Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Minton CPA & Associates, PLLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%70+41.1Reliability 26%48+12.5Value 15%53+8.1Craft & service penalty21−7.9Experts Score= 54Not enough data for replies to reviews; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE

Minton CPA & Associates, PLLC

Norfolk, VA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 66 accountants · 4.6★ from 20 Google reviews

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Percentile vs other accountants (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Minton CPA & Associates, PLLC is better than 70% of accountants.B
70
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Minton CPA & Associates, PLLC is better than 48% of accountants.C
48
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Minton CPA & Associates, PLLC is better than 21% of accountants.D
21
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Minton CPA & Associates, PLLC is better than 53% of accountants.C
53
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Minton CPA & Associates, PLLC is better than 100% of accountants.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Minton CPA & Associates, PLLC is better than —% of accountants.–
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Reviews for your job

Customers hired Minton CPA & Associates, PLLC for 6 kinds of job.

Minton CPA & Associates, PLLC for individual tax planning

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Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Individual tax planning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 14

All 3 Google reviews tagged “Individual tax planning”

Caitlin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

This CPA firm has been fantastic to work with! They are knowledgeable, patient, and consistently take the time to explain things clearly. Minton CPA & Associates has made me confident that my personal and business taxes are well managed. Excellent communication, a very friendly team, and an overall stress-free experience. Highly recommended!

Business tax return preparationIndividual tax planningBusiness tax planning
Kim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The Bethany White Group has been utilizing the services of Minton CPA for the past five years. We have used them for monthly bookkeeping, annual tax preparation for multiple companies, and tax planning. Our experience with the entire team has been consistently exceptional. They are responsive, thorough and…

Reasonable priceAccounting practices consultingBusiness tax return preparationIndividual tax planning
Gaele5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our original CPA was retiring after doing our taxes for over 10 years. We were very hesitant on who we could trust to do the job correctly. That being said working with Minton CPA is one of the best business decisions we have made. We can trust them to do the job correctly, work with them to strategize, and help us…

Business tax return preparationIndividual tax planningBusiness tax planning

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 67%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Business tax return preparation5—
Accounting practices consulting4—
Individual tax planning3—
Business tax planning3—
Accounting services2—
General bookkeeping2—

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