for my next towing needs because of his spectacular performance.
Amazing got my vehicle here quickly no issues
Marcos for some reason decorates their lot with boulders 😒 this happened at 3:15 in the morning on a Sunday night. The lady who answered was very kind and told me right away how much wenching would cost. Justin showed up in under 30 minutes and had us unstuck within 15! Maybe not even that long, my brain was a bit…
Great experience. Danny arrived quickly and handled my BMW with great care. High quality professionalism. Would recommend!
Quick, fast, easy, polite and affordable.
Auto tow was timely, associate friendly, no worries.
Awesome service. Jack was great, super helpful, and very friendly. Picked up my truck in a tough location with ease. Very grateful.
David was quick, professional and very kind. I appreciate his time and effort safely towing my car to my house.
Justin was on time, professional, and went straight to his business... Couldn't have asked for better service.
Arrived quickly and had my car in the shop within 30 minutes
Price was fantastic and service amazing. Michelle is top notch. I had a vehicle towed over 150 miles!!
Reasonable price and quick response time. Other towing services I called were twice the price of Millennium and 20 minutes longer response time. The driver was very helpful and kind to my daughter who was stranded at the gas station.
Great service and great pricing
We had a great experience with our tow this morning. Steve was our driver and he was excellent—super friendly, professional, and made a stressful situation a lot easier to deal with. He was quick to respond, efficient with the hookup, and got us taken care of without any hassle. Really appreciate the great service!
Jack, the driver that handled my car, was experienced and professional. His expertise allowed for timely and efficient service. Would definitely hire again for any vehicle with low clearance.
Our drive was prompt, professional and courteous! Saved me from a very dangerous predicament, and the price was very reasonable considering it was a Sunday night! Might I add we were in the middle of a weather emergency with When's exceeding 70 mph! Bravo 👏 Millennium towing!
The driver was excellent, and made the process effortless. Couldn't be happier.
They came within 5min and got me home in less than 20min. Price was very reasonable and fair
Justin came to save the day! He was great. Got there quicker than estimated and was very nice and real. Offered extra opinions on what to do with my car after the tow. Was very kind and would highly recommend. Did not break the bank either.
Appreciate the professionalism from the first phone call to (I believe Justin)’s efficiency and understanding. Highly recommend
Guys did a great job! Relatively cheap pricing, Offered a ride as well and a reference for any future roadside problems. Jack and Tom I believe were the guys on sight. Highly recommend this company yall. Thanks a lot!
Millennium was spectacular! Got me out of a bind late at night! Justin was pleasant, professional and easygoing. Would definitely use then again!!
Very fast and reliable service. very careful and consistent
Knowledgeable driver with a great personality and my dog liked him.
They did a great job keeping me posted about when they would arrive. And then the driver was friendly and patient. They helped ease a stressful situation. Thank you!
The driver was very friendly very nice very respectful. I appreciate it, sir. I enjoyed the service and enjoy talking to you. I will use your guide again thank you and God bless.
I set an appointment . They came early! That was awesome 😎!!!They dropped my car and I did not have to wait at all!!!!!! Thank you so much I appreciate the service and if I need y'all again I'm definitely call this service 🤟🏾🤓
I had a great experience with this company. On 2-13-26 I come out of kroger and my car would not start. I called and spoke with Jamie and she assured me she could have a driver out to help me within the hour. Darren was my hero. Great customer service from start to finish! Highly recommend them!
Really nice people!
They were fast and friendly when I needed help. I was from out of state and didn’t know where to even take my car. Michele helped me find a place close by. I would highly recommend them to others.
If you have the pleasure of getting Darren as your driver, you are in good hands. Very kind and helpful and just a joy to work with. Had a smile on his face the whole time. Did great work in getting my vehicle loaded from a tricky narrow driveway. Would definitely recommend 100%
They were excellent to work with and
My son had to get his truck towed today. The drivers name was Carl I believe. He did an awesome job and was super nice to us!
Overall great service! Justin was extremely helpful and quick! They were able to take my car over the river to KY from OH. Once the call was placed it was pretty much hands off from there!
Driver David was fast and got us out of the bad spot we was in.
Excellent experience with Millenium. I called 6 different tow companies in northern Cincinnati and they quoted me the best price. I was 25 minutes away from my car and they had their driver dispatched and waiting by the time I got there. Cody was knowledgeable and worked efficiently to pickup my car on one of the…
Arrived when expected and quick dispatch
Great service!
Great service! Best in the business
Nicole is a rockstar!! No matter how many times I called last night she was never rude or seemed like she was trying to push me off the phone!! Kudos to the tower he called and communicated with me every step of the way. I did not catch his name
My car has a couple issues wouldn’t start, so it needed to be towed to a shop. I called Millennium and they were incredibly kind on the phone and had someone come out within a half hour for a much lower price than expected. The driver was also great! Couldn’t have imagined an easier experience.
Do not use this towing.
Fast and polite. Thank you so much
Very frustrated with the service I received. For starters, I paid over $100 up front (which is reasonable obviously) BUT the man shows up & instantly starts making me feel dumb for the issues I was having with my car. Instead of towing me like I PAID FOR, he tells me he’s going to fix the problem. He then proceeds…
Great service. Really cared for my car.
Arrived earlier than expected. Reasonable rates
Fast. Affordable. Reliable. What more could you ask for.
AD was very professional, timely.and made the experience super cool. I highly recommend him for all your towing needs.
Cody was super friendly, and very efficient with how he handled our tight driveway. Crystal was speedy about getting our driver there in a timely manner that was convenient to our situation. Price was great for how far they had to go! Really appreciate Millennium’s service!
They was very quick of coming to help me affordable pricing and good to rely on wouldn’t go anywhere else
Dispatch was helpful and professional. Steve the tow truck driver was also excellent and extremely knowledgeable. On the higher end price wise but fast and excellent service.
Will showed up when the office said he would and he was easy to work with.
Dispatch was very courteous and knowledgeable. Driver showed up before estimated time and was very professional. Would highly recommend.
Great service.
Great quick tow, got me off the expressway in about 15 minutes from the time of call
We have used them many times over the years and never had an issue. Top notch company and drivers!
Very helpful and professional
Great timely service.
Rapid response. Friendly and professional service. Will use them again.
They where very busy today but still able to help with tow so thank you so much
Recommend this service Very good 👍
We had our four runner towed from our garage this morning. The gentleman was super nice and efficient and on time. Great work. We would definitely be using their service again!
Darron was amazing and professional and took good care of my car!!
Driver was very professional and timely even while being sick.
Driver was friendly and very helpful. Tow couldn't have gone smoother.
Arrived at same time payment processed ..did not leave me sitting in the cold .. got my vehicle to destination expeditiously. Staff on phone was easy to work with as well.
Great service, reasonable price, highly recommend, will definitely be using again if needed
Dispatcher answered quickly, driver retrieved and dropped off car within an hour of calling. Great service overall.
Very easy to get everything handled and was handled very smoothly!
I'm really happy that I called this tow truck company dispatch was amazing they showed up in a reasonable time and the tow truck driver Steve is who showed up he was very kind patient and he was very careful when he was getting my car up on the tow truck I really appreciate you guys and thank you guys for the great…
Fast service. Driver was great. Pricing fair. Definitely use them again. Highly recommend for any towing needs.
Tow truck came before I even arrive to my vehicle he was nice and very helpful and he said 30 mins to a hour and came in 15 minutes. It’s been a pleasure thank you !
Very professional, experienced, kind helpful.
Dispatch was very nice and helpful. The gentleman that came to tow my truck was on time and friendly. They communicated well with ETA and he arrived on time. I didn’t have to wait long. Would highly recommend this company.
Good customer service
The driver was very efficient and polite.
Awesome please Good people They took care of me on my vehicle and anytime I need a tow I am calling them
Great price and service. Was there in less than an hour. He dropped my car off at the shop and filled out paperwork and dropped off key.
The tow driver had great customer service!!!
Great client service!
Driver did an excellent job took before pictures for liability purposes so that he would not be responsible for any damage to the vehicle which I found to be a added benefit.
Great experience great turnaround time in the driver was very helpful!
Good service and respectable people
Prompt. Professional.
We had two tows. The first driver was very professional and courteous and communicated with photos once the car was delivered. That was the local tow in Cincinnati. We had the same car towed from Cincy to Columbus and there was not the same level of communication from the driver. Overall, we thank you for your assistance and thought the price was fair.
Towman Rob came to assist me and helped me get my car running again when I was about to spend more money. I still Paid for towing and I’m thankful that he came out to help. Thank you Millennum Towing
Fast and very professional service.
I drive a lowered car and both times I’ve used millennium towing they have taken great care of my car. They are quick and reliable.
The driver provided excellent service & was very kind! I appreciated his help!
Dispatch was very professional, driver was on time and pleasant to talk to.. Well use services again!! Thank you Millennium Towing!!💪🏽👍🏽
Awesome Job !! Give that gentlemen a raise 👏
Great service was really nice
Did a great job getting our car towed to the repair shop.
Driver was very nice
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 488 | — |
| Special vehicle towing | 132 | — |
| Local hauling | 42 | — |
| Battery service | 33 | — |
| Long distance hauling | 17 | — |
| Tire change | 14 | — |
| Motorcycle towing | 9 | — |
| Car lockouts | 5 | — |





