Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts

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Mint Cleaning

House cleaning service · Wichita Falls, TX · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%63+34.4Reliability 24%57+13.8Value 14%65+9.2Replies to reviews 7%34+2.4Craft & service penalty98−0.2Momentum penalty24−7.6Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#39 of 40 commercial cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 3%
4.7 ★★★★★ 32 Google reviews · 3 photos
91%five-star reviews
4.00★last 12 monthsAverage stars on reviews from the last 12 months only.
10%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
38%reviews answered by the owner
Aug 2026latest review
📞 Call (940) 337-0027Request a call backWebsite ↗

Mint Cleaning at a glance

Google reviewers rate Mint Cleaning 4.7 out of 5 stars based on 32 reviews, with the owner responding to 38 percent of feedback. Customers frequently cite punctuality, clear communication, affordable pricing, and thorough residential or commercial cleaning as key positives. However, low-star reviews highlight inconsistencies in service quality, missed details like ceiling fixtures, and a serious allegation regarding missing property from a client’s home.

  • Google rating: 4.7 out of 5 from 32 reviews (91% five-star).
  • Reviews on this page: 32 Google reviews (32 with written comments).
  • Owner responses: the business replied to 38% of reviews.
  • Most recent review: August 26, 2026.
  • Service: Commercial Cleaning Service serving Wichita Falls, Texas.

Data from Google, last updated November 3, 2026.

Score profile vs other commercial cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

Satisfaction63Reliability57Craft & service98Value65Momentum24Replies to reviews34Satisfaction: 63 (median 93)Reliability: 57 (median 93)Craft & service: 98 (median 99)Value: 65 (median 97)Momentum: 24 (median 100)Replies to reviews: 34 (median 55)
Mint CleaningCommercial Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mint Cleaning: 63/100 on this factor. Category median: 93.B
63
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mint Cleaning: 57/100 on this factor. Category median: 93.C
57
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mint Cleaning: 98/100 on this factor. Category median: 99.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mint Cleaning: 65/100 on this factor. Category median: 97.B
65
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mint Cleaning: 24/100 on this factor. Category median: 100.D
24
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mint Cleaning: 34/100 on this factor. Category median: 55.D
34

Bar = this company · dark tick = category median.

Star ratings

32 Google reviews we collected

  • 5 stars2991%
  • 4 stars00%
  • 3 stars13%
  • 2 stars00%
  • 1 star26%

Praise vs complaints

Phrases our text analysis found in 32 written reviews

  • Praise4898%
  • Complaints12%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price250%
  • Reasonable125%
  • Overpriced125%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results1531%
  • Staff & attitude918%
  • Speed & response612%
  • Would recommend612%
  • Communication510%
  • Price & value510%
  • Honesty & trust36%

What customers talk about

We read 32 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Team was onsite, prompt and did a wonderful job taking care of our church.”
  • “It is such a pleasure to have such nice young women taking care of my home.”
  • “Communications were on time, on spot and appreciated.”
  • “Would recommend these girls to clean any residential or commercial property.”
  • “Jessica and her crew clean our ABNBs and are great with communication, timeliness and the tasks they were hired for and are an asset to our operation.”
  • “Sweetest ladies, they do amazing work at such a great price.”
  • “I’m so happy with the results and highly recommend Mint Cleaning if you’re looking for reliable, high-quality cleaning services!”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Mint Cleaning for 3 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Jeannie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I will review at a later date because I am gone on a trip. But my grandson Ziggy loved what you did. I just hope it stays clean until I get back on Sunday. If those people in my house dirty it up again, maybe you will come back. Thank you both so much!!!

Paid $100–150Great price
EdithLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The ladies were very professional and friendly. I got home from work and my house smelled clean. Not overwhelmingly flowery or perfumey.

Paid $100–150Reasonable price

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning3$164–$259
General housekeeping2—
Deep clean2$315–$497

Compare with

Photos

Customer reviews

4.7 ★★★★★ 32 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
victoria pratt3 reviewsTotal number of Google reviews victoria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I'm very distressed by these folks. Their service delivery vacillates between acceptable and terrible. They just charged me $250 and delivered far below acceptable. I'd recommend you look elsewhere.

  • Price assessment: Overpriced
Jeannie Brown1 reviewTotal number of Google reviews Jeannie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I will review at a later date because I am gone on a trip. But my grandson Ziggy loved what you did. I just hope it stays clean until I get back on Sunday. If those people in my house dirty it up again, maybe you will come back. Thank you both so much!!!

  • Price assessment: Great price
  • Price: $100–150
Edith GillispieLocal Guide · 89 reviewsTotal number of Google reviews Edith has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The ladies were very professional and friendly. I got home from work and my house smelled clean. Not overwhelmingly flowery or perfumey.

  • Price assessment: Reasonable price
  • Price: $100–150
marisa perez10 reviewsTotal number of Google reviews marisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My family has employed this company a year or more. AND THEY have gone through my special needs family member's belongings, and we are still checking for stolen property. I WOULD NOT SUGGEST THIS COMPANY. as well intentioned as it seems. I hope the best for the sober living individuals. But not enough to let them steal.

Gail Carrizo1 reviewTotal number of Google reviews Gail has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Did not bring a stepladder or step stool. Missed all light fixtures on ceiling & ceiling fans. Had to go back over everything I pointed out as not clean: base boards, door frames & some window seals. But it sure smelled good when done.

Jerry DebordLocal Guide · 25 reviewsTotal number of Google reviews Jerry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome crew. Great pricing. Does a great job every time. Would recommend these girls to clean any residential or commercial property.

Shane Kirkpatrick5 reviewsTotal number of Google reviews Shane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Communications were on time, on spot and appreciated. Team was onsite, prompt and did a wonderful job taking care of our church. Thank you all so very much.

Suzie Chambers8 reviewsTotal number of Google reviews Suzie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nice people good job.

Ida Jo Duncan9 reviewsTotal number of Google reviews Ida has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It is such a pleasure to have such nice young women taking care of my home. They are always punctual and willing to do anything I ask of them. They work efficiently, getting everything done in a timely manner.

Washington Village1 reviewTotal number of Google reviews Washington has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fantastic fast affordable and friendly

Mint Cleaning on Google Maps →

Business details