Experts Reviews · Company report
Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%74+17.9Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker

Reading, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #101Position by Experts Score among all companies we track in this category. of 144 towing services · 4.7★ from 1,378 Google reviews

Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 80% of towing services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 74% of towing services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 92% of towing services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 94% of towing services.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 100% of towing services.A
100

Reviews for your job

Customers hired Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker for 8 kinds of job.

Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker for car towing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.488
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Car towing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#51 / 103
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 488 Google reviews tagged “Car towing” · showing 60

Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Driver came exactly when he said he would. My driver Will was friendly, helpful and efficient, Parked my car in front of my garage better than I could have.

Great priceCar towing
MattLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very speedy service. I only waited 20 minutes from the time I called for a tow. Jack was a pleasure to deal with. 5/5 stars. Highly recommend.

Reasonable priceCar towing
Glenn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Fast, good prices, awsome guy hell yea

Customer photo from Glenn's review
Great priceCar towing
Regina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Excellent it was very quick. He was very nice and polite. I love it. Only thing is the price was really expensive but other than that everything else was fine thank you for your services.

OverpricedCar towing
Lillie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

At first very nervous but GOD WAS WITH US. WE FOUND THE LOCATION WITH EASE. PAID AND WENT OUR WAY. I understood the price would be high. I don't get my car towed every day, all around it was a good experienc

Not sureCar towing
PatrickLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They got to where I was pretty quickly. Driver, Justin, was extremely helpful and nice. They really helped in a pinch.

Great priceCar towing
Sarah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mr. Steven was very kind and knowledgeable. I highly recommend this company and Mr. Steven

Car towing
Jazzii3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Quick response, Great customer service

Reasonable priceCar towing
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Friendly, fast, and professional. Thanks so much!

Reasonable priceSpecial vehicle towingCar towing
Ayana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Millennium Towing company definitely kept in touch and gave a great price. I would definitely call millennium for a towing.💓

Great priceSpecial vehicle towingCar towing
mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great job great person will know his job very well

Reasonable priceSpecial vehicle towingCar towing
TravisLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fast response, did everything to get car running before having to tow. Jack was awesome.

Reasonable priceBattery serviceCar towing
CLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Punctual, and professional. Friendly folks. Much appreciative for the service.

Reasonable priceCar towing
Jabreel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had one the best experiences with needing a tow. Had a lower control arm snap random on my truck. Had to get a tow they were the best price. And they could have just thrown my truck on and went about their business, but they took every precaution to make an already tough situation not worst, being sure to take extra…

Reasonable priceCar towing
Juan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Justin was great!!! Awesome service, was a comfortable experience, and quick service.

Reasonable priceCar towing
Tim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They had a quick response time. The driver was friend and efficient.

Reasonable priceCar towing
Vicky2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Will was absolutely very wonderful . I had my car towed to my house was a very pleasant experience except for having to pay ha ha but I will use you again

Reasonable priceCar towing
lashina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

So thankful for this tow they did not prey on the weak and vulnerable they came to my rescue instead I appreciate that God bless!!!

Reasonable priceCar towing
james4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very satisfied. Arrived sooner than expected, very polite and got the job done.

Not sureCar towing
Tim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My car was sitting in a dangerous stretch of the highway. Millennium was able to pick it up without my presence and get it to its destination. That's outstanding work in my book.

Not sureCar towing
Rashanna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This is the only company that showed up like they said they would out of 6 companies I called. Justin was amazing with communication and getting myself and my vehicle to safety. Would highly recommend!

Great priceCar towing
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent and prompt service. Extremely happy with the customer service provided.

Reasonable priceCar towing
steven7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent in every way

Great priceCar towing
GregLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Incredible service! The nicest people to help in a stressful situation.

Reasonable priceCar towing
Craig1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The dude who did my towing deserves a raise he took the time out to help me and even engaged in conversation with me to help not think about the situation he was overall a top notch guy and I appreciate both him and the company for helping me out today

Reasonable priceCar towing
Mykel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing customer service at the desk and amazing job towing my vehicle to where it needed to be I will be using them more often they are absolutely amazing

Car towing
Jalal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service and in a timely fashion

Great priceBattery serviceCar towing
Derrick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Came right out and helped me get my car towed back. Communicated effectively as well. I’ll definitely call back if ever needed again

Car towing
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing and we’re very friendly and very personable but 100% recommend

Great priceCar towing
Jamie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We were broke down in a busy intersection during rush hour. The phone conversation was amazing, very calm and thorough even though I was full of anxiety. Tow truck showed up super fast and was super nice.

Great priceCar towing
Jimmy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very fast response time! Tow truck was there very fact, and it was a weekend as well! Also offered multiple ways to make a payment, which is convenient

Reasonable priceCar towing
YolandaLocal Guide · 132 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I pray I never rent an electric car ever again, but if I do and I need assistance, I will definitely call Millennium Towing. Professional, personable, knowledgeable of their skills, and simply a life saver. I do apologize, I forgot my driver’s name, but he made sure I safe and secure in the car while he lifted the…

Reasonable priceCar towing
KristenLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Guy was very friendly, super helpful!

Reasonable priceCar towing
Savi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very quick and responsive. Jack was super nice and helpful

Reasonable priceCar towing
PortiaLocal Guide · 97 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

Most terrible experience i ever had from a towing company

Car towing
AriannaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Quick, fast, reasonably priced!! I called a tow company downtown and they quoted me $245. I needed my car towed 6 minutes down the road. I called millennium and they quoted me $140 but he wanted to see if he could get my car jumped first. The dispatch lady and the gentleman who towed my car were the sweetest people!…

Great priceCar towing
Ashley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Super fast and affordable. Our driver was super friendly and did a great job!

Reasonable priceCar towing
Meghan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

10/10 recommend! Driver showed up within 20 minutes of calling, excellent service. Friendly, respectful, and attentive. Worth every penny.

Reasonable priceCar towing
Emily2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Friendly, affordable, and quick.

Car towing
Shaun8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Guy was helpful, easy to talk to, and easy to work with

Great priceCar towing
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Amazing service! Was able to back my car in my garage since it was raining. Thank a lot!

Reasonable priceCar towing
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

James was very professional. Very nice guy. I was totally satisfied with your service. Will definitely use again.

Reasonable priceCar towing
Jarad6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Driver arrived quickly and was very friendly, rate was reasonable. Driver sent pictures and updates throughout the entire transaction and responded quickly to texts

Reasonable priceCar towing
Barry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★

Driver was very rude

Reasonable priceCar towing
Felicia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

I appreciate their prompt service cause I was scared to leave my vehicle in the restaurant's parking lot. Justin(tow truck driver) put my mind at ease with his prompt service and delivery. Thank you

Not sureCar towing
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Once I called it didn't take but 15-20 for the tow truck 2 come, extremely quick service, tow truck guy was super super nice.. great service all the way around 🥰

Car towing
T2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Quick under 15 minutes for tow truck to arrive

Great priceCar towing
Cincinnati2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nice work

Reasonable priceCar towing
FamAcct4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent communication with prompt and courteous service.

Reasonable priceCar towing
Scherrie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They were awesome. Very friendly! Great price even though it was a holiday. He made it to me in less than an hour as promised! I definitely recommend them!

Reasonable priceCar towing
RayShaundraLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My driver was very professional and friendly!

Reasonable priceCar towing
Joey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Truck needed towed. They were great

Great priceCar towing
Nikki11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Friendly and professional! Would definitely recommend.

Car towing
Todd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Timely response friendly driver

Car towing
DamenLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great group of guys they will take care of anything you need! Not just cars anything!

Customer photo from Damen's reviewCustomer photo from Damen's review
Great priceSpecial vehicle towingCar towing
KAI2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Timing was perfect!

Not sureCar towing
BoLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great business i well recommend

Reasonable priceCar towing
Hope1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The guy was extremely helpful, patient, quick, and obviously knew what he was doing.

Reasonable priceCar towing
YvonneLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Quick and easy

Reasonable priceCar towing
Terry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They showed up quickly and, The driver Damien advised me on what steps he’d take and good advice in making sure I had all necessary belongings before he hooked it up. He stopped to confirm destination address after before getting in to pull away. A real pro…

Reasonable priceCar towing

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

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