Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
Google reviewers rate Mindpath Health 4.8 out of 5 based on 193 reviews, frequently praising providers for their empathy, communication, and personalized treatment plans. Positive feedback highlights the welcoming staff and successful medication management. However, recurring criticisms focus on administrative issues, including unhelpful AI phone services, billing discrepancies, and poor coordination when appointments are cancelled or providers leave the practice.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: momentum.
Bar = this company · dark tick = category median.
193 Google reviews we collected
Phrases our text analysis found in 121 written reviews
How often each topic comes up in the written reviews
We read 121 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It has a nice entrance and is welcoming with a water work and whatnot.”
“Comes across as shady and when speaking to the billing department twice, they were not helpful whatsoever and just kept reciting the codes charged.”
“I highly recommend this team as I feel I am receiving the assistance I need.”
“Once my billing issues are totally resolved and consistent in the future I will be happy to rate them as 5 stars.”
“I have a great experience each time I visit my provider.”
“Terrible phone service with an AI virtual assistant that does not listen”
“I love that Mindpath makes it easy to contact the provider via the portal and My Doctor was so responsive and welcoming in my first appointment.”
“In fear of being charged for a no show, I drove into Austin.”
“He listened, did snap judge my Autism Dx, and he gave insightful opinions while still letting me be the decision maker.”
“Ball is amazing and in just 2 visits has earned my complete trust.”
“Plus, they were also able to secure a discount card that reduced the cost from $50 out-of-pocket to only $10.”
“Billing is a major issue though, as my bill tripled from my initial visits to my last couple.”
praise complaint · found by our text analysis, Google review wording unchanged.
The providers themselves are great, as I've spoken with a couple different one's here. Billing is a major issue though, as my bill tripled from my initial visits to my last couple. Comes across as shady and when speaking to the billing department twice, they were not helpful whatsoever and just kept reciting the…
My daughter used to see Jasey Patterson when she worked in Dallas and she has some unique needs. Jasey is the best Psychiatrist my daughter has ever utilized and she has seen many since her early adolescence. Jasey establishes a strong relationship and provides outstanding counseling too! She truly cares about…
It has a nice entrance and is welcoming with a water work and whatnot. The staff are friendly. The elevator is very reliable and responsive. Thank you very much for taking my opinion.
The worst place to seek any mental health. They sent me an email to download zoom for a telehealth visit with no zoom meeting ID. I also tried to reschedule my visit, because I got called into work, and they didn’t care, and instead told me it would be a 100 bucks to reschedule or cancel!! They only care about…
Amanda Dodd and Jasey Patterson are amazing! I highly recommend this team as I feel I am receiving the assistance I need.
Dr. Jasey Patterson is absolutely amazing. She truly listens and cares and shows concern for you. She is an amazing doctor and I will see her forever.
4.8 ★★★★★ 193 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Terrible phone service with an AI virtual assistant that does not listen
Thank you for bringing this to our attention. We appreciate all feedback at Mindpath Health.
The providers themselves are great, as I've spoken with a couple different one's here. Billing is a major issue though, as my bill tripled from my initial visits to my last couple. Comes across as shady and when speaking to the billing department twice, they were not helpful whatsoever and just kept reciting the codes charged. I've seen different providers at different practices for years, and have never run into a billing issue or the feeling I was being taken advantage of...until here. Beware!
Thank you for bringing this to our attention. We appreciate all feedback at Mindpath Health, and will escalate this for further review.
My daughter used to see Jasey Patterson when she worked in Dallas and she has some unique needs. Jasey is the best Psychiatrist my daughter has ever utilized and she has seen many since her early adolescence. Jasey establishes a strong relationship and provides outstanding counseling too! She truly cares about her patients and makes a difference in their lives. We are so glad to be back with Jasey via Telehealth visits!!
We really appreciate your kind words. Thank you!
It has a nice entrance and is welcoming with a water work and whatnot. The staff are friendly. The elevator is very reliable and responsive. Thank you very much for taking my opinion.
Thank you for sharing your review. We appreciate the feedback!
My time with MindPath was a mixed bag. My first provider left his practice there after my first two visits, which already made things difficult. The evaluation was cursory and he ended up accepting inaccurate labels that I received through my hometown’s mental health service. My second provider, the one I saw the longest, was helpful in starting new meds that began to control my symptoms. He also heard me out with life’s stressors at the time. But when he recommended dating apps/new relationships as a natural solution, things went south. I already had deep, unresolved issues that caused me to take things personally. Then pairing that trait with following my provider’s advice resulted in me pursuing one-sided relationship. The lesson I’ve learned with MindPath is that you can trust them for treating symptoms, but don’t expect too much help for resolving real trauma, the cause of many mental health issues.
Thank you for bringing this to our attention. To protect your privacy, please send a secure message at mindpath.com/about/ask-a-question so we can address your concerns.
The worst place to seek any mental health. They sent me an email to download zoom for a telehealth visit with no zoom meeting ID. I also tried to reschedule my visit, because I got called into work, and they didn’t care, and instead told me it would be a 100 bucks to reschedule or cancel!! They only care about Money! I will find somewhere where to go That actually cares
Thank you for bringing this to our attention. To protect your privacy, please send a secure message at mindpath.com/about/ask-a-question so we can address your concerns.
Amanda Dodd and Jasey Patterson are amazing! I highly recommend this team as I feel I am receiving the assistance I need.
We always love receiving positive feedback. Thank you for sharing!
Dr. Jasey Patterson is absolutely amazing. She truly listens and cares and shows concern for you. She is an amazing doctor and I will see her forever.
Thank you for the review. We love hearing what we got right!
I had a great visit with Dr. Patterson and am extremely happy that I went with Mindpath Health. Ten minutes into my first appointment, I knew I made the right decision to find a provider who truly listens, understands, and makes me feel comfortable. The staff was welcoming, the process was smooth, and I left feeling hopeful and supported. I highly recommend Mindpath Health to anyone seeking quality care.
We really appreciate your kind words. Thank you!
Jasey was so warm, kind, and easy to talk to. So much more welcoming than the stereotypical psychiatrists I’ve seen in the past. She really listened to me and I felt she really understood where I’m coming from. She curated a very personalized plan, including a new medication, that was made specifically for me and I hope will be very successful. She understands the struggle and uses her advanced knowledge to try and cut through the trial and error as much as possible. Definitely an advocate for her female patients!
We always love receiving positive feedback. Thank you for sharing!
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Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
