Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%74+17.9Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker

Reading, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #101Position by Experts Score among all companies we track in this category. of 144 towing services · 4.7★ from 1,378 Google reviews

📞 Call (513) 937-1371Request a call backWebsite ↗

Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 80% of towing services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 74% of towing services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 92% of towing services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 94% of towing services.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 100% of towing services.A
100

Reviews for your job

Customers hired Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker for 8 kinds of job.

Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker for long distance hauling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.71
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Long distance hauling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#45 / 48
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Long distance hauling”

Bill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We have used them several times and always do a great job.

Customer photo from Bill's review
Reasonable priceLong distance hauling
MelissaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service!!! I had medical issues and they got to me so quickly and the driver was so nice and courteous. We talked and he was explaining things on the 2hr ride. I would use them 100 times over again. Grat experience!!

Long distance hauling
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent professional Timely courtesy affordable service I have them on speed dial I will be using them if I have to in the future thanks

Car towingLong distance hauling
robert13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Driver was on time and very professional and friendly. And the price was very reasonable.

Long distance hauling
Philippi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company is the best in Cincinnati the rates are like like everyone else's same price and nice peoplesaw

Car towingLocal haulingLong distance hauling
Elmer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This towing company was very efficient and reliable when it came to dropping my wife 3Wheeler off to the shop .

Long distance hauling
ADL1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

We had to call a tow truck early Sunday morning. Millennium Towing & Recovery was the first company to pick up their phones and rush to help us. Dave is an awesome guy, very hard working professional. He helped me with his good advices. Certainly, I do recommend them if anyone needs a professional service. Thanks a…

Long distance hauling
LeahLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Joel was very patient with me. There was a misunderstanding but he was still very nice and polite while we sorted it out. He was very communicative and he even told me not to worry about the fee for the extra couple of miles. He towed the car from Cincinnati to indianapolis, and never seemed bothered or irritated by…

Car towingLong distance hauling
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He was on time great attitude and he a real good driver he can drive the heck out of that big tow truck thanks

Long distance hauling
Janelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was about to leave Cincinnati, but had issues with my vehicle. It was especially concerning because I was by myself in a place not close to home. I called Millennium Towing & Recovery and they were exceptionally helpful. The customer service was nothing short of phenomenal. The gentleman Anthony (A.K.A. Tony) who…

Local haulingLong distance haulingService not listed+ Punctuality+ Quality+ Professionalism
LifelongLocal Guide · 120 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve been driving for 30 years and a large part of that was driving a commercial Truck so you could say that I have had to utilize a tow company several times over the years. Last Thursday I was in Cincinnati and the DEF system went down on my truck and I found myself needing to be towed to Lexington Ky, so I jumped…

Long distance haulingSpecial vehicle towing+ Punctuality+ Quality+ Professionalism
Don1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★

Ripped me of did not tow it to the place I asked an paid for put it in there lot without concent double charged me didn't fix my tire an I got it out moved it off there property in a diffrent parking lot an 8 hours later re towed it on own free will an charged me again. They are horrible people. Do not use them I promise it was more then just 👎 bad

Long distance hauling− Professionalism
Joshua4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Not sureCar towingLong distance hauling
Bernabe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Great priceLong distance hauling
Christopher3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Long distance haulingLocal hauling
Michelle3 years ago★★★★★

Rating only, no written review.

Long distance hauling
Big2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

Car towingLocal haulingLong distance hauling+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 58%Overpriced 4%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Car towing488—
Special vehicle towing132—
Local hauling42—
Battery service33—
Long distance hauling17—
Tire change14—
Motorcycle towing9—
Car lockouts5—

Compare with

FM Towing LLC logoFM Towing LLCExperts Score 100Reading · 5.00★M.L. Johnson Roadside Service logoM.L. Johnson Roadside ServiceExperts Score 97Reading · 5.00★Englewood Truck Towing and Recovery logoEnglewood Truck Towing and RecoveryExperts Score 95Reading · 4.93★