Experts Reviews · Company report
Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%74+17.9Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker

Reading, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #101Position by Experts Score among all companies we track in this category. of 144 towing services · 4.7★ from 1,378 Google reviews

Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 80% of towing services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 74% of towing services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 92% of towing services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 94% of towing services.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 100% of towing services.A
100

Reviews for your job

Customers hired Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker for 8 kinds of job.

Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker for local hauling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Local hauling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 54
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 42 Google reviews tagged “Local hauling” · showing 40

Keith7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Best service, had a long narrow driveway and the, we're still able to get my truck out and to the mechanic

Customer photo from Keith's review
Great priceLocal hauling
PD11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fantastic job moving a very large toolbox! We greatly appreciate your help!

Local hauling
radio5134 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Helped me out bigtime!! Nice folks, good service. Definitely go with Millennium.

Reasonable priceCar towingLocal hauling
Quentin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Good people

Reasonable priceSpecial vehicle towingLocal hauling
Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a terrible event happen with my vehicle attempting to be stolen. They made it less stressful.

Local hauling
BrandiLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The process was easy. Customer service was the best! Highly recommend for towing needs!

Local hauling
Philippi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company is the best in Cincinnati the rates are like like everyone else's same price and nice peoplesaw

Car towingLocal haulingLong distance hauling
jeremy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The driver was very courteous, and he worked quickly. Very easy process and the price was fair, I’d recommend them.

Local hauling
Blake1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very happy with the service. On time and came out in the snow to tow my truck. Will call again if ever need too

Local hauling
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Charles provided excellent service and arrived early

Local hauling
tamla11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everytime I needed Millennium Towing they came to my business. Never had to wait hours. They are very professional in office and the driver. Will never use another towel service. Thanks!!!!!

Local hauling
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very pleasant experience. Helped me greatly when I was in a pinch on my way to work. The team is first class. Would use again. Thank you!

Local hauling
Monty9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were very prompt. Tony the driver was great! Secured my vehicle very safely. Unloaded at the delivery safely! Tony was great I highly recommend Millenium Towing and Tony!

Local haulingSpecial vehicle towing
ClaraLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The driver came earlier than expected. That was a good thing.

Local hauling
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service

Local hauling
Barney3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

First time ever needing to get a car towed. Millennium Towing was recommended to me by Forest Park Auto Repair. The service and responsiveness was beyond expectations. The driver who picked up the vehicle was courteous and made sure I was set before he left. Hopefully I won't need a tow again for a long time but…

Local hauling
Tim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Quick response. Very friendly.

Local hauling
JD3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

They was jhonny on the spot said a hr and was there in 15 minutes. I was doing a svc call on a dump truck in ky at the 189 mile post hit a pot hole broke a ball joint coming to cinn to get part I would recommend there towing service any time

Local hauling
vernaLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

The gentleman was very knowledgeable in a difficult situation. Showed care for my car as if it was his, made me feel totally at ease.

Local hauling+ Punctuality+ Quality+ Value
Chris10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nick was great and they was fast getting to me

Local hauling
Kelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys took so good care of me and my truck. From Mike towing my truck to Dave delivering my trailer and buying lunch to Tim fixing my burnt wires and air lines under my truck. My work is all on scheduled times and I can not miss my appts and they did their best.. over and above! Excellent customer service…

Local haulingSpecial vehicle towingService not listed+ Punctuality+ Quality+ Professionalism
Stephen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I'm out of town visiting the Cincinnati baseball stadium when my truck catches fire. I call Millennium Towing and was instantly speaking with a professional. He ask all my information and was given an approximate time they would arrive. The driver (Spicy) Dave was quite a professional. I would highly recommend…

Local haulingSpecial vehicle towing+ Punctuality+ Quality+ Professionalism
Dave6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tod was Great! I was stuck on an overpass in my 1982 Mercedes on I-71 North just out of downtown. There was about a foot of space between the car and the traffic lane. He was intrepid! He knew exactly where the hooks were Supposed to go. He told me to get out on the passenger side and sit in his vehicle. I was…

Local hauling+ Professionalism
Kaela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a great experience with Millennium towing! Customer service was excellent and Darren was a great driver to work with. He didn’t have an easy task hauling my shipping container but he did it and I felt the price was very reasonable! Big props to Darren for handling this tow like a champ. Will definitely use again in the future.

Local haulingSpecial vehicle towing+ Professionalism+ Value
MikeLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Recently, 5:30am otw to work my 2001 suburban decided to quit (fuel pump issue). I randomly called Millenium towing, 24 hr service and they promptly answered my call for help as I sat on the side of interstate 275. They arrived in about 15 minutes, Tim, the driver suggested I sit in his tow cab to warm up. We were…

Local hauling+ Punctuality+ Quality+ Professionalism
Janelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was about to leave Cincinnati, but had issues with my vehicle. It was especially concerning because I was by myself in a place not close to home. I called Millennium Towing & Recovery and they were exceptionally helpful. The customer service was nothing short of phenomenal. The gentleman Anthony (A.K.A. Tony) who…

Local haulingLong distance haulingService not listed+ Punctuality+ Quality+ Professionalism
Allison7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My car was towed to a shop previously and I needed to get it from the shop to my apartment to do the work myself on it. Called millennium and they said it’d be an hour from whenever I called back and needed it. Called back when I was ready to get it towed. They were there within a half hour which was awesome. Kevin…

Local hauling+ Punctuality+ Quality+ Professionalism
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Good customer service! The gentleman that towed the car was very nice.

Local hauling+ Punctuality+ Quality+ Professionalism
Christopher3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Long distance haulingLocal hauling
Chris11 months ago★★★★★

Rating only, no written review.

Great priceLocal hauling
Mari1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Car towingLocal hauling
kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Car towingLocal haulingSpecial vehicle towing
Greg6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Local hauling
Frank4 years ago★★★★★

Rating only, no written review.

Car towingLocal hauling
Eric1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Car towingLocal hauling
Sam4 years ago★★★★★

Rating only, no written review.

Local hauling
AliceLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Car towingLocal haulingSpecial vehicle towing
LaQuita10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Local hauling+ Punctuality+ Quality+ Professionalism
Raymond2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Local hauling+ Quality
Big2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

Car towingLocal haulingLong distance hauling+ Punctuality+ Quality+ Professionalism

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 58%Overpriced 4%Not sure 8%

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