Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%65+35.5Reliability 24%50+12.1Value 14%97+13.7Replies to reviews 7%99+7Momentum penalty95−0.5Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCOREMiller Tire & Service
Grand Island, NE · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #68Position by Experts Score among all companies we track in this category. of 86 tire repair shops · 4.6★ from 473 Google reviews
Report card
Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Miller Tire & Service is better than 65% of tire repair shops.B
65
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Miller Tire & Service is better than 50% of tire repair shops.C
50
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Miller Tire & Service is better than 100% of tire repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Miller Tire & Service is better than 97% of tire repair shops.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Miller Tire & Service is better than 95% of tire repair shops.A
95
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Miller Tire & Service is better than 99% of tire repair shops.A
99
Reviews for your job
Customers hired Miller Tire & Service for 8 kinds of job.
Miller Tire & Service for steering & suspension repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 2 Google reviews tagged “Steering & suspension repair”
JosephLocal Guide · 84 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Great service and great people. 👍👍👍👍👍
BrakesSteering & suspension repairTire rotations
AliciaLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Dusty takes good care of me and all my vehicles. I won't go anywhere else!!
Air & cabin filter replacementBatteryBrakes+ Punctuality+ Quality+ Professionalism
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 78%Reasonable 11%Overpriced 11%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 24 | — |
| Wheel alignment | 6 | — |
| General repairs & maintenance | 5 | — |
| Oil change | 4 | — |
| Brakes | 3 | — |
| Electrical repair | 3 | — |
| General repairs | 3 | — |
| Engine repair | 2 | — |
