Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%94+13.3Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREMint Pest Control Indian Hills
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 145 bed bug exterminators · 5.0★ from 212 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mint Pest Control Indian Hills is better than 97% of bed bug exterminators.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mint Pest Control Indian Hills is better than 99% of bed bug exterminators.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mint Pest Control Indian Hills is better than —% of bed bug exterminators.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mint Pest Control Indian Hills is better than 94% of bed bug exterminators.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mint Pest Control Indian Hills is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mint Pest Control Indian Hills is better than 100% of bed bug exterminators.A
100
Reviews for your job
Customers hired Mint Pest Control Indian Hills for 8 kinds of job.
Mint Pest Control Indian Hills for termite inspection
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$131–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#55 / 102
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 6 Google reviews tagged “Termite inspection”
dmsandovalcalderon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Excellent service, thorough and clear explanations.
Reasonable priceTermite inspection
Colleen14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
They are always very prompt and work quickly. They always ask if I have questions and explain what they are doing.
Reasonable priceTermite inspectionTermite exterminationSpider extermination
Sheri4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great Service! We have used Mint for over 5 years now and always have been completely satisfied with the service and the technicians. Highly recommend!
Paid $60–80Great priceTermite inspectionSpider exterminationMosquito extermination
Floyd8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I’ve had Mint pest control taking care of the outside of my house for about 2 years now. Shane comes out sprays and knocks down any spider webs that maybe up. Last year I started the termite control also. I’m very happy with these guys I’ve had NO issues at all. I would definitely recommend them!
Paid $120–140Reasonable priceHornet & wasp exterminationTermite inspectionTermite extermination
Craig6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Rating only, no written review.
Termite inspection
Anne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Rating only, no written review.
Termite inspection
Price
$83-23% vs typical bed bug exterminators
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 19%Reasonable 75%Overpriced 0%Not sure 7%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 34 | $71–$133 |
| General pest inspection | 26 | $68–$126 |
| Home inspection | 24 | $71–$153 |
| Spider extermination | 23 | $66–$139 |
| Mosquito extermination | 18 | $61–$93 |
| Hornet & wasp extermination | 18 | $93–$323 |
| Rodent extermination | 10 | $80–$323 |
| Ant extermination | 8 | $66–$214 |
