Analyzing 8,659,7728.7M ReviewsFor 24,72424.7K Experts

Experts Reviews · Company report
Miller Tire & Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%65+35.5Reliability 24%50+12.1Value 14%97+13.7Replies to reviews 7%99+7Momentum penalty95−0.5Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

Miller Tire & Service

Grand Island, NE · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #68Position by Experts Score among all companies we track in this category. of 86 tire repair shops · 4.6★ from 473 Google reviews

📞 Call (308) 675-2445Request a call backWebsite ↗

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Miller Tire & Service is better than 65% of tire repair shops.B
65
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Miller Tire & Service is better than 50% of tire repair shops.C
50
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Miller Tire & Service is better than 100% of tire repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Miller Tire & Service is better than 97% of tire repair shops.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Miller Tire & Service is better than 95% of tire repair shops.A
95
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Miller Tire & Service is better than 99% of tire repair shops.A
99

Reviews for your job

Customers hired Miller Tire & Service for 8 kinds of job.

Miller Tire & Service for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.71
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 61/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#50 / 58
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Tires” · showing 20

GregLocal Guide · 131 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great service and good prices.

Reasonable priceTires
kathieLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing service! We had a flat while traveling, these guys got us fixed up and back on the road quickly!

Great priceTires
Jillian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The place has dropped everything to help me out more than once, even staying open long after scheduled hours to make sure I was taken care of. This crew is respectful, timely, and down to earth with their approach and their explanations. 10/10

Great priceTires
jadenLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Everyone is great. They go out the way to take care of you.

Great priceTires
Kyle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Friendly staff, great service, & reasonable prices! I have been and will remain a repeat customer, I have had my fleet vehicle serviced here over the years and go to them for all my tire needs.

Great priceTiresGeneral repairs & maintenance
MichelleLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The guys are great and very knowledgeable. I have bought 3 sets of tires from Miller's Tire.

Great priceTires
andrea9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The guys at Miller Tires were fantastic. We had the ever so fun blowout on the freeway not once but twice and we were totally taken care of. I don’t live in this area (Oregon is home) but if I did I would gladly do business more frequently here. Even with the “adventure “ and stress we never felt like we were being…

Great priceTires
Nancy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Nice waiting area and very professional. Good value. Traveling home to Northeast Nebraska on I-80: nail in tire for all-wheel vehicle. Glad I looked for a downtown Grand Island business to take care of this unfortunate mishap.

Tires
AllisonLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The guys at Miller Tire are freaking awesome 💯😎!! I came in for low tire pressure and they found out that the tire causing trouble was dangerously shredded on the inside. They hooked me up with a used tire and got me back on the road safely!! 10 ⭐ service!! I will ALWAYS recommend 😁👌

Great priceTires
Casey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Everyone I’ve done business with here has been excellent. Irvin went above and beyond while having quite a bit of work done on my vehicle this most recent time. Never had an issue with this shop and won’t take my vehicles anywhere else!

Great priceTiresGeneral repairs & maintenanceTire rotations
JasmineLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Bill and Danny are amazing! They made sure my car was in perfect shape by the time I left! Only place I trust with my tires & etc!

Great priceTires
Monica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We brought in my sons car for maintenance. Bill and Danny were very helpful, explanatory and patient. They were more than happy to help. Sense of humor and professional.

Great priceTires
BraxtonLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Greatest mechanics in Grand Island! Very friendly and decently priced. The owner is awesome. Definitely recommend!

Great priceTires
JosephLocal Guide · 84 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great service and great people. 👍👍👍👍👍

BrakesSteering & suspension repairTire rotations
T2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★

I am not happy with some of the services I received. I wish they would have focus more on what the customer wanted, not what was easy for the shop.

Steering & suspension replacementTires
Tim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Got new rims and tires on my Honda Civic. Everything seems good on the work performed. The whole process took about 4 hours out of my day which wasn’t too bad. Thank you Tedd and team.

TiresWheel alignment
AustainLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys really are pros. Fantastic service and great communication throughout the process. Thanks fellas

Tires
Devyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★

Took me a while debating to leave a review, but here it is. At first I was tremendously impressed at their overall service, they worked with me and acted like my friends to get the best rims and tires along with trade in. Recommended them to everyone I knew. But apon getting my wheels and at home I noticed they put…

Tires
Kylee9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Got me in for a damaged tire and rotation ASAP and had it fixed hours before I needed my vehicle back 👍

TiresWheel alignment
Tim10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I went in to get tires installed. We had talked and scheduled the appointment before hand. They had an issue with communication upfront and the correct tires were not on hand in the quantity necessary. I wasn't sure what we were gonna do because I was being picky when I picked the tire. Adam took care of everything…

Tires+ Punctuality+ Quality+ Professionalism

Show more tires reviews (4 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 78%Reasonable 11%Overpriced 11%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tires24—
Wheel alignment6—
General repairs & maintenance5—
Oil change4—
Brakes3—
Electrical repair3—
General repairs3—
Engine repair2—

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