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Mint Pest Control Indian Hills

Pest control service · Louisville, KY · reviewed since 2026

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%94+13.3Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#36 of 145 bed bug exterminatorsPosition by Experts Score among all companies we track in this category. · better than 76%
5.0 ★★★★★ 212 Google reviews · 5 photos
97%five-star reviews
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
94%reviews answered by the owner
$83typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Mint Pest Control Indian Hills at a glance

Google reviewers rate Mint Pest Control Indian Hills five stars based on 212 reviews, with the owner responding to 94 percent of comments. Customers frequently highlight punctuality, professional communication, and thorough inspections for pests like termites and mice. Technicians are described as knowledgeable, efficient, and clear in explaining services and preventative options. Pricing is noted as reasonable and affordable. One four-star review mentioned limited trapping for mice and a desire to close the account after a single treatment, though this appears isolated among the overwhelmingly positive feedback regarding overall satisfaction and results.

  • Google rating: 5.0 out of 5 from 212 reviews (97% five-star).
  • Reviews on this page: 212 Google reviews (134 with written comments, 2 with photos).
  • Owner responses: the business replied to 94% of reviews.
  • Most recent review: November 1, 2026.
  • Service: Bed Bug Exterminator serving Louisville, Kentucky.

Data from Google, last updated November 2, 2026.

Score profile vs other bed bug exterminators

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

Satisfaction97Reliability99Craft & service–Value94Momentum100Replies to reviews100Satisfaction: 97 (median 95)Reliability: 99 (median 93)Value: 94 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 95)
This companyBed Bug Exterminators median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mint Pest Control Indian Hills: 97/100 on this factor. Category median: 95.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mint Pest Control Indian Hills: 99/100 on this factor. Category median: 93.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mint Pest Control Indian Hills: 94/100 on this factor. Category median: 100.A
94
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mint Pest Control Indian Hills: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mint Pest Control Indian Hills: 100/100 on this factor. Category median: 95.A
100

Bar = this company · dark tick = category median.

Star ratings

212 Google reviews we collected

  • 5 stars20697%
  • 4 stars52%
  • 3 stars10%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 134 written reviews

  • Praise195100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2019%
  • Reasonable7975%
  • Overpriced00%
  • Not sure77%
$83-23% vs typical bed bug exterminators

Middle half of what 70 customers paid ($61–$119) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6232%
  • Quality & results5528%
  • Speed & response2915%
  • Communication1910%
  • Would recommend168%
  • Price & value74%
  • Honesty & trust74%

What customers talk about

We read 134 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Matthew is very knowledgeable and did a thorough inspection.”
  • “He did a great job, he came back same day when our morn time didnt work.”
  • “He notified me when he was on his way to the house and arrived on time.”
  • “Communication is great and I’m always pleased with the results.”
  • “Highly recommend using Mint for your pest control needs.”
  • “His quote is reasonable and we are happy with the discount we got.”
  • “Everyone from the office staff to the technicians has been friendly, professional, and reliable.”

People customers mention

  • Frank 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Mint Pest Control Indian Hills for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

gregory2 days ago★★★★★

Matthew is very knowledgeable and did a thorough inspection. His quote is reasonable and we are happy with the discount we got.. Very presentable and professional.

Paid $200+Reasonable priceHome inspection
Laura10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Matthew came out today and inspected for termites. He was very professional and knowledgeable about the subject. He took the time to walk me around the property to show me what he had found and recommended several options for infestation prevention. He notified me when he was on his way to the house and arrived on time.

Paid $200+Reasonable priceHome inspection
vendis12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★

He was pleasant didn't have but two mice traps.we don't have any cracks, but he did do spider webs around the windows. Honestly I didn't watch him outside. After this treatment I would like my account closed.. thank you.

Paid $60–80
James10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Brentley always takes good care of us! When I am home, he reviews the steps he has completed and always asks if there are any concerns or questions.

Paid $120–140Reasonable priceHome inspectionBug & insect extermination
Darlene7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The technician was personable, professional, and thorough in his treatment of my home.

Paid $40–60Reasonable price
JohnLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Frank does an amazing job, very polite and professional. Would highly recommend Mint pest control especially based on the way Frank has represented the company . His professional attitude and attention to detail is much appreciated. Thank you for your services

Paid $1–20Reasonable priceGeneral pest inspection

Photos

Customer reviews

5.0 ★★★★★ 212 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
gregory sy
Review from Google · view on Google
★★★★★

Matthew is very knowledgeable and did a thorough inspection. His quote is reasonable and we are happy with the discount we got.. Very presentable and professional.

  • Price assessment: Reasonable price
  • Price: $200+
  • Services: Home inspection
  • Pest type: Termites
Kathleen BeallLocal Guide · 32 reviewsTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Frank has always been great in listening to what I want done and how and he follows thru. I have not seen any or had any problems once he sprays. Thank ypu Frank!

  • Price assessment: Reasonable price
Cindy PerkovichLocal Guide · 70 reviewsTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Shane was quiet and very thorough! BRAVO SHANE!

Laura Taylor10 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Matthew came out today and inspected for termites. He was very professional and knowledgeable about the subject. He took the time to walk me around the property to show me what he had found and recommended several options for infestation prevention. He notified me when he was on his way to the house and arrived on time.

  • Price assessment: Reasonable price
  • Price: $200+
  • Services: Home inspection
  • Pest type: Termites
Melissa BurroughsLocal Guide · 29 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They do good work at an affordable price!

  • Price assessment: Great price
  • Price: $100–120
  • Services: Bug & insect extermination
  • Pest type: Ants, Cockroaches, Spiders, Other
vendis shipley12 reviewsTotal number of Google reviews vendis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

He was pleasant didn't have but two mice traps.we don't have any cracks, but he did do spider webs around the windows. Honestly I didn't watch him outside. After this treatment I would like my account closed.. thank you.

  • Price: $60–80
Rhonda Newman5 reviewsTotal number of Google reviews Rhonda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Shane is always polite and goes above and beyond to make our house safe.

  • Price assessment: Great price
  • Price: $40–60
  • Services: General pest inspection
  • Pest type: Termites, Rodents, Spiders
Teresa SpeedeLocal Guide · 48 reviewsTotal number of Google reviews Teresa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

He did a great job, he came back same day when our morn time didnt work.

  • Price assessment: Reasonable price
  • Services: Bug & insect extermination
  • Pest type: Other
Response from the owner · 4 days ago

Thank you, Teresa! We appreciate your feedback and are glad he was able to accommodate your schedule and provide great service.

Kadie HundleyLocal Guide · 30 reviewsTotal number of Google reviews Kadie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Christian did an amazing job!!

Response from the owner · 4 days ago

Thank you! We appreciate your review and your support.

Doug Bennett6 reviewsTotal number of Google reviews Doug has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Matt worked efficiently and was detailed in his explanation of services offered

Response from the owner · 4 days ago

Thank you, Doug! We appreciate your feedback and are glad Matt provided efficient service and clear explanations.

Mint Pest Control Indian Hills on Google Maps →

Business details