Handyman/Handywoman/Handyperson · San Dimas, CA · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 38 handymeniPosition by Experts Score among all companies we track in this category. · better than 76%
5.0★★★★★48 Google reviews · 23 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently describe the service as professional, punctual, and reasonably priced, with reviewers highlighting effective communication and fair estimates. The work covers a wide range of projects including painting, flooring installation, bathroom remodeling, plumbing repairs, and deck construction, often noted for attention to detail and clean job sites. All forty-eight reviews are five-star, and the owner responded to a small percentage of the feedback.
Google rating: 5.0 out of 5 from 48 reviews (98% five-star).
Reviews on this page: 48 Google reviews (47 with written comments, 7 with photos).
Owner responses: the business replied to 8% of reviews.
Most recent review: September 9, 2026.
Service: Handyman serving San Dimas, California.
Data from Google, last updated October 26, 2026.
Score profile vs other handymen
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Milwatts Handyman ServicesHandymen median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Milwatts Handyman Services: 98/100 on this factor. Category median: 94.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Milwatts Handyman Services: 98/100 on this factor. Category median: 97.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Milwatts Handyman Services: 98/100 on this factor. Category median: 98.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Milwatts Handyman Services: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Milwatts Handyman Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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Bar = this company · dark tick = category median.
Star ratings
48 Google reviews we collected
5.0of 5
5 stars4798%
4 stars12%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 47 written reviews
100%praise
Praise134100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price360%
Reasonable240%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2418%
Speed & response2418%
Price & value2418%
Would recommend2116%
Quality & results1914%
Honesty & trust1511%
Communication75%
What customers talk about
We read 47 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very professional, reliable, and did an excellent job.”
“They were very efficient and very communicative with our needs and what we were looking for .”
“His work is alway perfection, he gives very fair and accurate estimates.”
“I will definitely reach out to Hugo for my next project and highly recommend his services!”
“They did a great job redoing our bathroom our kitchen and with different repairs around the house.”
“A rare find for a superb handyman who is honest, fair, detailed, and professional.”
“He's a very experienced and detail-oriented professional who was able to explain my home problems to me in a simple way.”
People customers mention
Hugo17 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Milwatts Handyman Services for 8 kinds of job. Pick one to see what they paid and said.
Maria3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Hugo and his crew helped us out when we bought our house. They did a great job redoing our bathroom our kitchen and with different repairs around the house. They were very efficient and very communicative with our needs and what we were looking for . Thank you so much for . everything.
General constructionRemodelingGeneral repairs
Verne4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Hugo has completed several projects at my home. His work is alway perfection, he gives very fair and accurate estimates. I like to think outside the normal box with ideas which Hugo is always willing and able to bring perfectly to my vision. Honestly, I can’t recommend him more highly.
Great priceGeneral constructionTile work installationPaint indoors
Yosaira2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Hugo is Great handyman! Very professional, reliable, and did an excellent job. He was on time, paid attention to detail, and made sure everything was done right. I would definitely recommend his service
Sara2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Hugo was great. I had such a great service with a reasonable price for reverse osmosis installation and air gap installation. Hugo was punctual and professional all throughout. I would definitely use his service again!!!
AlexLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Hugo and his team did a fantastic job painting and installing new vinyl floors in my condo. I purchased the flooring from Floor & Decor, and Hugo generously offered to pick it up for me, which was incredibly helpful.Overall, the team was super efficient, delivered high-quality work, kept the workspace clean, and…
Install flooringPaint indoors
Alicia2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Hugo is a good and honest contractor ! My patio cover look amazing . A+ service !
Hugo and his crew helped us out when we bought our house. They did a great job redoing our bathroom our kitchen and with different repairs around the house. They were very efficient and very communicative with our needs and what we were looking for . Thank you so much for . everything.
Services: General construction, Remodeling, General repairs, Plumbing fixture installation
Verne Wagner4 reviewsiTotal number of Google reviews Verne has written across all businesses on Google Maps, not just this one.
Hugo has completed several projects at my home. His work is alway perfection, he gives very fair and accurate estimates. I like to think outside the normal box with ideas which Hugo is always willing and able to bring perfectly to my vision. Honestly, I can’t recommend him more highly.
Price assessment: Great price
Services: General construction, Tile work installation, Paint indoors, Cabinet painting, Remodeling, General repairs, Plumbing fixture installation, Interior painting, Exterior painting, Drywall repair
Yosaira montoya2 reviewsiTotal number of Google reviews Yosaira has written across all businesses on Google Maps, not just this one.
Hugo is Great handyman! Very professional, reliable, and did an excellent job. He was on time, paid attention to detail, and made sure everything was done right. I would definitely recommend his service
Sara Choi2 reviewsiTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
Hugo was great. I had such a great service with a reasonable price for reverse osmosis installation and air gap installation. Hugo was punctual and professional all throughout. I would definitely use his service again!!!
Response from the owner · 3 months ago
Thank you Sara!
Alex SLocal Guide · 14 reviewsiTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Hugo and his team did a fantastic job painting and installing new vinyl floors in my condo. I purchased the flooring from Floor & Decor, and Hugo generously offered to pick it up for me, which was incredibly helpful.Overall, the team was super efficient, delivered high-quality work, kept the workspace clean, and offered fair pricing. They were a huge blessing to work with. I will definitely reach out to Hugo for my next project and highly recommend his services!
Services: Install flooring, Paint indoors
Alicia Fernandez2 reviewsiTotal number of Google reviews Alicia has written across all businesses on Google Maps, not just this one.
Hugo is the best! Knows his stuff, from painting/installing LV flooring to assembling furniture. He's kind, on time, and reasonably priced. He's the only handyman I'll ever contact.
Price assessment: Reasonable price
Services: General construction, Install flooring, Paint indoors, General repairs
Tom Chan1 reviewiTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Great work, fast and quality, with good pricing! A rare find for a superb handyman who is honest, fair, detailed, and professional. I have used him years before, and I am glad to be able to use him again to totally remodel my nearly 40 years old house. He replaced my entire house's tile and carpet with laminate flooring, painted the house inside and out including cabinets and stairs railing, reglazed my bathrooms, built my 2nd story balcony, replaced all dry rot around my roof, etc. Amazing job and great to work with! A+
Price assessment: Great price
Services: General construction, Install flooring, Paint indoors, Cabinet painting, Door painting, Exterior painting, Remodeling, General repairs, Plumbing fixture installation, Interior painting, Repair flooring, Exterior painting, Flooring
Mauro AltLocal Guide · 7 reviewsiTotal number of Google reviews Mauro has written across all businesses on Google Maps, not just this one.
Es un profesional con mucha experiencia, muy detallista y tuvo la capacidad de poder explicarme en forma simple cómo solucionar los problemas de mi hogar. Muy recomendable sobre todo si es que estás buscando una persona de confianza.
John Gleason5 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Hugo and his team have done extensive work on two of our homes… wood patio construction, plumbing repairs, drywall repairs, tile floors, finish carpentry and lots of painting. He’s always on time, provides excellent work and he’s very professional. I highly recommend him and his rates are reasonable! Thanks Hugo
Price assessment: Reasonable price
Services: General construction, Water damage repair, Paint indoors, Door painting, General repairs, Drywall installation, Plumbing fixture installation, Interior painting, Repair flooring, Drywall repair, Flooring, Service not listed
