Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%94+13.3Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREMint Pest Control Indian Hills
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 145 bed bug exterminators · 5.0★ from 212 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mint Pest Control Indian Hills is better than 97% of bed bug exterminators.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mint Pest Control Indian Hills is better than 99% of bed bug exterminators.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mint Pest Control Indian Hills is better than —% of bed bug exterminators.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mint Pest Control Indian Hills is better than 94% of bed bug exterminators.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mint Pest Control Indian Hills is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mint Pest Control Indian Hills is better than 100% of bed bug exterminators.A
100
Reviews for your job
Customers hired Mint Pest Control Indian Hills for 8 kinds of job.
Mint Pest Control Indian Hills for bug & insect extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$133
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 105
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 34 Google reviews tagged “Bug & insect extermination” · showing 20
MelissaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
They do good work at an affordable price!
Paid $100–120Great priceBug & insect extermination
TeresaLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
He did a great job, he came back same day when our morn time didnt work.
Reasonable priceBug & insect extermination
Sue2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Always on time… gives notice… and does a good job
Paid $40–60Reasonable priceGeneral pest inspectionBug & insect extermination
James10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Brentley always takes good care of us! When I am home, he reviews the steps he has completed and always asks if there are any concerns or questions.
Paid $120–140Reasonable priceHome inspectionBug & insect extermination
SonsooahrayLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Very friendly and helpful
Paid $100–120Reasonable priceTermite exterminationBug & insect extermination
Scott7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Very thorough
Reasonable priceGeneral pest inspectionBug & insect extermination
Terri3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Shane was very professional and as always I am very happy with Mint’s service.
Paid $80–100Reasonable priceBug & insect extermination
Charles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I have been completely satisfied with the service I have received. Any time I have needed an extra inspection they came and handled it.
Home inspectionSpider exterminationGeneral pest inspection
NicoleLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
They do a great job.
Paid $40–60Reasonable priceBug & insect extermination
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
He did a great job, very nice young man
Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
Terri11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Very professional. Always great service
Paid $60–80Reasonable priceBug & insect extermination
Kate3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We use Mint’s services for mosquitos, general bugs/pests, and in a previous more forested neighborhood, they helped us with mice around our perimeter and in the garage. Always kind, thorough, and helpful, and they always reach out person to person, rather than mass communications. They’re also always mindful of…
Reasonable priceHornet & wasp exterminationGeneral pest inspectionMosquito extermination
PRINCESS1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
He was a very nice professional person I give him 5 stars 😊
Paid $60–80Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
John is always so great. Helps us so much. We have the best service. Love love love
Paid $20–40Reasonable priceBug & insect extermination
peter6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Frank listened to my request and made sure all the areas of concern were addressed. Great job.
Paid $60–80Reasonable priceBug & insect extermination
Janice11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Demetrius gives excellent service. He was patient with all my questions and explained everything really well. He has made recommendations I am very pleasrd with.
Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
LisaLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Exceptional customer service!!!!
Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Colleen14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
They are always very prompt and work quickly. They always ask if I have questions and explain what they are doing.
Reasonable priceTermite inspectionTermite exterminationSpider extermination
KarenLocal Guide · 113 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Shane was friendly and checked in before starting the service and did thorough job. Great job.
Paid $80–100Not sureBug & insect extermination
Sheri4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great Service! We have used Mint for over 5 years now and always have been completely satisfied with the service and the technicians. Highly recommend!
Paid $60–80Great priceTermite inspectionSpider exterminationMosquito extermination
Price
$83-23% vs typical bed bug exterminators
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 19%Reasonable 75%Overpriced 0%Not sure 7%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 34 | $71–$133 |
| General pest inspection | 26 | $68–$126 |
| Home inspection | 24 | $71–$153 |
| Spider extermination | 23 | $66–$139 |
| Mosquito extermination | 18 | $61–$93 |
| Hornet & wasp extermination | 18 | $93–$323 |
| Rodent extermination | 10 | $80–$323 |
| Ant extermination | 8 | $66–$214 |
