Experts Reviews · Company report
Mint Maintenance logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%95+6.7Momentum penalty53−4.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Mint Maintenance

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 135 carpet cleaning · 4.9★ from 160 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mint Maintenance is better than 91% of carpet cleaning.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mint Maintenance is better than 83% of carpet cleaning.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mint Maintenance is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mint Maintenance is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mint Maintenance is better than 53% of carpet cleaning.C
53
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mint Maintenance is better than 95% of carpet cleaning.A
95

Reviews for your job

Customers hired Mint Maintenance for 8 kinds of job.

Mint Maintenance for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.59
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$350–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$271–$442
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 21
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 59 Google reviews tagged “Deep clean” · showing 20

Luisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have an injury & Mint Cleaning really took care of me. The ladies were kind and thoroughly deep cleaned. We were so pleased with the results. Thank you!

Paid $350–400Reasonable priceDeep clean
Ron7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing service! Went above and beyond!

Reasonable priceDeep clean
Lauren9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Mint Maintenance absolutely saved my living room! We hired a chimney cleaning company to clean and repair an old chimney and unfortunately during their service the bag to their vacuum broke causing dirt and soot to go everywhere, ruining my white couch, white rug, and covering every single item in my office/living…

Customer photo from Lauren's reviewCustomer photo from Lauren's reviewCustomer photo from Lauren's review
Upholstery cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
Caroline3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had contacted Mint Maintenance for a full-house deep clean to prep for me and my fiancé’s upcoming engagement & housewarming party. We were stressed the week before trying to come up with a plan to clean ourselves to be able to showcase our home for family and friends who had yet seen all the hard work we had put…

Deep clean+ Quality+ Professionalism
Peter11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and thorough. Great crew. On time too. I would recommend to family and friends.

Upholstery cleaningDeep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
DougLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

I recently hired Mint to do a deep, heavy clean for a relative's apartment that was in pretty rough shape and long overdue for a serious clean, and I have some pros and cons on using Mint. For the positive, they were very responsive and timely, and they did a good job of cleaning what they were specifically asked to…

Deep clean
Shabeen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Loved my experience. The team was quick and very thorough with the service. Would definitely recommend!!

Deep cleanStandard cleaning+ Responsiveness+ Quality+ Professionalism
FeliciaLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mint Maintenance got my home in sparkling clean condition in time for July 4th cookout which rained so much that everyone was inside… now I can’t wait for their next visit to get the house looking as clean as it did before the party!! •10/10 experience •Great communication with Francesca •Well Worth the $$ •The cleaners worked non stop for 4.5hours!!

Deep cleanService not listed+ Responsiveness+ Punctuality+ Quality
JillLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can't say enough about the work they did. We have a house that we are selling. It needed ALOT of cleaning. It looked like a brand new house when they were done. Smelled incredible. Price was very reasonable. I would definitely hire them again!! Thank you so much Francesca and team!!

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
CarolynLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend Mint Maintenance. I called them for a deep cleaning of bathrooms in an apartment move in for my daughter. The bathrooms looked as if they had not been cleaned in a year. They responded quickly to my inquiry and had the bathrooms deep cleaned within 24 hours. They did not look like the same bathrooms. I cannot thank them enough.

Deep cleanMoving-related cleaning+ Responsiveness+ Quality+ Professionalism
Kelsie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had an amazing experience working with Mint Maintenance. Francesca was on top of communication and quick to reply. The crew who came to clean were so nice and did an amazing job, came out even cleaner than I would have thought possible with two furry dogs! Will definitely book again

Deep cleanGeneral housekeeping
MeghanLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It was super easy to book online, and the team was very responsive ahead of time. Our cleaners did a fantastic job deep cleaning our apartment before a move. We were very impressed, they managed to get off grease stains from previous tenants over 3 years old and made our bathtub look like new. We will definitely use them again!

Deep clean+ Responsiveness+ Punctuality+ Quality
Suzanne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Francesca and team were fantastic and our house is glowing!

Deep clean+ Professionalism
Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing cleaning service! I couldn’t be more happy with how well the cleaners did. They went above and beyond and now the place smells brand new. I immediately recommended the service to my friend who is also looking for a deep clean.

Customer photo from Paul's reviewCustomer photo from Paul's reviewCustomer photo from Paul's reviewCustomer photo from Paul's review
Deep clean+ Responsiveness+ Punctuality+ Quality
Ryo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★

I thought they did a fantastic job in the bathroom and showers. The floors were adequate, but only after i made them come back to re mop the floor. I thought for $319 they would have done something more, so respectfully, I appreciate the bathroom job but I probably would never use this service again.

Deep cleanStandard cleaning
JacquelineLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Louis’ and crew did such a phenomenal job on cleaning my dad’s apartment. They did a thorough top to bottom without disturbing any of his items, and it was so much appreciated….. the extra care that went into that. They also pointed out some troublesome areas that they took care of and were very kind and thoughtful…

Deep clean+ Professionalism
Sarah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mint Maintenance did an absolutely beautiful job. Incredibly thorough, very communicative, and the house looks stellar. Definitely working with you guys again. Thank you so much!

Upholstery cleaningDeep cleanInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Zheng2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The cleaning was done very well. I will use them again.

Customer photo from Zheng's review
Deep clean
Caitie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We asked the team at Mint Maintenance to do a deep clean of our 2 bedroom apartment. It hadn’t been professionally cleaned in over a year, and needed a refresh. Our apartment is now SPARKLING. The cleaners arranged everything so nicely and the space feels lighter and brighter. We appreciated the extra touches they…

Deep clean+ Responsiveness+ Quality
MattLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Francesca and her team were a pleasure to work with. They communicated every step of the way, were punctual, and did a great job cleaning. Would recommend!

Deep cleanMove-out cleaning+ Responsiveness+ Punctuality+ Quality

Show more deep clean reviews (39 more) →

Price

$300+16% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 63%Overpriced 13%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean59$271–$442
Standard cleaning33$146–$277
General housekeeping24$131–$285
Moving-related cleaning16$253–$536
Interior & exterior window cleaning4$259–$555
Upholstery cleaning4$189–$353
Mattress cleaning2—
Post-event cleaning2—

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