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Miller Tire & Service

Auto repair shop · Grand Island, NE · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%65+35.5Reliability 24%50+12.1Value 14%97+13.7Replies to reviews 7%99+7Momentum penalty95−0.5Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#68 of 86 tire repair shopsPosition by Experts Score among all companies we track in this category. · better than 21%
4.6 ★★★★★ 473 Google reviews · 24 photos
82%five-star reviews
4.59★last 12 monthsAverage stars on reviews from the last 12 months only.
9.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
82%reviews answered by the owner
Oct 2026latest review

Miller Tire & Service at a glance

Google reviewers rate Miller Tire & Service 4.6 out of 5 based on 473 reviews, with the owner responding to 82% of feedback. Customers frequently cite friendly staff, reasonable pricing, and the shop's willingness to assist travelers with urgent tire repairs or stay open late to accommodate schedules. However, several low-star reviews highlight concerns regarding unexpected diagnostic fees, perceived overcharging for parts, and instances where vehicle issues were not resolved correctly or communication was lacking.

  • Google rating: 4.6 out of 5 from 473 reviews (82% five-star).
  • Reviews on this page: 473 Google reviews (314 with written comments, 10 with photos).
  • Owner responses: the business replied to 82% of reviews.
  • Most recent review: October 26, 2026.
  • Service: Tire Repair Shop serving Grand Island, Nebraska.

Data from Google, last updated November 2, 2026.

Score profile vs other tire repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: reliability.

Satisfaction65Reliability50Craft & service100Value97Momentum95Replies to reviews99Satisfaction: 65 (median 82)Reliability: 50 (median 78)Craft & service: 100 (median 99)Value: 97 (median 100)Momentum: 95 (median 100)Replies to reviews: 99 (median 48)
Miller Tire & ServiceTire Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Miller Tire & Service: 65/100 on this factor. Category median: 82.B
65
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Miller Tire & Service: 50/100 on this factor. Category median: 78.C
50
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Miller Tire & Service: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Miller Tire & Service: 97/100 on this factor. Category median: 100.A
97
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Miller Tire & Service: 95/100 on this factor. Category median: 100.A
95
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Miller Tire & Service: 99/100 on this factor. Category median: 48.A
99

Bar = this company · dark tick = category median.

Star ratings

473 Google reviews we collected

  • 5 stars39082%
  • 4 stars419%
  • 3 stars123%
  • 2 stars71%
  • 1 star235%

Praise vs complaints

Phrases our text analysis found in 314 written reviews

  • Praise38396%
  • Complaints184%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1478%
  • Reasonable211%
  • Overpriced211%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude10326%
  • Quality & results9022%
  • Speed & response7719%
  • Price & value5614%
  • Would recommend389%
  • Honesty & trust297%
  • Communication82%

What customers talk about

We read 314 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “This crew is respectful, timely, and down to earth with their approach and their explanations.”
  • “Friendly staff, great service, & reasonable prices!”
    “Came for an alignment left with a broken bumper, damaged rotor, damaged new rim, they proceeded too take no responsibility for rim falling off on a "p…”
  • “We had a flat while traveling, these guys got us fixed up and back on the road quickly!”
    “I came in 2 weeks ago to get 2 tires fixed that were slowly leaking.”
  • “It was a ways off the interstate but very worth it.”
    “You just keep taking advantage of a single mom by selling her overpriced products and parts that you won’t even stand behind.”
  • “…off to get me out the door super great guys and great service highly highly recommend 5 stars💯…”
    “Ultimately, I do not recommend this place; perhaps they didn't even check the car, or they simply didn't do their job right.”
  • “They will definitely let you know upfront what is wrong & work to help you improve your situation on whatever budget you have .”
    “…lers they lost a loyal customer and I hope they reply and tell me I'm lying cause I will post pictures of the estimate they gave me and what I actuall…”
  • “We explained our situation and without hesitation they said to come on in - they'd be happy to help us.”

People customers mention

  • Danny 12 reviews
  • Blake 7 reviews
  • Adam 7 reviews
  • Bill 6 reviews
  • Pros 4 reviews
  • Brandon 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Miller Tire & Service for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

kathieLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing service! We had a flat while traveling, these guys got us fixed up and back on the road quickly!

Great priceTires
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our travel trailer lost a wheel near Grand Island on our way home to Ohio. Richard Schmidt with Miller Tire did far more than necessary to get us on our way the next day and make sure we didn't have trouble with other wheels. He was far more than cordial. He made sure the trailer was plugged in so we didn't food in refrigerator. Highly recommend.

DaveLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★

This would have been a 5 star review, but there were some issues. First of all, you should not have charged a diagnostic fee without letting the customer know ahead of time. You also are charging astronomical amounts for parts and labor. Last, I was promised a discount that did not take place. We realize this is a…

Overpriced
Jillian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The place has dropped everything to help me out more than once, even staying open long after scheduled hours to make sure I was taken care of. This crew is respectful, timely, and down to earth with their approach and their explanations. 10/10

Great priceTires
Kyle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Friendly staff, great service, & reasonable prices! I have been and will remain a repeat customer, I have had my fleet vehicle serviced here over the years and go to them for all my tire needs.

Great priceTiresGeneral repairs & maintenance
MichelleLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The guys are great and very knowledgeable. I have bought 3 sets of tires from Miller's Tire.

Great priceTires

Photos

Customer reviews

4.6 ★★★★★ 473 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Lucy NegreteLocal Guide · 229 reviewsTotal number of Google reviews Lucy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The guys always do a good job and gives me good deals.

Response from the owner · 4 years ago

Lucy, we are dedicated to providing quick service for every guest and we appreciate your five-stars. Thank you!

Greg StatlerLocal Guide · 131 reviewsTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service and good prices.

  • Price assessment: Reasonable price
  • Services: Tires
Response from the owner · a week ago

Thank you for the positive review, Greg Statler. We are glad to hear you had a good experience with our team. We appreciate your support and look forward to serving you again.

kathie licataLocal Guide · 32 reviewsTotal number of Google reviews kathie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing service! We had a flat while traveling, these guys got us fixed up and back on the road quickly!

  • Price assessment: Great price
  • Services: Tires
Response from the owner · a month ago

kathie licata, thank you for taking the time to leave a review. We are pleased to know your experience with us was a positive one. We appreciate your support.

Robert Hoffman3 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our travel trailer lost a wheel near Grand Island on our way home to Ohio. Richard Schmidt with Miller Tire did far more than necessary to get us on our way the next day and make sure we didn't have trouble with other wheels. He was far more than cordial. He made sure the trailer was plugged in so we didn't food in refrigerator. Highly recommend.

Response from the owner · 2 months ago

Robert Hoffman, thank you for taking the time to leave a review. We are pleased to know your experience with us was a positive one. We appreciate your support.

Dave MillerLocal Guide · 44 reviewsTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This would have been a 5 star review, but there were some issues. First of all, you should not have charged a diagnostic fee without letting the customer know ahead of time. You also are charging astronomical amounts for parts and labor. Last, I was promised a discount that did not take place. We realize this is a business and you need to make a profit, but please be reasonable with what you charge customers for parts. As an update, upon calling and speaking with Dan it seemed to resolve some concerns.

  • Price assessment: Overpriced
Response from the owner · 3 months ago

We value your feedback, Dave Miller, and regret that your visit did not meet expectations. If you are willing to share more, we would like to better understand the situation. Please reach us at (308) 675-2445.

Jillian Dvorak2 reviewsTotal number of Google reviews Jillian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The place has dropped everything to help me out more than once, even staying open long after scheduled hours to make sure I was taken care of. This crew is respectful, timely, and down to earth with their approach and their explanations. 10/10

  • Price assessment: Great price
  • Services: Tires
Response from the owner · 3 months ago

We appreciate your feedback, Jillian Dvorak. It is great to know you had a positive visit with us. We look forward to assisting you in the future.

jaden robertsLocal Guide · 23 reviewsTotal number of Google reviews jaden has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everyone is great. They go out the way to take care of you.

  • Price assessment: Great price
  • Services: Tires
Response from the owner · 4 months ago

Thank you for the kind review, jaden roberts. Our team is glad to have earned your trust. We're here whenever you need us!

Kyle Anderson4 reviewsTotal number of Google reviews Kyle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly staff, great service, & reasonable prices! I have been and will remain a repeat customer, I have had my fleet vehicle serviced here over the years and go to them for all my tire needs.

  • Price assessment: Great price
  • Services: Tires, General repairs & maintenance
Response from the owner · 4 months ago

We appreciate your feedback, Kyle Anderson. It is great to know you had a positive visit with us. We look forward to assisting you in the future.

Antonio Diaz3 reviewsTotal number of Google reviews Antonio has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very good

Response from the owner · 4 months ago

Thank you for the kind review, Antonio Diaz. Our team is glad to have earned your trust. We're here whenever you need us!

Michelle KaupLocal Guide · 14 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The guys are great and very knowledgeable. I have bought 3 sets of tires from Miller's Tire.

  • Price assessment: Great price
  • Services: Tires
Response from the owner · 5 months ago

Thank you for the positive review, Michelle Kaup. We are glad to hear you had a good experience with our team. We appreciate your support and look forward to serving you again.

Miller Tire & Service on Google Maps →

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