Analyzing 8,664,0648.7M ReviewsFor 24,74324.7K Experts

Experts Reviews · Company report
Mint Pest Control Indian Hills logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%94+13.3Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Mint Pest Control Indian Hills

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 145 bed bug exterminators · 5.0★ from 212 Google reviews

📞 Call (502) 503-2757Request a call backWebsite ↗

Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mint Pest Control Indian Hills is better than 97% of bed bug exterminators.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mint Pest Control Indian Hills is better than 99% of bed bug exterminators.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mint Pest Control Indian Hills is better than —% of bed bug exterminators.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mint Pest Control Indian Hills is better than 94% of bed bug exterminators.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mint Pest Control Indian Hills is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mint Pest Control Indian Hills is better than 100% of bed bug exterminators.A
100

Reviews for your job

Customers hired Mint Pest Control Indian Hills for 8 kinds of job.

Mint Pest Control Indian Hills for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$80–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#74 / 130
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Rodent extermination”

PRINCESS1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

He was a very nice professional person I give him 5 stars 😊

Paid $60–80Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Janice11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Demetrius gives excellent service. He was patient with all my questions and explained everything really well. He has made recommendations I am very pleasrd with.

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
LisaLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Exceptional customer service!!!!

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Rhian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fast, friendly and polite. Very happy.

Paid $60–80Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Sallie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Always responsive; knowledgeable, friendly service people and office staff

Paid $100–120Reasonable priceRodent exterminationFlea & mite exterminationAnt extermination
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We've had service with Mint for 2 and a half years. They're always very professional when they come to the house and they always communicate when they're coming and who the tech will be. When we've needed to reschedule, skip an appointment or even have them come back between services they have been very accommodating.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service, prompt courteous and polite service. They will work with you closely on any issues.

Home inspectionHornet & wasp exterminationRodent extermination
JanetLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have a nonprofit for small special needs dogs and have used Mint for several years to spray the yard for fleas, ticks, and other pests. A year or so ago, I buckled to a friend that said I was wasting my money. I cancelled the service. In less than a month, the physical therapist that works with a couple of my…

Paid $40–60Reasonable priceRodent exterminationBug & insect extermination
Theresa2 weeks ago★★★★★

Rating only, no written review.

Paid $100–120Reasonable priceHome inspectionRodent exterminationSpider extermination
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $60–80Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination

Price

$83-23% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 75%Overpriced 0%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination34$71–$133
General pest inspection26$68–$126
Home inspection24$71–$153
Spider extermination23$66–$139
Mosquito extermination18$61–$93
Hornet & wasp extermination18$93–$323
Rodent extermination10$80–$323
Ant extermination8$66–$214

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