Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
Google reviewers rate Miller-Bradford & Risberg Inc highly, citing knowledgeable and helpful staff in parts and sales departments. Customers frequently mention efficient service, friendly interactions, and reliable availability of equipment and parts for various projects. One review noted limited communication time, though overall feedback emphasizes positive experiences with the Rockford location's team and pricing.
Data from Google, last updated November 11, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
48 Google reviews we collected
Phrases our text analysis found in 26 written reviews
How often each topic comes up in the written reviews
We read 26 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The employees that work here are very helpful and knowledgeable.”
“The customer service at Miller-Bradford&Risberg is top notch.”
“Zach and Dean at the parts counter are always easy to work with to get me parts for the current job at hand.”
“Devan worked with me, to make sure we had it on time and the equipment was nice and clean.”
“Bought a case 2000 1845c about 9 ish years ago, excellent sales dept and great prices.”
praise complaint · found by our text analysis, Google review wording unchanged.
They have a Sales Rep who covers the Rockford area. He is a great individual. He is very knowledgeable and personable. Working with him is an experience unlike any other sales experience I have ever encountered. It is a lost art my friend and you are leading the pack!! Keep it rockin' Devan!!
Devan worked with me, to make sure we had it on time and the equipment was nice and clean.
Your parts and service department are great. I've been buying my equipment in Rockford since 1995. Dave in the sales department always takes good care of me.
Great help from Zach in the parts department will definitely do business again there.
Zach and Dean at the parts counter are always easy to work with to get me parts for the current job at hand.
did an excellent job. Called back, and sent the pricing over. Cannot ask more than that.
4.8 ★★★★★ 48 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They have a Sales Rep who covers the Rockford area. He is a great individual. He is very knowledgeable and personable. Working with him is an experience unlike any other sales experience I have ever encountered. It is a lost art my friend and you are leading the pack!! Keep it rockin' Devan!!
The guys in parts are easy to work with.
Snow storm, part in stock, picked up part! Saved the day!
The employees that work here are very helpful and knowledgeable.
Devan worked with me, to make sure we had it on time and the equipment was nice and clean.
Your parts and service department are great. I've been buying my equipment in Rockford since 1995. Dave in the sales department always takes good care of me.
Best customer service I've had.
Great help from Zach in the parts department will definitely do business again there.
Zach know his parts
Zach is the man in parts.
Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
