Experts Reviews · Company report
Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%74+17.9Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker

Reading, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #101Position by Experts Score among all companies we track in this category. of 144 towing services · 4.7★ from 1,378 Google reviews

Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 80% of towing services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 74% of towing services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 92% of towing services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 94% of towing services.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker is better than 100% of towing services.A
100

Reviews for your job

Customers hired Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker for 8 kinds of job.

Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker for tire change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.71
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Tire change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#54 / 58
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Tire change”

Kendra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Only actually 24hr roadside service open. A life saver, thanks for getting me back on the road.

Tire change
Cheola3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

super quick service after hours of waiting for other places! David was insightful and had all the gear ready! He even marked where my tire was punctured and carried it to my porch. I hope my insurance reaches out to you first if i'm ever stuck again.

Not sureTire change
Kaitlin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They were there so quickly when I got a flat tire in the middle of a heat wave.

Tire change
Harry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My girlfriend had a flat tire on her way to class. Tech showed up within 10 minutes. Very impressed.

Great priceTire change
Jerry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fantastic. Mechanic was fast. Very friendly and generally positive. I'll use them again.

Reasonable priceTire change
regina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I wasn't scared when showed up. He was kind and helpful!

Tire change
Primp6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Was so fast on the call. Came quick changed tire in less than 10mins in the freezing cold

Reasonable priceTire change
Rich2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Service and technician were on site and on time and made a frustrating experience very less frustrating. Took care of issue and was excellent taking care of all issues getting me back on road in no time. Thank you for taking care of me ... Highly recommend!!!!

Reasonable priceTire change
Antonette12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

I didn’t appreciate how unprepared the technician was to help me. He didn’t know the color of my car a drove right pass me. He didn’t know to bring the right size jack for an suv to get it high enough which ended up taking him 1hr and 1/2 to replace the tire. So crazy

Tire changeService not listed
B.6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I hit an object in the road and ended up with a flat tire I could not change myself due to a stripped lug nut. Wyoming police stopped by and recommended Millennium Towing. I am glad they did. The dispatcher was friendly and a tow truck arrived within minutes. They took care of my problem and had me back on the road…

Tire change
Ted3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The tech arrived at the time promised. He completed the work quickly. I’m very pleased with their professionalism, the quality of their work and their price. We will be calling them again!

Tire change
tim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Tire change
Tim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Tire change
Crystal7 months ago★★★★★

Rating only, no written review.

Reasonable priceTire change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 58%Overpriced 4%Not sure 8%

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